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Room type Options Nightly price Book
Apartment, 3 Bedrooms
Room with view
136 square metres
2 Queen Beds and 1 Twin Bed
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Other room types
2 Bedroom Apartment
90 square metres
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 Bedroom Apartment
64 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale spa aparthotel near West Lake

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
24-hour front desk
Concierge services

With a stay at Lotte The Residence in Hanoi (Ba Dinh), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This upscale aparthotel is 3.1 mi (5 km) from Hoan Kiem Lake and 3.3 mi (5.3 km) from Hanoi Opera House.

Make yourself at home in one of the 258 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Lotte The Residence

54 Lieu Giai, Hanoi,

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 258
  • Number of floors - 65
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Covered parking
  • Secured parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Korean
  • Vietnamese

Parking

Free self parking , Free valet parking

Room Amenities

Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

  • Air conditioning
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Washer/dryer
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Microwave
  • Cookware, dishware and utensils
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Stovetop
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Rainfall showerhead
  • Rollaway/extra beds (surcharge)
  • Oven
  • Rice cooker
  • Towels provided
  • Number of beds 3
  • Bed sheets not available

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.

Lotte The Residence has a restaurant on site.

24-hour room service is available.

Nearby Things to do

  • Playground on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1167500.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. At check-in, guests must provide a record of full COVID-19 vaccination.

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guests must provide health documentation

Guests must provide proof of COVID-19 vaccination

Property does not offer on-site COVID-19 testing

Fees

Optional extras

  • Fee for full breakfast: approximately VND 450000 per person
  • Rollaway bed fee: VND 1167500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lotte Residence Aparthotel Hanoi
  • Lotte Residence Aparthotel
  • Lotte Residence Hanoi
  • Lotte Residence
  • Lotte The Residence Hanoi
  • Lotte The Residence Aparthotel
  • Lotte The Residence Aparthotel Hanoi

We should mention

The property is professionally cleaned.

At check-in, guests must provide a record of full COVID-19 vaccination.

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