Thistle Express London Luton

3.0 star property

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(66 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Single Room

Express Single Room

Express Single Room

8.2 out of 10
Very good
(57 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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About the area

Luton

A stay at Thistle Express London Luton places you in the heart of Luton, steps from Luton Mall and Cineworld Luton. .This hotel is 14.3 mi (23 km) from Woburn Safari Park and 0.7 mi (1.1 km) from University of Bedfordshire.

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • University of Bedfordshire - 6 min walk - 0.6 km
  • Grosvenor Casinos - 8 min walk - 0.7 km
  • Kenilworth Road Stadium - 14 min walk - 1.2 km
  • Stockwood Discovery Centre - 3 min drive - 2.0 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Punjab Restaurant & Bar - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Stay in one of 152 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 532 out of 1291 reviews
Rating 8 - Good. 385 out of 1291 reviews
Rating 6 - Okay. 193 out of 1291 reviews
Rating 4 - Poor. 74 out of 1291 reviews
Rating 2 - Terrible. 107 out of 1291 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for what we needed for a few hours overnight before an early morning flight. Clean, tidy and staff were helpful.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Tanisha

Stayed 2 nights in Sep 2025

10/10 Excellent

Nermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights after arriving to Luton airport and waiting to go to Heathrow for my next flight. Staff is really attentive and the breakfast and all day coffee availability is great. The mall next door made the wait pass faster. Would stay again if I arrive to Luton airport and need a few nights before I continue with my travels.
Stayed 2 nights in Sep 2025

6/10 Okay

Aaron

Stayed 1 night in Sep 2025

10/10 Excellent

Ethash

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

ERNEST

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Stayed 4 nights in Sep 2025

8/10 Good

Shuaibu Sule

Stayed 1 night in Sep 2025

4/10 Poor

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

For a thistle owned hotel this was shockingly bad

Pros : cheap and only a few mins walk from train station although I would not recommend doing so at night. Cons : Most uncomfortable bed I have slept on in years it felt like a slab of concrete with a sheet over it, only had one very thin pillow went to reception to ask for another was told no, explained I have a back issue and needed the support told no even firmer and rudely Shower pressure on 9th floor was appalling water literally dribbled out. Buffet breakfast looked like a roulette wheel of options to get salmonella.
Stayed 1 night in Sep 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, free wifi and free breakfast. Very basic but good for one night if going to the airport
Stayed 1 night in Sep 2025

8/10 Good

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok for
Stayed 1 night in Sep 2025

2/10 Terrible

Sheila

Stayed 1 night in Sep 2025

8/10 Good

Bridget, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for Luton station. Very limited number of restaurants close by - but room itself v comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Victoria

Business traveller
Disliked: Cleanliness, staff & service

Not great

Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Breakfast was as ok, staff were polite and helpful, WIFI was non existent,
Stayed 2 nights in Sep 2025

6/10 Okay

Karla

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good location but choose room carefully

Great location right outside the mall and 5 minute walk to Luton Station and the bus depot. Check-in was very straightforward. Nice touch was the complimentary free hot drinks machine in the lobby. Parking was £10 for 24 hours and I could go in and out but is on a 1st come, 1st serve basis.. Got offer to upgrade to executive king but the bed was the size of a regular double bed but glad I upgraded... Classic room has really small single bed and the double room had what seemed smaller than a small double. Breakfast was included and had a good selection of food.
Stayed 1 night in Sep 2025

2/10 Terrible

Charmaine

Room stinks !!!
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Noisy, smelly, dirty hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

moses

Travelled with family
Liked: Cleanliness, amenities
I like the fact that it is right at the shopping mall.everything is right there…what i didnt like was the customer service
Stayed 7 nights in Aug 2025