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Livemax Resort Hakone Sengokuhara

3.0 star property

Photo gallery for Livemax Resort Hakone Sengokuhara

Public bath
Lobby
Premium bedding, desk, free WiFi, bed sheets
Restaurant
Premium suite japanese western room with open-air bath, Smoking

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Sengokuhara 1283-87, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪4 min walk‬

Room options

View all photos for Japanese style superior room with open-air bath, Smoking

Japanese style superior room with open-air bath, Smoking

Japanese style superior room with open-air bath, Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Modern western style superior room with open-air bath, Smoking

Modern western style superior room with open-air bath, Smoking

Modern western style superior room with open-air bath, Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese style junior suit room with open-air bath, Smoking

Premium bedding, desk, free WiFi, bed sheets

Japanese style junior suit room with open-air bath, Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 3 Large Single Futons
  • Free Wi-Fi

View all photos for [Premium Suite Japanese-Western Room] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

Premium bedding, desk, free WiFi, bed sheets

[Premium Suite Japanese-Western Room] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Premium suite japanese western room with open-air bath, Smoking

Premium suite japanese western room with open-air bath, Smoking

Premium suite japanese western room with open-air bath, Smoking

  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 3 Large Single Futons
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, desk, free WiFi, bed sheets

Comfort Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds OR 3 Large Single Futons
  • Free Wi-Fi

View all photos for Modern western style room with open-air bath, Smoking

Modern western style room with open-air bath, Smoking

Modern western style room with open-air bath, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Beautiful Japanese-style Superior Room] 25 Square Meters, Shigaraki-yaki Open-air Bath Smoking

Premium bedding, desk, free WiFi, bed sheets

[Beautiful Japanese-style Superior Room] 25 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Modern Western-style Superior Room] 31 Square Meters, Shigaraki-yaki Open-air Bath Smoking

Premium bedding, desk, free WiFi, bed sheets

[Modern Western-style Superior Room] 31 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Beautiful Japanese-Western Style Junior Suite] 52 Square Meters, Shigaraki-yaki Open-air Bath Smoking

Premium bedding, desk, free WiFi, bed sheets

[Beautiful Japanese-Western Style Junior Suite] 52 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for [Modern Western-style Room] 20 Square Meters, Shigaraki-yaki Open-air Bath Smoking

Premium bedding, desk, free WiFi, bed sheets

[Modern Western-style Room] 20 Square Meters, Shigaraki-yaki Open-air Bath Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Hakone

Located in Hakone (Sengokuhara), Livemax Resort Hakone Sengokuhara is within a 10-minute drive of Lake Ashi and Hakone Kowakien Yunessun. .This spa ryokan is 8.5 mi (13.8 km) from Gotemba Premium Outlets and 14.2 mi (22.8 km) from Fuji Speedway.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 4 min walk - 0.4 km
  • Hakone Venetian Glass Museum - 3 min drive - 1.7 km
  • Daihakone Country Club - 4 min drive - 1.7 km

Getting around

  • Hakone Miyanoshita Station - 10 min drive
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 123 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬18 min walk
  • ‪The Dining 四季彩 - ‬2 min drive
  • ‪CAFE TUNE - ‬2 min drive
  • ‪いろり茶屋 - ‬17 min walk
  • ‪銀の穂 - ‬15 min walk

About this property

Livemax Resort Hakone Sengokuhara

Livemax Resort Hakone Sengokuhara offers 12 accommodations with indoor private hot tubs and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, spring water baths, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa, 温泉. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

Treat yourself to a stay in one of the 12 guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and refrigerators, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including hot springs and karaoke.
At Livemax Resort Hakone Sengokuhara, enjoy a satisfying meal at the restaurant. Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
The front desk is staffed during limited hours. Limited parking is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Livemax Resort Hakone Sengokuhara has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 per person
  • A restaurant

Things to do

  • 2 hot springs
  • Full-service spa
  • Karaoke
  • Table tennis

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains

Full-service spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Late check-in subject to availability

Late check-in fee for check-in between 11:00 AM and noon

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 3300 per person
  • Late check-in fee for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Livemax Resort Sengokuhara

Livemax Hakone Sengokuhara

Livemax Sengokuhara

Livemax Hakone Sengokuhara

Livemax Resort Hakone Sengokuhara Ryokan

Livemax Resort Hakone Sengokuhara Hakone

Livemax Resort Hakone Sengokuhara Ryokan Hakone

Livemax Resort Hakone Sengokuhara Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 19 out of 66 reviews
Rating 6 - Okay. 17 out of 66 reviews
Rating 4 - Poor. 10 out of 66 reviews
Rating 2 - Terrible. 6 out of 66 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dian

Stayed 2 nights in Dec 2025

6/10 Okay

Zachariah

Travelled with partner
Liked: Staff & service, amenities
I really liked the onsen and the in room onsen. The property area seems kind of dangerous if it snows but it’s in a nice somewhat secluded place. Wish it had mover of a view from my room when using the in room onsen.
Stayed 1 night in Feb 2025

6/10 Okay

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were extremely cordial. Getting to the accommodation via public transport can be a bit of a penance as you can either take a bus or a taxi however i found taking the bus to be the only option as there were limited taxis in the area and waited roughly 10mins to find one. Upon leaving the bus stop you'll find yourself walking up multiple hills to finally reach your destination. I strongly recommend bringing a car. A decent stay overall.
Stayed 1 night in Oct 2024

2/10 Terrible

Weston

Disliked: Staff & service, property conditions & facilities
Unless you have a car this property is not ideal. As well staff were unwilling to let us into the restaurant and charged us extra after our stay to use the Onsen
Stayed 1 night in Oct 2024

4/10 Poor

Jory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell. We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have
Stayed 1 night in Dec 2023

6/10 Okay

Victor

Travelled with family
Liked: Staff & service
The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)
Stayed 1 night in Nov 2023

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Great! The check-in process was very quick, and greeted by a nice and professional receptionist. He explained everything to us in English and walked us to our room. We had a nice view of the mountains. Our beds were very big and comfortable. The room is small but we did not need all of the unnecessary space. Our private in-room hot spring tub was perfect for our needs. The included dinner with our room was tasty, fresh, and nicely prepared. We love our waiters. They explained the meal and helped us throughout our meal. The service, smiles, professionalism are one of the best. We had breakfast at the hotel restaurant as well. The breakfast was fresh, huge, and tasty. Our breakfast waiter was nice and friendly. Thank you for a great stay. We will come back again.
Stayed 1 night in Jul 2021

6/10 Okay

Shion

Travelled with partner
Liked: Cleanliness, amenities
まずは、想像した以上にすごいところにありました。 急な坂道を10分弱登り続け、狭めの石段を上りさらに螺旋階段を上がった先にフロントでした。 ほとんどのスタッフさんが海外の方でしたが、言葉遣いや所作も丁寧で迅速でした。食事中も常にスタッフさんがいるので空いたお皿をサッと下げてくれたり、ビールやご飯のおかわりもしやすかったですし、ご飯も夜も朝も本当に豪華だったので、高級レストランにいるような感覚でした。細かいところの清掃と他の口コミにありますが、私達的には許容範囲で強いて言えば芳香剤の香りがどの部屋も強く感じるかなくらいです。総合的には各地の日本人スタッフが多くいるホテルよりスタッフさんの対応もよく、部屋のアメニティもクレンジングと化粧水乳液の他にボディミルクやヘアミルクもあり豊富で満足でした。
Stayed 1 night in Feb 2026

6/10 Okay

Kai

Stayed 1 night in Jan 2026

4/10 Poor

HIROFUMI

Stayed 1 night in Nov 2025

4/10 Poor

mi

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Yoshikazu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
駐車場・歩道等が整備されていない
Stayed 1 night in Aug 2025

8/10 Good

たなかけいこ

Travelled with partner
Liked: Cleanliness, staff & service
外国のスタッフさんが対応して下さりましたが、非常に丁寧に接客してくださり、気持ちよく宿泊することが出来ました。 ただ泊まった部屋のお風呂を楽しみにしてたんですが、網戸の外に大きな蜂の巣が出来ていて怖かったです。 それ以外はベッドも広く寝る際も凄く心地よかったです。
Stayed 1 night in Jul 2025

10/10 Excellent

ヤスノ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋付き露天風呂は快適で、お部屋も良かったです。 そして、ご飯はオプションで付けるべき！ 味もボリュームもコスパ最高です！！ また、来たいです。
Stayed 1 night in Jul 2025

8/10 Good

YUKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
フロントへの電話がつながりにくいのが少し残念だったけど、他は問題なく静かにのんびりと過ごせた。部屋のお風呂も良かったです。
Stayed 1 night in May 2025

4/10 Poor

Ryutaro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

??

Stayed 1 night in Apr 2025

6/10 Okay

HAKUBUN

Stayed 1 night in Mar 2025

8/10 Good

KAZUKI

Stayed 1 night in Sep 2024

10/10 Excellent

しょう

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
手のひらくらいの蜘蛛が出ました。 クレームではないですが、周りが森なので仕方ないかなと思います。泊まる方は要注意かと。
Stayed 1 night in Aug 2024

8/10 Good

?

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

???

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

車1人旅ならおすすめです

駐車した途端にお迎えの方が登場。電気自動車で坂上の建物入り口まで乗せてもらいチェックイン。従業員の方はとても丁寧でした。外国生まれと聞きましたが、敬語丁寧かつ全て任せられる安心感ありました。食事は研修会の晩餐イメージの種類ですが、出来立てをタイミングを相談してくださって配膳され美味しくいただきました。値段以上と思いました。部屋は２人なら狭いですが1人旅なら部屋に温泉風呂あり、快適です。 難点は、ゆったり散歩には急すぎる斜面に位置する事、空調の音が大きすぎたこと。
Stayed 1 night in Aug 2024

2/10 Terrible

Constantin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

hidemitsu

大浴場の男湯ロッカーの鍵が回らず開閉に苦労した
Stayed 1 night in Jun 2024