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InterContinental New Orleans by IHG

4.0 star property

Photo gallery for InterContinental New Orleans by IHG

Exterior
Ballroom
Exterior
Lobby sitting area
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(107 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at InterContinental New Orleans by IHG, you'll be centrally located in New Orleans, just a 4-minute walk from Canal Street and 6 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars New Orleans Casino and 0.7 mi (1.1 km) from National World War II Museum.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 8 min walk - 0.7 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • National World War II Museum - 13 min walk - 1.1 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, 4-minute walk to Canal Street
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 484 guestrooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 8330 square feet (774 square meters) of space consisting of a conference center and 19 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Reviews

InterContinental New Orleans by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1171 out of 1749 reviews
Rating 8 - Good. 344 out of 1749 reviews
Rating 6 - Okay. 122 out of 1749 reviews
Rating 4 - Poor. 49 out of 1749 reviews
Rating 2 - Terrible. 63 out of 1749 reviews

Reviews

10/10 Excellent

jatavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. Great clean room and the customers service from the front desk to the room service staff was so great.
Stayed 2 nights in Aug 2025

4/10 Poor

Joey

Stayed 1 night in Aug 2025

6/10 Okay

larry

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Affordable but outdated

Average hotel but certainly needs to be updated compared to other intercontinental properties. The staff was very welcoming and pleasant but the room and amenities were very outdated.
Stayed 4 nights in Aug 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service
nice
Stayed 2 nights in Jun 2025

8/10 Good

Klenette, No. Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time in New Orleans, and the stay this time was more pleasant. But I must say they really need to do something about the parking it was too expensive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Demetrius

Liked: Cleanliness
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff are extremely kind and helpful. The hotel is a short walk from the quarter and close the the street car lines if you need to get across town. I will definitely stay at Intercontinental again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I would add a fan to the room
Stayed 1 night in Aug 2025

10/10 Excellent

Camika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Front desk was very nice and welcoming very nice hospitality environment even the guest treated each other like family
Stayed 1 night in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a $30 resort fee per stay we were not aware of when you dont book directly with hotel which increased the price. Hotel bar and restaurant closes at 10pm which was disappointing but they have an amazing bread pudding and the best lemon drop alcoholic drink ive had.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shantrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great stay. The only minus was the tub/shower was moderately clogged and water would fill up.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shindana

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to be close enough to the French Quarter and Bourbon Street that you can walk but not so close that you can’t escape and get rest, I highly recommend. The staff was excellent and the price was right. We’ll be back next year.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Amazing ladies at the front desk in the evening
Stayed 4 nights in Aug 2025

10/10 Excellent

Miketa

Liked: Cleanliness, staff & service, property conditions & facilities
The restraints
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I entered the hotel, late on the first night of my stay due to a delay in travel, the staff took care of me like I was family. They consistently checked in to make sure I was OK. And we’re super helpful whenever I had a question. I feel very fortunate to have gotten to stay there and have this sort of experience. Highly suggest!
Stayed 2 nights in Aug 2025

2/10 Terrible

Kisha

Liked: Staff & service, amenities
We checked in and our room and it was infested with roaches. Then moved to another room and roaches were in that room as well and on the wall walking to the new room.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel, minutes from everything. Walkable and right by trolleys. Black away from Canal street. Service and staff were excellent.
Stayed 3 nights in Aug 2025