When I booked the hotel, one of the main reasons was the swimming pool. However, when we checked in, we were told it is seasonal. This information should be clearly stated at the time of booking.
My daughter was very disappointed because we specifically chose this hotel for the pool. Luckily, there was a leisure centre nearby, but that’s not the point. If you advertise your hotel as having a swimming pool, it shouldn’t matter whether it’s summer or winter — the availability needs to be made clear before guests book.
Other than that, everything else was fine. The view was great and the staff were friendly and Wellcome.