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Onsen Ryokan Mitake

3.5 star property

Photo gallery for Onsen Ryokan Mitake

Hot springs
Meeting facility
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Hot springs
Japanese Style Room for 2 Guests

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
937 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Pola Museum of Art
    ‪1 min drive‬
  • Place, Ōwakudani
    ‪3 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for Japanese Style Room for 2 Guests

Japanese Style Room for 2 Guests

Japanese Style Room for 2 Guests

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 5 Guests

Japanese Style Room for 5 Guests

Japanese Style Room for 5 Guests

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 5 Twin Futons

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About the area

Hakone

With a stay at Onsen Ryokan Mitake in Hakone (Sengokuhara), you'll be within a 5-minute drive of Pola Museum of Art and Ōwakudani. .This family-friendly ryokan is 3.6 mi (5.8 km) from Hakone Kowakien Yunessun and 3.6 mi (5.8 km) from Hakone Open Air Museum.

What's nearby

  • Hakone Venetian Glass Museum - 8 min walk - 0.7 km
  • Pola Museum of Art - 1 min drive - 1.1 km
  • Ōwakudani - 3 min drive - 2.7 km
  • Hakone Kowakien Yunessun - 7 min drive - 4.7 km
  • Hakone Open Air Museum - 8 min drive - 5.3 km

Getting around

  • Kowakidani Station - 7 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Haneda Airport (HND) - 101 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬4 min walk
  • ‪tea salon Orient Express - ‬12 min walk
  • ‪The Dining 四季彩 - ‬9 min walk
  • ‪はこねずし - ‬6 min walk
  • ‪Cafe Dining LÜDERA - ‬9 min walk

About this property

Onsen Ryokan Mitake

Family-friendly ryokan in Hakone with free parking
Onsen Ryokan Mitake offers 15 accommodations with safes and bathrobes. Beds feature down comforters. 30-cm flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hakone ryokan provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Services include massages. Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.
Make yourself at home in one of the 15 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a garden. Additional features at this ryokan include complimentary wireless internet access, a television in a common area, and a vending machine.
Local cuisine breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required
  • Tea service

Things to do

  • Games
  • Table tennis
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • High chair
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • 24-hour public bath
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Built in 100
  • Designated smoking areas
  • Genkan (entryway)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • LED lighting
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Breakfast is not included in the breakfast rates for children ages 0-5. Breakfast for children ages 0-5 is available only by reservation and must be requested in advance of arrival.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 2500 for adults and JPY 1100 for children
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Onsen Ryokan Mitake Hakone
Onsen Mitake Hakone
Onsen Mitake
Onsen Ryokan Mitake Ryokan
Onsen Ryokan Mitake Hakone
Onsen Ryokan Mitake Ryokan Hakone

Reviews

Onsen Ryokan Mitake Reviews

9.0

Wonderful

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 27 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 5 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.
Stayed 1 night in Jun 2025

6/10 Okay

Sleiman

Travelled with family
Disliked: Amenities
This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the half board experience, totally enjoyed the variety and freshness of the food. Loved the green tea too. Outdoor and indoor private onsen. Friendly staff and warm welcome. Would love to visit again in the future.
Stayed 1 night in May 2025

8/10 Good

Benedict

Liked: Staff & service, amenities
The building and rooms are a bit dated and not in the best of condition. Some parts of the building are not the most clean, evidenced by cobwebs and dust. The kaiseki breakfast and dinner was fantastic. It was a comfortable stay.
Stayed 2 nights in Apr 2025

8/10 Good

Anusuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Natthamon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is big, everything is clean despite very old. Please beware that you need to notify them if you are checking early or later as there's nobody there after the check out time and check in time. Therefore it might look deserted but it actually very warm and welcoming when it fills with more guest in the AM & evening. Please understand that the hotel is very old but they maintain everything and keep it functional. I love the charm of the old character.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was exceptional. We had a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Subramaniam

Stayed 1 night in Sep 2024

6/10 Okay

Julia

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

4/10 Poor

Gerard

Travelled with family
Disliked: Amenities, property conditions & facilities
Don’t book this ryokan on the basis of Expedia photos - onsen in particular looks nothing like the photos in real life. Be aware it’s in the middle of nowhere. Generally pretty tired and tatty…
Stayed 1 night in Jun 2024

10/10 Excellent

YANXIAN

Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel made an error and did not have a meal prepared for us in the evening. Only one restaurant in walking distance which turned out to be a pleasant surprise. Did not take a bath as we had come from golf where there was a nice onsen. The hotel provides a nice yukata to wear in the property. Green tea and manjyu was a nice welcoming touch in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Piotr

Liked: Cleanliness, staff & service, amenities
It’s an older building and the wear shows. It’s my first time staying at a traditional Ryokan and I initially found the futon a little hard to sleep on but I was able to double up using a second one in the closet. The onsen doesn’t look super fancy but it may be the minerals. It was very relaxing and pleasant however and not busy. The room was quiet and the temperature was perfect. They also leave a nice tea set in the room for your use. Customer service was very kind. I didn’t try the in house food but there was good food around the area available including a wonderful coffee breakfast spot named Cafe LUDERA. Additionally there are two adorable and gentle cats in the lobby that appreciate gentle pets.
Stayed 2 nights in Feb 2024

10/10 Excellent

hamdy

Stayed 1 night in Jul 2025

8/10 Good

nathalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan très sympathique et authentique. Bon accueil Accès à un Onsen public et privé
Stayed 1 night in Jun 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes und freundliches Personal, schönes traditionelles Zimmer
Stayed 1 night in Apr 2025

10/10 Excellent

ROBERTO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un estilo tradicional que hay que probar en Hakone
Stayed 1 night in Apr 2025

10/10 Excellent

Andrés Padilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host treated us amazingly. We also had a classic Japanese dinner and it was delicious!
Stayed 1 night in Apr 2025

8/10 Good

namdo

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Antonella

Stayed 1 night in Oct 2024

10/10 Excellent

Netty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe expérience

Très agréable séjour d'une nuit dans ce Ryokan. Le personnel est tres accueillant et serviable. L'hébergement est bien situé dans un environnement calme a proximité des transports (bus) permettant de faire le circuit touristique de Hakone. Nous avions réservé une chambre avec 2 futons et la demi pension. Le dîner et le petit déjeuner japonais étaient excellents bien que servis tôt (respectivement 18h et 7h30) le service en chambre incroyable. C'est une expérience a vivre au moins une fois durant son séjour. Plein d'activités sont a disposition, jeux de société, origami, onsen de quoi passer une très bonne soirée.
Stayed 1 night in Oct 2024