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INNSiDE by Meliá Hamburg Hafen

4.5 star property

Photo gallery for INNSiDE by Meliá Hamburg Hafen

International cuisine
Property entrance
Terrace/patio
Free minibar, in-room safe, desk, laptop workspace
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View map
Recha Lübke Damm 30, Hamburg, 20097
  • Mehr!-Theater am Großmarkt
    ‪4 min walk‬
  • Hamburg Cruise Center
    ‪18 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Loft (2+1)

Free minibar, in-room safe, desk, laptop workspace

The Loft (2+1)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Room for Families (2+1)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room for Families (2+1)

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Innside Room for Families

Free minibar, in-room safe, desk, laptop workspace

The Innside Room for Families

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Loft (2+2)

Free minibar, in-room safe, desk, laptop workspace

The Loft (2+2)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Room

The Innside Room

The Innside Room

9.0 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Innside Premium Room

The Innside Premium Room

The Innside Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

HYPERION Hotel Hamburg

  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
The price is AU$207
includes taxes & fees
17 Aug - 18 Aug
HYPERION Hotel Hamburg

About the area

Hamburg

With a stay at INNSiDE by Meliá Hamburg Hafen in Hamburg (Hamburg-Mitte), you'll be 7 minutes by foot from Mehr!-Theater am Großmarkt. .This luxury hotel is 1.7 mi (2.7 km) from Miniatur Wunderland and 1.8 mi (2.9 km) from Elbe Philharmonic Hall.

What's nearby

  • Mehr!-Theater am Großmarkt - 4 min walk - 0.4 km
  • Hamburg Cruise Center - 18 min walk - 1.6 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg City Hall - 3 min drive - 2.3 km
  • Elbe Philharmonic Hall - 3 min drive - 2.4 km

Getting around

  • Steinstrasse U-Bahn - 8 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪Restaurant Hobenköök - ‬13 min walk
  • ‪Pic-A-Deli - ‬12 min walk
  • ‪Café Irma - ‬4 min walk
  • ‪Oberhafenkantine - ‬12 min walk

About this property

INNSiDE by Meliá Hamburg Hafen

Luxury hotel with a fitness center and spa services
INNSiDE by Meliá Hamburg Hafen offers 207 accommodations with free minibar items and minibars. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 207 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy international cuisine at Werft Craft Cuisine, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to noon for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:30 AM and noon.
Werft Craft Cuisine - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 28 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Werft Craft Cuisine

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

INNSIDE Meliá Hamburg Hafen Hotel
INNSIDE Meliá Hafen Hotel
INNSIDE Meliá Hamburg Hafen
Innside By Melia Hamburg Hafen
INNSIDE by Meliá Hamburg Hafen Hotel
INNSIDE by Meliá Hamburg Hafen Hamburg
INNSIDE by Meliá Hamburg Hafen Hotel Hamburg
Innside By Melia Hamburg Hafen
INNSiDE by Meliá Hamburg Hafen Hotel
INNSiDE by Meliá Hamburg Hafen Hamburg
INNSiDE by Meliá Hamburg Hafen Hotel Hamburg

INNSiDE by Meliá Hamburg Hafen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 493 reviews
Rating 8 - Good. 180 out of 493 reviews
Rating 6 - Okay. 45 out of 493 reviews
Rating 4 - Poor. 24 out of 493 reviews
Rating 2 - Terrible. 10 out of 493 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in May 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Helle Kirsten

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and an exceptional breakfast

A lovely hotel with friendly personal service. Rooms are clean ande comfortable, though there was a lot of noise from traffic. We spent time on the terrace facing the canal, as the weather was lovely. The breakfast was exceptional. There was everything we needed. We had a lovely stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel, gute Preis/Leistung

Ich habe das erste Mal diese Kette ausprobiert, sonst immer Hil. Jedoch war ich positiv überrascht. Check in lief schnell, wir hatten ein Zimmer in der 2. Etage. Dies wollte ich gegen ein Zimmer in den oberen Etagen getauscht haben. Nett nachgefragt und ohne Probleme in die 6. Etage gewechselt. Das Zimmer sehr praktisch und liebevoll eingerichtet, sogar mit echten Blunen. Im Bad kein Rost, keine Schimmelbildung in den Fugen, obligatorisch Duschbad und Schampoo, sowie Seife und Lotion. Die Minibar ist gratis, was schon mega ist. Kaffee und Tee ist auch auf dem Zimmer. Ich hatte ein Comfort Zimmer, mit Bademantel und Slipper. Schön leise, Klimaanlage auf 25 Grad möglich (Winter). Ich benötigte noch eine extra Decke, gegen Mitternacht wurde auch diese gebracht. Frühstück, naja, eigentlich alles was man möchte. Ich würde sagen, dies entspricht der gebuchten Kategorie. Mein bestelltes Omelett wurde gebracht, geschmacklich ein Traum.... ja es ist nur ein Omelett.... Wir hatten das Auto auch nach dem Check-out noch dort gelassen um in die Stadt zu gehen. Dies ging ohne Probleme. Alles in allem auf jeden Fall zu empfehlen, ich würde diese Kette auch in einer anderen Stadt probieren. Ach ja, das Personal ausnahmslos zuvorkommend und höflich.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on edge of city. Very walkable and an s bahn station in easy reach. Great breakfast buffet and staff are lovely
Stayed 4 nights in Mar 2025

4/10 Poor

eileen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

We got there for 130pm on the 3/3/25 had trouble parking as the hotel was getting a delivery truck blocked the entrance, fair enough buy the young guy on the desk with deciding hair was just plain rude, I ask him as we were going to have to wait in reception could we order a drink, with out even lifting his head he pointed to the bar, yes that’s where you get a drink but there was know one serving after waiting 10mns a lady turned up and served me two small beers took my €10 no receipt and disappeared again. As the rude guy on the desk said our room would not be ready until just after 3pm (fair enough check in is 3) my partner and I walked across the street to the mercure for some food and drinks the staff were very friendly and polite. On arriving back at reception the que was out of the door it took us until 340pm to get our room key, if you were thinking of booking this hotel don’t just book the mercure where the staff don’t see you as a nuisance but a paying customer
Stayed 1 night in Mar 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Panagiotis

Liked: Staff & service, amenities, property conditions & facilities
My room was feeling dirty even after the house keeping had been in . The floor was feeling full of soil . I was checking my shoes every time I was going in the hotel to be clean . I dint know maybe it is just me . I had to swap the floor with the bath mat .
Stayed 3 nights in Dec 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Property conditions & facilities
Nice hotel. Cleanliness of room was poor
Stayed 2 nights in Nov 2024

6/10 Okay

Aimee

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

Sascha

Business traveller
Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jonas

Stayed 2 nights in Nov 2024

4/10 Poor

Stephan Castel

Stayed 1 night in Oct 2024

10/10 Excellent

Bodo

Liked: Cleanliness, staff & service, property conditions & facilities
Good for our short stay to visit miniatur wunderland
Stayed 1 night in Oct 2024

10/10 Excellent

Robert J

Stayed 3 nights in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good location

Excellent location, very good beds and breakfast. Had half a flight of stairs to get to my room. Small room not a lot of closet space. Not very helpful staff
Stayed 2 nights in Jul 2024

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like this hotel

Very nice hotel and the cleaner is very professional
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are big fans of the Meliá hotels and we enjoyed our stay here, even if it was only for 1 night. Clean and quiet, and the breakfast was delicious as always.
Stayed 1 night in Jul 2024

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Berghild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All Things are excellent except the Coffee.
Stayed 1 night in May 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 2 nights in May 2024