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Citi Hotel Luton

2.5 star property

Photo gallery for Citi Hotel Luton

Front of property
Reception
Exterior
Twin Room (with window)
Double Room, Accessible, No Windows | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
40A Guildford Street, Luton, England, LU1 2PA
  • Place, Luton Mall
    ‪3 min walk‬
  • Place, University of Bedfordshire
    ‪7 min walk‬
  • Place, Kenilworth Road Stadium
    ‪16 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, No Windows

Twin Room, No Windows

Twin Room, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, No Windows

Double Room, No Windows

Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, No Windows

Double Room, Accessible, No Windows

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (with window)

Double Room (with window)

Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with window)

Twin Room (with window)

Twin Room (with window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (with window)

Standard Double Room (with window)

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard Twin Room, 2 Single Beds

Thistle Express London Luton

  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
3.9 out of 5, Good, 1,215 reviews
The price is AU$148
includes taxes & fees
21 Oct - 22 Oct
Thistle Express London Luton

About the area

Luton

With a stay at Citi Hotel Luton in Luton, you'll be within a 15-minute drive of ZSL Whipsnade Zoo and Cineworld Luton. .This hotel is 15 mi (24.2 km) from Woburn Safari Park and 0.5 mi (0.8 km) from Luton Mall.

What's nearby

  • Luton Mall - 3 min walk - 0.3 km
  • University of Bedfordshire - 7 min walk - 0.7 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Kenilworth Road Stadium - 16 min walk - 1.4 km
  • Stockwood Discovery Centre - 3 min drive - 2.0 km

Getting around

  • Luton Station - 2 min walk
  • Luton Airport (LTN) - 9 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬3 min walk
  • ‪KFC - ‬5 min walk
  • ‪Lartista Ristorante - ‬4 min walk
  • ‪Auntie Anne's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Citi Hotel Luton

Hotel in Luton with a 24-hour front desk
Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parking height restrictions apply

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Reviews

Citi Hotel Luton Reviews

6.0

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 659 reviews
Rating 8 - Good. 157 out of 659 reviews
Rating 6 - Okay. 137 out of 659 reviews
Rating 4 - Poor. 97 out of 659 reviews
Rating 2 - Terrible. 156 out of 659 reviews

Reviews

10/10 Excellent

Jelena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent bidget option near Luton station and air

Perfect for a good night before heading to the airport. Ask for a room that is not above the bar downstairs as it stays open late with music.
Stayed 1 night in Jun 2025

6/10 Okay

Philip R

Disliked: Property conditions & facilities
There is no A/C in the rooms and you cannot open a window. The rooms are small. Bring a fan.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Stayed 1 night in Jun 2025

2/10 Terrible

Mahmoud

Stayed 1 night in Jun 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service

Ok stay

It was in line with the cost of the room
Stayed 4 nights in Jun 2025

2/10 Terrible

Gareth

Stayed 1 night in Jun 2025

6/10 Okay

Nikita

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Wheelchair accessible room is as far from entry as possible, through 3 push/pull doors. Including emergency exit plan Wheelchair access at entrance involves doorbell (that didn’t work) to get staff to bring out plastic ramp. Staff had no training of how to use ramp which made entrance difficult
Stayed 4 nights in Jun 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 5 nights in Jun 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort

Poor

Terrible hotel never go back
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Disliked: Amenities
Like the price but now found cheaper hotel thats got more perks and hopefully is clean as there was man juice in the shower so didnt use it and smells like the drains are blocked so smells of human soils Also cant open windows and room temp cant change. Then the banging of doors kept me up and was next to cleaners room so got woken early aswell with her smashing doors. First night there was fire alrms going off instead of turning off the alarms the host argued with the room that was smoking while the alarms went off for about 5 mins in the entire place Not to do with hotel but was also involed in a stabbing outside on night 1
Stayed 1 night in Jun 2025

6/10 Okay

Lina

Liked: Cleanliness, staff & service, room comfort
The hotel itself was OK. The staff were very nice and helpful. However, the air-conditioning they controlled so I was pretty hot the whole time I was there which was there seven nights and i had to ask them a couple times turned the air down so I could cool down so I think they set it what they think instead of what the client thinks so that was my only complaint about that hotel with the air conditioning.
Stayed 7 nights in May 2025

6/10 Okay

Zakaria

Disliked: Property conditions & facilities
Generally speaking "you get what you pay for" applies extremely well to this particular lodging. The cleanliness is acceptable however the building is old and poorly ventilated so the rooms are quite damp and stuffy. If you require internet for your stay that is reliable, look elsewhere.
Stayed 5 nights in May 2025

8/10 Good

Annelie

Good for what you pay. Perfect for an overnight before a flight. I would do it again. However Luton freak me out, never been so scared walking the streets.
Stayed 1 night in May 2025

2/10 Terrible

Caroline

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I've ever been to. We booked a room at the Citi Hotel Luton as we had an early flight and I wrongly assumed that we'd give it a try for the price. Well, dont do the same mistake and pay a bit more for a decent hotel and a real night sleep. This hotel is not even half decent for the price. Sickening smell in all corridors, elevator not working, window not opening in the room, dodgy customers, and the area is honestly disgusting. We requested a quiet room knowing we had to wake up at 3:30am and were given a room overlooking the street right above the hotel entrance. As we're not local i had no clue there would be people talking loudly, shouting, throwing bottles on the ground and skateboarding until at least 1am. We could also hear the other customers walking in the corridors, and spraking in their room as if they were in ours as the walls clearly are not proper walls. The bathroom was smelly and smaller than a cubicle, one could easily sit on the toilets and shower at the same time. No bath mat, no shelf and nowhere to put your belongings if notbfir 4 hooks and a tiny 30cm x 30cm table. Never again, this is like a youth hostel.
Stayed 1 night in May 2025

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Angel

The Receptionist Was on A VERY Important Call...!

The room and location were fantastic for the value and the night shift receptionist was wonderful. It was checking in that was the real issue. The gentleman working was incredibly rude. He was on his phone on a personal call and did not want to be bothered. I asked about the airport not knowing the size and city and how early I needed to book a taxi for an international flight. He kept saying one hour is fine. I would have missed my flight. I then asked about booking a taxi for it ahead because I came in late and wanted it taken care of so I could sleep until I needed to come down to get my flight and all he could say is just come down before you need to leave and my colleague will call them for you. I told him I would like to book ahead and he said you can't and would pick his cell phone back up and return to his call. He was way more interested in his call than the customer. I kept asking him to help me and he insisted booking ahead of time was not possible. No where in the world is this the case especially not Luton, UK! When I would push him he would just insist it that his colleague coming in later could help me. I wanted to be asleep getting rest later which is WHY I BOOKED A HOTEL ROOM!!!!!!! It ruined my night and I was exhausted traveling so when I got to my next destination and city I had to take a nap instead of enjoy the city. I am furious I chose this place because of this reason.
Stayed 1 night in May 2025

2/10 Terrible

Bernadette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was far to small and dirty.
Stayed 1 night in May 2025

6/10 Okay

Michael

Overnight stay Luton 25th May

Cheap and very basic. If you're looking for a room for the night this is just for you. Not worth the £45 I paid though.
Stayed 1 night in May 2025

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money if catching an early flight from Luton.
Stayed 1 night in May 2025

10/10 Excellent

Mango

Stayed 1 night in May 2025

2/10 Terrible

Moneeb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel and disgusting service !
Stayed 1 night in May 2025

6/10 Okay

Gamal

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Joas

Business traveller
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025