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El personal es muy amable y eso siempre se agradece

Demasiado viejo las coladeras del baño estaban sueltas no avía toallas respectivas olor a viejo no estacionamiento y cánsele al siguiente día no e resicivido mi rembolso la señorita que me recibió la tarjeta de salida no preguntó dl porque muy mal servicio no lo recomiendo

Staff I arrived very early to hotel with advance notice. I did not notice the reply to my request for early arrival. I spoke to on duty desk manager and asked if there was any way i could get into first available room . I waited and waited and waited and asked for a managers name after 3 hours waiting I was given a gentleman's name not on a business card but hand written note. After waiting another hour I came to front desk and was told that this was manager Cinthya Corona that was almost 5 hours of waiting at that point. I slept waiting in the pool area on lounge chair most of the time . I was finally given a room after almost 6 hours waiting. I have stayed at this location for many years and never had this experience ever. I'm platinum traveler on expedia and also member of fiesta rewards. I travel 2 times every month different locations. Not sure what can be done so this doesn't happen again.

I really love this hotel. They were nice. They were clean, friendly and very helpful especially the lobby person her name is Anahi and her other coworker too. I forgot her name, but yeah, they helped me for the whole duration of my vacation or stay there. I felt satisfied on their hospitality.-Clark de las Filipinas

I had a double room and hotel made me pay an additional $200 for my additional companion even though the room is a double, the A/C doesn’t work properly, the WiFi goes out every day, the tv connection goes out every 5 minutes, and got questioned multiple times at breakfast if I was a guest and what room was mine when nobody else got questioned, this wouldn’t happen at the holiday inn which is where I’ll be staying at next time and regret not staying their like usual.

El hotel está bien, la ubicación está muy bien y pues lo recomiendo