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Lovely stay at the lakes hotel and spa. Reccomend booking a room with a hot tub The only reccomendation would be to provide guests with time slots for spa access as it was extremely busy. However, as expected due to it being a Saturday.

A very peaceful break and very nice bright clean room , nice and warm thanks for the portable radiator. The only thing I would of liked, smaller pillows as I had problems sleeping, l could not sleep very well.kept waking up with a pane in my neck, did not use pillows in the end, apart from that, had a very nice break thank you.

The indoor spa was great. Staff were awesome as well - really professional. Can imagine it's great when the outdoor spa is open and during the summer. Some of the negatives...breakfast could do with some improvements, the ingredients tasted low quality some of the cooking was questionable (fried eggs for example). The place had a general feel of getting refurbished so felt hard done by paying full price... Our room (28) smelt like drains and the view was blocked by scaffolding. Also some mold in the corner right by the window.

Overall the stay was fine, nothing alarming. Hotel looked really nice as we entered. However, the quality and standard of rooms were below expectations of a high reviewed/ star hotel. One example being the bathroom, shower heads were not consistent in the water pressure and so caused a lot of spraying all across. The bath protector was way too short and so it was very hard to keep all the water contained in. Shower heads themselves were very dirty. With the room, it was incredibly dusty. A lot of grime across a lot of the corners of the rooms. The fan was a small plastic fan, and was incredibly loud. Also, with one of the rooms we booked, there was no hot water. There was no mini fridge. Breakfast options were very limited and unfortunately not the best tasting. Given after all this, the stay itself was fine, however definitely not worth the stars or reviews I’ve seen I’m afraid.

Perfect area,

Wonderful quiet location. Helpful and friendly staff. Superb room and facilities were faultless.