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La Joya Pachuca

3.5 star property

Photo gallery for La Joya Pachuca

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Breakfast, lunch and dinner served
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080
  • Place, Hidalgo Stadium
    ‪5 min drive‬
  • Place, Monumental Clock of Pachuca
    ‪6 min drive‬
  • Place, Galerias Pachuca Mall
    ‪8 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

40-inch Smart TV with cable channels, Netflix, streaming services

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Reviews

La Joya Pachuca Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 210 out of 280 reviews
Rating 8 - Good. 45 out of 280 reviews
Rating 6 - Okay. 18 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 4 out of 280 reviews

Reviews

10/10 Excellent

Sergio R.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered a pleasant stay overall, but one issue that stood out was the lack of sound insulation in the room. Throughout my stay, I could clearly hear noises from the hallway, such as other guests talking, doors closing, and cleaning staff working. At times, even street noise filtered in, which affected the quality of rest, especially during the night. While the room itself was clean and well-equipped, the noise levels made it difficult to fully relax. For a more restful experience, improved soundproofing would be a valuable upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

RAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025

10/10 Excellent

QIANG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just lose my dear mother in law at a hospital in Pachuca, I had to stay in Pachuca for 4 days, it was kind they let me do my check out little longer than the usual. I could call The Joya my second home Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at La Joya
Stayed 4 nights in Mar 2025

10/10 Excellent

TERESA, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to anyone.
Stayed 3 nights in Mar 2025

4/10 Poor

Cindy

Liked: Cleanliness
Disliked: Staff & service
Pague agregando desayuno y en el chequeo dijeron que el desayuno no estaba incluido en la aplicación, pero yo pagué por el desayuno aparte por medio de la aplicación, asi que se me hizo muy desagradable!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Joya is a really pleasant place to stay

Everything was at it should be, we liked it a lot.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacinda, Jurupa Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value for this hotel is excellent. We weren’t expecting this level of quality when we booked the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y rápida recepción 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value!
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

IGNACIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything inside and out nice and quiet and the employees are all very professional
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelica, Federal Way

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and friendly, the hotel look very clean. Smelled good and is well kept. I was so happy with my experiencia that when i came back to Pachuca I stayed here again. It has a store ma bar, and a restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio
Stayed 3 nights in Oct 2024

6/10 Okay

TULA, LIMA

Business traveller, Travelled with partner
Liked: Cleanliness
They need to improve their showers.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2024