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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Exterior
Property amenity
Front of property
Exterior
1 bedroom, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪5 min walk‬
  • Place, Patterson Ice Center
    ‪3 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

7.8 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 King)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (1 King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Grand Rapids

Located in Grand Rapids (Forest Hills), Candlewood Suites Grand Rapids Airport by IHG is within a 10-minute drive of Centerpointe Mall and Calvin College. .This hotel is 3.4 mi (5.4 km) from Watermark Country Club and 3.5 mi (5.6 km) from Woodland Mall.

What's nearby

  • MSA Fieldhouse - 5 min walk - 0.5 km
  • Patterson Ice Center - 3 min drive - 2.9 km
  • Calvin College - 5 min drive - 6.8 km
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive - 11.4 km
  • John Ball Zoo - 14 min drive - 23.5 km

Getting around

  • Grand Rapids Station - 17 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Candlewood Suites Grand Rapids Airport by IHG

Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 81-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Grand Rapids Airport by IHG.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Grand Rapids? This hotel has 1600 square feet (149 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Parking on site (surcharge)
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Games
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages

Business services

  • 1,600 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 13.25 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 5.00 per day
  • Pet fee: USD 13.25 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jorge

Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Loud someones dog kept barking all night long. Appears this is a hotel with an option to love in
Stayed 1 night in Feb 2026

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Loved the staff
Stayed 1 night in Feb 2026

4/10 Poor

Adriana

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Felt dirty and smelled so bad. Was able to switch rooms because I almost threw up walking in. Room needs some maintenance. Furniture was broken and there was a lot of scratching sounds around 5am.
Stayed 1 night in Feb 2026

10/10 Excellent

Fernando

Stayed 1 night in Feb 2026

10/10 Excellent

Gaspar Nestor

Stayed 4 nights in Feb 2026

10/10 Excellent

Juliet

Stayed 1 night in Jan 2026

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The room was freezing, the heater could only get the room to 62 degrees. I turned the heat up, no higher than 62.
Stayed 1 night in Jan 2026

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great no complaints.
Stayed 1 night in Jan 2026

10/10 Excellent

shaun

Stayed 1 night in Jan 2026

8/10 Good

John R

Room was very clean.
Stayed 1 night in Jan 2026

8/10 Good

TahLeekah

Stayed 1 night in Dec 2025

10/10 Excellent

Ilze

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Excellent checking. Great location from airport.
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Great room and stay
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Airport shuttle very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Convenient to the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. The staff when I got there was so welcoming and nice. The room was perfect for what I needed. Vernice the next day let me have a later checkout since my flight was later and was an absolute joy to talk with! Overall it was clean had everything I needed and more. I'd definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Becky, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle is a fantastic perk! This was my second stay in the last two months and I truly enjoy staying here. Having a kitchenette is really nice as often it's very late when I get in and it is mainly fast food or pizza options available for delivery. I can easily bring a meal along and warm it or finish preparing it right in my room!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

8/10 Good

Keon

Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here as it is right next to the MSA Fieldhouse for a couple soccer game. We aranged and verified a late checkout. After watching our daughters 8am game, we came back our room (typical checkout is 11am) our room turned upside down by housekeeping. The hope was to catch a short nap before checking out. The hallway in front of the room smelled like urine. The bathroom floor was not clean debris was on the floor. The fullsize fridge in the room did not keep our food cool.
Stayed 1 night in Oct 2025

6/10 Okay

Zoie

Travelled with group
Disliked: Staff & service, property conditions & facilities
Overall, it was fine but the room we had smelt like crap. 9/10 of the staff was also more rude than other hotels I’ve been to. Honestly, at least spray fragrance or something before we arrive at least. And tell staff to be nice lol we are all paying for this it shouldn’t feel like we are a burden. And a $50 deposit is kind of insane for the hotel we were at. Not to mention I don’t get it back for 10 days!!??? I’ve stayed at nicer hotels in which charged less for a deposit and had it back within 3 days!! What tf is this?!
Stayed 1 night in Oct 2025

10/10 Excellent

KD Sanders

Stayed 2 nights in Oct 2025