Book Harlem- Forest Park Station hotels

This is a tired hotel in a great area, it’s apparent the owners aren’t spending much on this place. The cleaning person should be fired. I was excited to stay here close to my daughter’s new apartment we were moving her into. The rating on Hotels.com is 9.2. No way this is a 9.2 hotel. We checked in with four people and had reserved 2 rooms. They were both the old motel rooms apparently. We checked out both, one smelled horrible like dirty diapers, had crumbs in the drawer, dirt on the floor, the window had dust and dirt behind the curtain. We looked at two other rooms, they were just as bad. The man at the desk gave us the vibe that we were interrupting his meal. He upgraded to inside the main hotel. When I opened the door, there was suitcases and clothes making it apparent this was occupied. Went back to front desk and got another (5th room now…) key and decided at this point, it’s not going to be much better. It was better than the garden suites, but old and tired. Remodeled in like 1993? Won’t be back which is a shame because this could be a great hotel with some decent housekeepers who actually clean and some upgrades to rooms.

Very well located shuttle excellent service and breakfast very clean!!!

Staff was friendly

I had hair all in my shower behind my toilet, I never had to go and get my cleaning stuff at another hotel and wipe everything down but overall, if my room was clean, well, it would’ve been a very good stay

We recently stayed at the Holiday Inn and had such a wonderful experience. The staff was incredibly kind, welcoming, and helpful from the moment we arrived. Everyone went above and beyond to make us feel comfortable, and their kindness truly stood out during our stay. The hotel was clean, comfortable, and in a great location, but what made the biggest difference was how genuinely caring the team was. It’s rare to find customer service that feels so personal and sincere anymore. We are very thankful for the hospitality and would absolutely stay here again!

Clean room nice stat