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Service Plus Inn and Suites - Grande Prairie

2.5 star property

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Standard Room
2 restaurants, breakfast served
Waterslide
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪5 min walk‬
  • Prairie Mall Shopping Centre
    ‪3 min drive‬
  • Grande Prairie, AB (YQU)
    ‪5 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite

Deluxe Family Suite

Deluxe Family Suite

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.3 out of 5, Excellent, (2514)
The price is AU$250
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includes taxes & fees
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Podollan Inn & Spa Grande Prairie

About the area

Grande Prairie

A stay at Service Plus Inn and Suites - Grande Prairie places you in the heart of Grande Prairie, steps from Northwestern Polytechnic and 6 minutes by foot from The Great Northern Casino. .This casino hotel is 0.3 mi (0.5 km) from Muskoseepi Park and 0.3 mi (0.5 km) from Gateway Power Centre.

What's nearby

  • Northwestern Polytechnic - 2 min walk - 0.2 km
  • The Great Northern Casino - 5 min walk - 0.4 km
  • Prairie Mall Shopping Centre - 3 min drive - 2.7 km
  • Bonnetts Energy Centre - 4 min drive - 2.5 km
  • Eastlink Center - 5 min drive - 4.8 km

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants and a casino
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

An indoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including a complimentary water park and an indoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Smitty's Family Restauran, one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Grande Prairie? This hotel has 770 square feet (72 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary manager's reception is offered on select days.
Smitty's Family Restauran - This family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Great Northern Casino - This pub serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Great Northern Casino
  • Smitty's Family Restauran

Things to do

  • 17 gaming tables
  • 424 slot machines
  • Casino (300,000 square foot of space)
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 770 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - July 2025

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 30 2025 to July 21 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4 percent tourism fee will be charged
  • 3 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet in room was filthy as was the 1 elevator,with long waits on a busy weekend.pool opens late, 9 am on weekends.
Stayed 1 night in Mar 2025

8/10 Good

darla

Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the biggest rooms or fanciest rooms but clean and comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be !
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Abe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Sherida

Stayed 2 nights in Mar 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

$60 room for $145

Don't know how this hotel is so highly rated. It stinks from the lobby all the way to your room... where is only intensifies. Room is small and old.. with a tv the size of a computer monitor. Mattress was one of the worse I've slept on in years.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Tobyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quite nice. The hotels is obviously a little older, but the upkeep and refurbishing keep it a nice place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Good hot breakfast and the pool was nice
Stayed 2 nights in Mar 2025

6/10 Okay

Luke

Decent
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Burton, Nahanni Butte

Liked: Cleanliness
All good
Stayed 1 night in Mar 2025

6/10 Okay

Stacy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, amenities
Had a good rest sleep right through
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Benjamin

Travelled with family and small children
Liked: Staff & service
Basic hotel, nice pool with water slide and hot tub. Room rug floor felt a bit dirty. Really good breakfast included.
Stayed 2 nights in Feb 2025

6/10 Okay

Mindy

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hailee

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jocelyn, Dawson Creek

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in just fine and our room was decent. Nice hotel to go to just to get out of town for a night. Thanks.
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Convenient area
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024