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Camino Real Pachuca

4.0 star property

Photo gallery for Camino Real Pachuca

Building design
Front of property
Bar (on property)
Camino Real Club Double with American Breakfast for 2 Adults
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • Place, David Ben Gurion Park
    ‪1 min walk‬
  • Place, Galerias Pachuca Mall
    ‪3 min walk‬
  • Place, Auditorium Gota de Plata
    ‪7 min walk‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪76 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

8.4 out of 10
Very good
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

8.0 out of 10
Very good
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express Pachuca by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$118
includes taxes & fees
31 Mar - 1 Apr
Holiday Inn Express Pachuca by IHG

About the area

Pachuca

When you stay at Camino Real Pachuca in Pachuca, you'll be connected to the convention center, within a 10-minute walk of International Soccer Hall of Fame and Mundo Futbol Interactive Center. .This hotel is 0.1 mi (0.1 km) from David Ben Gurion Park and 0.4 mi (0.6 km) from Galerias Pachuca Mall.

What's nearby

  • David Ben Gurion Park - 1 min walk - 0.0 km
  • Galerias Pachuca Mall - 3 min walk - 0.3 km
  • International Soccer Hall of Fame - 5 min walk - 0.5 km
  • Mundo Futbol Interactive Center - 7 min walk - 0.6 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive

Restaurants

  • ‪La Tartine - ‬4 min walk
  • ‪Singular Cocina de Brasa - ‬3 min walk
  • ‪Tacos Memo - ‬7 min walk
  • ‪House Roll - ‬8 min walk
  • ‪La Fe Comida China - ‬8 min walk

About this property

Camino Real Pachuca

Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour health club or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at Bistro, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pachuca? This hotel has 20086 square feet (1866 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Bistro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro
  • Lobby Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (20,086 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - February 2023
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 214 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Eliany

Travelled with family
Liked: Staff & service
Disliked: Amenities
We have stayed here 3 times. Service is great. Location amazing. Unfortunately they are unable to keep up with the maintenance and their ability to upkeep with the progressiveness Pachuca is having. They showed me two different rooms and both floors were cracked and chipped. Hallway carpets dirty, mold in bathroom, safe was broken and usable. Will not be booking here again sadly.
Stayed 6 nights in Dec 2025

8/10 Good

JOSE

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities
Siempre fueron muy corteses y amables
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 1 night in Nov 2025

8/10 Good

jorge, Hamilyon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok ; I will change the mattress, is was hard
Stayed 1 night in Nov 2025

10/10 Excellent

Charley, Houston

Stayed 4 nights in Oct 2025

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2025

10/10 Excellent

Maribel

Stayed 3 nights in Nov 2025

8/10 Good

Federico

Stayed 1 night in Oct 2025

8/10 Good

Estela

Stayed 2 nights in Oct 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Oct 2025

10/10 Excellent

Andres, Bon Air

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Alfredo Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Stayed 2 nights in Sep 2025

4/10 Poor

Fanchus

Disliked: Amenities
Camas incómodas, cuartos decepcionantes, no vale el precio
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

10/10 Excellent

Maricela Betzabé

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive staff, clean and good food.
Stayed 4 nights in Aug 2025

8/10 Good

Geovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy comodas y el perso al muy amable.
Stayed 1 night in Aug 2025

4/10 Poor

MARIA DEL SOCORRO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mala experiencia

La tina estaba muy sucia , la reporte y la persona que fue a limpiarla me dijo que ad3más estaba tapada la coladera!. La calefaccion no funcuonaba x lo que lo reporte y tuvieron que ir en 2 ocasiones a medio arreglarla. Ya que le puse 24 grados y nunca llegó a esa temperatura. Muy mala experiencia y no es posible que en un hotel de esa categoría pasen estas cosas.
Stayed 1 night in Aug 2025

6/10 Okay

Oneida

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó, el servicio no fue bueno, el baño se tupía y teníamos que llamar diaria para que lo arreglaran, no tenía cafetera en la habitación, la ducha también tuvimos que llamar dos veces para q la arreglaran, no fue una buena experiencia. Las toallas no dejaban suficiente. He estado varias veces en México y primera vez que tengo tantos inconvenientes en una hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Victor, Del Valle

Stayed 1 night in Jun 2025