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Good

It was amazing and very comfortable sleep location was very easy to find. Shop is very close by staff are friendly.

We have stayed at DoubleTree many times. Reception staff are always welcoming. Evgenia is always friendly and helpful. She has checked us in on our last three visits. As a side note, we have witnessed a guest being quite rude to her and she communicated with them in such a professional manner. We sometimes request a room up-grade and the hotel has always been able to accommodate, even if it is for a specific room, so thank you House-keeping staff. The hotel is clean and the rooms are always spotless. The food in the Red Dot bar has always been served in good time and is always hot. We dined in the Pitchside bar/restaurant on our last visit. The kitchen had an issue with the gas supply. We were kept informed regarding our food order (delay) and received extra portions when the food arrived - result! We’re staying again this weekend - hope the kitchen has the same issue, ha ha ha. Would highly recommend this hotel to friends. I almost forgot... great warm cookies! Just one negative point - guests are charged for parking. Most hotels request that you register your vehicle but are not charged.

The hotel was absolutely amazing we were greeted by very friendly staff the room was very clean the bed was sooo comfortable and big so we had a lovely sleep room is spacious and modern the shower was great lovely rainfall shower the hotel is opposite Campbell park it’s soo beautiful we took a walk and the views are amazing the hotel is situated next to a shopping mall which is great across the road there is restaurants and the theatre soo much around to do we plan to try the restaurant next time we visit

Overnight airport stay, clean, efficient, decent food. The only negative the room was a bit too warm for us. Aircon was on full and a fan. Apart from that very good and in walking distance of airport.

A bit noisy outside but convenient to the Luton Bus station for the airport