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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Exterior
Property amenity
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

View map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Patterson Ice Center
    ‪19 min walk‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪6 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (1 King)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Sonesta Hotel Grand Rapids Airport
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,283 reviews
The price is AU$150
includes taxes & fees
23 Nov - 24 Nov
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Located in Grand Rapids (Forest Hills), Candlewood Suites Grand Rapids Airport by IHG is within a 10-minute drive of Centerpointe Mall and Calvin College. .This hotel is 3.4 mi (5.4 km) from Watermark Country Club and 3.5 mi (5.6 km) from Woodland Mall.

What's nearby

  • MSA Fieldhouse - 3 min walk - 0.3 km
  • Patterson Ice Center - 19 min walk - 1.7 km
  • Calvin College - 4 min drive - 5.0 km
  • Frederik Meijer Gardens and Sculpture Park - 6 min drive - 10.0 km
  • John Ball Zoo - 13 min drive - 22.5 km

Getting around

  • Grand Rapids Station - 17 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel with free parking, near Watermark Country Club
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 81-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Grand Rapids? This hotel has 2917 square feet (271 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 30 per stay)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Reviews

Candlewood Suites Grand Rapids Airport by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 91 out of 1001 reviews

Reviews

6/10 Okay

Alan

Stayed 1 night in Aug 2025

6/10 Okay

Emilia

Disliked: Cleanliness, property conditions & facilities
It smelled really bad in the hotel and in our room
Stayed 1 night in Aug 2025

10/10 Excellent

Barnard

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Stayed 1 night in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay here and I would advise against anyone else doing so as they have no compassior understand. Ing!! They're policy of charging a $100 to Check-in early is more important than the safety of a guest in triple digit temperatures
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in needed a deep clean especially around the windows. The door to the bathroom was a wooden door. The veneer was pealing and the door dragged across the bathroom floor. I had to lift it by the handle to open it the whole way.
Stayed 2 nights in Jul 2025

4/10 Poor

David

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Did not enjoy the overall vibe of this place. The hallway smelled terrible, very strong cigarette scent despite the large no smoking sign at check in. It was very old and worn looking everywhere. The room was decently cleaned, though some of the dishes were not. They do not provide dishwasher detergent so I had to hand wash dishes instead, which was disappointing. They also were using the luggage carts to haul out their garbage to the dumpster which was gross. It’s not the worst hotel ever, but it left a lot to be desired.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Could use some updating. Great staff and friendly service.
Stayed 1 night in Jul 2025

6/10 Okay

Susan K

Liked: Cleanliness
The staff was incredible. Eve was very attentive, but the rooms need upgrading.
Stayed 11 nights in Jul 2025

10/10 Excellent

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

Desmond

Stayed 1 night in Jul 2025

10/10 Excellent

Loree

Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2025

8/10 Good

Christina

Stayed 3 nights in Jun 2025

8/10 Good

April

Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very tired property in need of more than just lipstick reno. The staff were friendly and helpful, but they can't make miracles happen. Internet was terrible; it kept dropping out and I could only manage to connect one device at a time. Not exactly convenient for a business traveler.
Stayed 2 nights in Jun 2025

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that the property had a volleyball and basketball court's. And they hotel was very clean.
Stayed 1 night in Jun 2025

4/10 Poor

Kacey

Stayed 1 night in Jun 2025

4/10 Poor

Reginald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room given was not clean. Was promised 5k points for compensation but to date 3 weeks later has not been received. Very rude front desk staff. Not very accomodating.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

6/10 Okay

Rusty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The floor in our room had not been vacuumed or swept. The ceiling in the bathroom had chipped and bubbled paint, and it was the source of the debris on the room's floor. I let the front desk know and the manager on duty came up and vacuumed the room for us, which was appreciated, as was his apology, but isn't this hotel cleanliness 101 kind of stuff?
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
The fridge is very, very loud.
Stayed 1 night in May 2025

10/10 Excellent

james

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
my air wasnt working
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025