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Susukinohara Ichinoyu

4.0 star property

Photo gallery for Susukinohara Ichinoyu

Front of property – evening/night
Creator video - submitted by BEST JAPAN HOTELS, Periple
Exterior
Reception
Combined shower/bathtub, free toiletries, hair dryer, slippers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬

Room options

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-style Twin Room with Open-Air Bath, Non Smoking

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese-style Twin Room with Open-Air Bath, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for Japanese Western Room with Wetland View-Annex (3 Adults)

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room with Wetland View-Annex (3 Adults)

  • Sleeps 3

View all photos for Quadruple Room With Private Bathroom

Down duvets, in-room safe, laptop workspace, free WiFi

Quadruple Room With Private Bathroom

  • Sleeps 4

View all photos for Japanese Western Room With Mountain View-Annex-Included Free Drink

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room With Mountain View-Annex-Included Free Drink

  • Sleeps 2

View all photos for Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

  • Sleeps 2

View all photos for 【Mainbuilding】Japanese twin style room with private open-air bath

Down duvets, in-room safe, laptop workspace, free WiFi

【Mainbuilding】Japanese twin style room with private open-air bath

  • Sleeps 2

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About the area

Hakone

Located in Hakone (Sengokuhara), Susukinohara Ichinoyu is within a 10-minute drive of Hakone Gora Park and Fuji-Hakone-Izu National Park. .This ryokan is 7.1 mi (11.3 km) from Lake Ashi and 9.1 mi (14.7 km) from Gotemba Premium Outlets.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 1 min walk - 0.2 km
  • Hakone Venetian Glass Museum - 18 min walk - 1.5 km
  • Daihakone Country Club - 19 min walk - 1.6 km

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬9 min walk
  • ‪The Dining 四季彩 - ‬9 min walk
  • ‪いろり茶屋 - ‬8 min walk
  • ‪銀の穂 - ‬9 min walk
  • ‪Cafe & Restaurant LYS - ‬14 min walk

About this property

Susukinohara Ichinoyu

Susukinohara Ichinoyu offers 38 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Enjoy the recreation opportunities such as hot springs or make use of other amenities including complimentary wireless internet access.
At Susukinohara Ichinoyu, enjoy a satisfying meal at the restaurant.
Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
Susukinohara Ichinoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.

Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Susukinohara Ichinoyu Inn Hakone

Susukinohara Ichinoyu Inn

Susukinohara Ichinoyu Hakone

Susukinohara Ichinoyu Ryokan

Susukinohara Ichinoyu Hakone

Susukinohara Ichinoyu Ryokan Hakone

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 368 reviews
Rating 8 - Good. 88 out of 368 reviews
Rating 6 - Okay. 26 out of 368 reviews
Rating 4 - Poor. 7 out of 368 reviews
Rating 2 - Terrible. 1 out of 368 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chun Hon Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was well maintained
Stayed 1 night in Feb 2026

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing onsen, kind staff and beautiful location.
Stayed 1 night in Feb 2026

6/10 Okay

Evangeline

Travelled with family
Liked: Cleanliness
Staff is awesome very helpful, food is ok and accommodation is ok too.
Stayed 1 night in Feb 2026

10/10 Excellent

Hun Yu

Stayed 2 nights in Feb 2026

10/10 Excellent

Wing Hay Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and went above and beyond to help us during our stay
Stayed 1 night in Feb 2026

8/10 Good

Li Huan, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful room, friendly staff. Great outdoor onsen. Private onsen is clean, nice, and loves that it looks into nature; though aesthetically a bit basic (looks like a hot tub). Breakfast and dinner were fantastic. Beautifully presented, tasty, and hearty. That said, dinner was too much food and wished there were more vegetables/fruit!
Stayed 1 night in Feb 2026

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
This place was amazing! The staff were all so friendly and helpful. We opted for the full dinner and breakfast with a hot spring bath in the room. Everything was incredible. The food tasted fantastic and the bath was lovely and spacious with a beautiful view of the woods behind the hotel. I highly recommend this place to anyone seeking a relaxing ryokan experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a wonderful oasis in Hakone, very quiet and serene. The rooms are comfy, it has a toilet, shower and an onsen. Theres also a public onsen which is beautiful and the restaurant is in both the main building and the annex. Theres free drinks at certain times, you use the yukatas provided, so many amenities. Great stay
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Special to have an in-room onsen, glad we got to experience Hakone for 48 hours!
Stayed 2 nights in Jan 2026

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was as described. From the room, amenities to the staff. We stayed as a family of 3 and the meals, room & onsen were perfect for our one night stay. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen was great. The crab dinner set I ordered together with the room exceeded my expectation
Stayed 1 night in Jan 2026

8/10 Good

qing

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Pham Thao Ly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended
Stayed 2 nights in Dec 2025

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness
Everything was clean and lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Fatima Zohra

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, service was impeccable and the food was absolutely delicious !
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best experience ever. Great hotel, private bath was amazing. Staffs were helpful. Food was amazing, great location especially if you have a car. Room was spacious and comfortable. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

FERRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind, from the front desk employees to the dining staff. They put all of my nerves about experiencing a new culture to rest. I was nervous because it was my first time wearing a yukata, and eating a multi-course traditional Japanese meal. The servers especially were very encouraging and helpful, as I had a new question just about every time they walked by. A lot of the food was new to me, and it was absolutely delicious. I would recommend this hotel over and over again, and I will be returning.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The fish was over cooked for dinner. That was the only concern. Everything else was excellent. Breakfast was delicious. The in room onsen was fabulous. It felt so good in the crisp open air. Awesome, i wish I'd done this some 5 to10 years ago. The crowds of tourists were unbelievable. .
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely with a real Japanese feel and the private onsen was a wonderful luxury. The hotel provided ornate dressing gowns for dining and experiencing the hotel. And the feasts we were served at breakfast and lunch were very impressive. Thanks to all the staff for a wonderful stay
Stayed 2 nights in Oct 2025

8/10 Good

Samuel, North York

Stayed 1 night in Oct 2025

6/10 Okay

Yue

Travelled with family
Disliked: Property conditions & facilities, room comfort
the inn looked dated. They provided one small bath towel, very thin. No hand towel or face towel. If you need amenities like shower cap, body cream, you have to go to the main building to get it. Onsen is nice but no views. Dinner and breakfast were good.
Stayed 1 night in Oct 2025

10/10 Excellent

LingXia

Stayed 1 night in Sep 2025