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We as a family loved our stay at the hotel.The front desk was great,they welcomed us really well,upgraded our room and gave us a bigger room as we were 5 in total. My kids loved the room, the only thing that was a concern was the ac,we had hard time figuring out how to put it on heat and to have it stay warm. But besides that all was great.

The rooms were comfortable and basic amenities were provided which leads to a functional feel vs elegance. The staff was by far the best part of the stay. From the time I checked in until my departure I have nothing but good things to say about the staff. The restaurant and bar Mica was spacious and comfortable. A very nice selection at the bar and the food menu was also a pleasant surprise. Blanca and Hana waited on us for a Saturday evening meal and drinks and they too were especially helpful, attentive and provided outstanding service that should be complimented! If you find yourself at that bar ask Blanca for an Emerald Gimlet (it's not on the menu) and you will be pleasantly surprised!

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Room was clean

Staff were amazing and helpful. The room was spaceous, and provided a microwave and a fridge. There's only one issue with the toilet flash, the water pressure was not

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