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Hidden Valley Resort, an Ascend Collection Resort

3.0 star property

Photo gallery for Hidden Valley Resort, an Ascend Collection Resort

Indoor pool, seasonal outdoor pool, pool umbrellas
Exterior
Exterior
Kayaking
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

View map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Place, Hidden Valley Highlands Ski Area
    ‪3 min walk‬
  • Place, Deerhurst Highlands Golf Course
    ‪13 min walk‬
  • Place, Deerhurst Lakeside Golf Course
    ‪5 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

7.4 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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  • Pool
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,008 reviews
Deerhurst Resort

About the area

Huntsville

Located in Huntsville, Hidden Valley Resort, an Ascend Collection Resort is connected to the convention center, a 1-minute drive from Hidden Valley Highlands Ski Area and 5 minutes from Treetop Trekking Huntsville. .This beach resort is 2.1 mi (3.4 km) from Deerhurst Lakeside Golf Course and 3.4 mi (5.5 km) from Grandview Golf Club.
View more Resorts in HuntsvilleOpens in a new window

What's nearby

  • Hidden Valley Highlands Ski Area - 3 min walk - 0.3 km
  • Deerhurst Highlands Golf Course - 13 min walk - 1.1 km
  • Deerhurst Lakeside Golf Course - 5 min drive - 4.1 km
  • Grandview Golf Club - 10 min drive - 5.5 km
  • Huntsville Civic Center Algonquin Theater - 10 min drive - 9.9 km

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 145 min drive

Restaurants

  • ‪Popeye's Louisiana Kitchen - ‬10 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬9 min drive
  • ‪Burger King - ‬10 min drive
  • ‪Firehouse Subs - ‬10 min drive

About this property

Hidden Valley Resort, an Ascend Collection Resort

Mountain ski retreat with indoor pool and restaurant
Hidden Valley Resort, an Ascend Collection Resort offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Pamper yourself with onsite massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This resort also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Satisfy your appetite at The Birches Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Planning an event in Huntsville? This resort has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Birches Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, an Ascend Collection Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1015 reviews
Rating 8 - Good. 372 out of 1015 reviews
Rating 6 - Okay. 206 out of 1015 reviews
Rating 4 - Poor. 113 out of 1015 reviews
Rating 2 - Terrible. 54 out of 1015 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Maninder Pal, Brampton

Stayed 1 night in Jun 2025

10/10 Excellent

Le

Stayed 2 nights in Jun 2025

8/10 Good

Ash

Stayed 1 night in Jun 2025

4/10 Poor

Ginette

Travelled with family
Liked: Cleanliness
My sister and I booked a two-day getaway at Hidden Valley Resort, arriving on Saturday, June 7th, and departing on Monday, June 9th. While the resort itself was pleasant and the staff we interacted with were friendly, our overall experience was marred by significant issues with customer service and restaurant accessibility. Upon our arrival for the 4 PM check-in, we were looking forward to a relaxing stay. However, we encountered a major inconvenience on Sunday evening when we discovered that the hotel restaurant was closed due to a low number of guests. We were not informed of this closure in advance. Having already enjoyed some wine in our room, we were unable to drive to a local restaurant, and we had not packed any food, assuming the resort's restaurant would be available. We expressed our concerns about this situation, as well as some issues with our room, to the receptionist, Lana, upon our departure. She assured us that the Customer Service Manager would contact us to discuss our concerns further. Unfortunately, we did not receive any follow-up communication. My sister sent an email on Wednesday, June 11th, but still received no response. I called the resort on Friday, June 13th, and spoke with another receptionist who promised that the Customer Service Manager would get back to us that same day. As of today, Monday, June 16th, we have yet to hear back. The lack of response from the Customer Service Manager is extremely disappointing. We had hoped to r
Stayed 2 nights in Jun 2025

10/10 Excellent

Deepansh

Stayed 1 night in Jun 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Apurv Suresh

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2025

4/10 Poor

Marg

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
This advertised as dog friendly - it is not. This advertised a restaurant for breakfast, lunch and dinner - it was closed the whole time (3 days) I was there. The place was empty and they put us in a noisy room by the laundry where there was a massive ceiling leak. There was a huge centipede in the bathroom. I would not recommend or ever go back there. Also, no elevator and we had to lug stuff up and down a lot of stairs.
Stayed 3 nights in Jun 2025

2/10 Terrible

isha

Liked: Staff & service, property conditions & facilities
Bad experience as there were bed bugs in our room and the bedsheet had blood stains.
Stayed 1 night in Jun 2025

8/10 Good

Ann Marie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The location was very picturesque. It was a very relaxing, laid-back site for a wedding reception, which was the reason for my visit. The location was also far from anything else, and so, all transportation had to be carefully pre-arranged.
Stayed 3 nights in May 2025

10/10 Excellent

Thi Khanh Nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience. It was quiet, the room was standard we didn’t expect too much. Lots of activity, staff are friendly and helpful. If there was a gym that would we awesome.
Stayed 1 night in Jun 2025

6/10 Okay

RIZWAN

Disliked: Property conditions & facilities
Property needs some attention. Tennis courts in very poor shape. Resort appears old and in need of a refresh.
Stayed 1 night in Jun 2025

8/10 Good

Pete

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ángel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

KATARZYNA

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was barely occupied and I got a dirty room facing the parking lot. Dusty floors, pieces of food and liquid stains on the nightstand and TV cabinet, paint chipped on the door, and an absolutely disgusting bathroom. I was too scared to shower in there. When complained to the front desk clerk, she apologized but didn't do absolutely anything. She pointed to the sign with an email address and told me to send my concerns to that address. Which I did. They tried to call me, but I wasn't able to answer at the time, and I emailed back asking for a written response instead. Heard nothing back. Absolutely unacceptable customer service. Not to mention, their breakfast wasn't included in the price, and I honestly was too disgusted to eat on premises. There were signs of neglect everywhere - from non functioning water fountain, to peeling paint, to musky odour in hallways, filthy fake grass by the main entrance etc I will never ever return there again and will discourage everyone I know from staying there. Oh, and the tennis and basketball courts looked disintegrated, abandoned and dirty. Nothing like in the online pictures.
Stayed 1 night in May 2025

2/10 Terrible

Neda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and enjoyable stay

Front desk staff was too good especially a guy on the name of Lawrence was unbelievably good. Staff attitude in the restaurant was terrible. Better restaurant better service needed there.
Stayed 1 night in May 2025

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel but staff did not control the noise volumes of other guests after 10pm as posted at the front desk. Multiple parties woke us up throughout the night with yelling, fighting, loud music ect.
Stayed 1 night in May 2025

4/10 Poor

tyler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Travelled with family and small children
Disliked: Cleanliness
Rock hard mattress, very restless sleep for those just wanting a relaxing get away. Cannot use the tubs in the room despite them being deep soaker tubs. No plugs for the bath tub. Toilet barely flushed because of what maintenance said was a slow fill tank. Took over 20 minutes for the tank to fill on the toilet. Pool deck was covered with huge water puddles and very dirty. Excessive charges for pool towels that aren’t returned. All in all I won’t be back.
Stayed 1 night in May 2025

2/10 Terrible

Ji Young, Mississauga

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Emilia

Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience!
Stayed 2 nights in Apr 2025