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Burlington Hotel, Best Western Premier Collection

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Dock
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Sandgate Beach
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬
  • Place, Folkestone Harbour
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room, Cozy Room

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

Suite with 1 King Bed and Sitting Area - Non-Smoking

  • Sleeps 2

Suite

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for #N/A

Premium bedding, in-room safe, individually decorated

#N/A

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

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Exterior
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About the area

Folkestone

With a stay at Burlington Hotel, Best Western Premier Collection in Folkestone, you'll be in the business district, within a 15-minute drive of Dover Western Docks Cruise Terminal and Lower Leas Coastal Park. .This hotel is 11 mi (17.7 km) from Dover Castle and 11.2 mi (18 km) from White Cliffs of Dover.

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.2 km
  • Sandgate Beach - 3 min walk - 0.3 km
  • Leas Cliff Hall - 7 min walk - 0.7 km
  • Folkestone Beach - 3 min drive - 2.0 km
  • Folkestone Harbour - 3 min drive - 2.0 km

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪Juicius - ‬6 min walk
  • ‪The Chambers - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 17.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone

Burlington Hotel Folkestone

Best Western Plus Burlington Hotel Folkestone

Best Western Plus Burlington Folkestone

Best Western Plus Burlington Hotel

Burlington Hotel Best Western Premier Collection

Burlington Hotel, Best Western Premier Collection Hotel

Burlington Hotel, Best Western Premier Collection Folkestone

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1005 reviews
Rating 8 - Good. 278 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room exceptionally clean Parking a bit hit and miss
Stayed 1 night in Feb 2026

10/10 Excellent

Muzaher-ul

Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean throughout, pleasant, helpful staff, all of which are impeccably professional. Pleasant, high-ceilinged rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Great Hotel, our room was a 4 poster room with a view
Stayed 1 night in Dec 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities
Greatly stay and service
Stayed 1 night in Jan 2026

4/10 Poor

David

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Clean room and attentive staff
Stayed 1 night in Jan 2026

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Courteous staff. Room small but clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Edwards

Stayed 2 nights in Jan 2026

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service
Lovely traditional building. Clean,warm comfortable room as was the hotel overall. Polite, friendly staff. Thank you for an enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean spacious room, very comfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely, facilities great staff frienflu and welcoming
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolanta Mariola

Stayed 3 nights in Dec 2025

2/10 Terrible

Wynter

Stayed 3 nights in Dec 2025

10/10 Excellent

Darran

Stayed 1 night in Dec 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and bathroom felt new. Towels were SUPER soft. Bathroom did have a musky smell but overall was clean. Bed was comfortable but pillows were insanely hard which caused us both to not sleep right away. Went to the Restaurant for dinner and staff was very friendly and accommodating. Breakfast was a big disappointment at 9am everything was pretty much picked over at the buffet. However you could order from staff. I would recommend not paying for breakfast and go somewhere else on a walk. Either direction had better coffee and pastries.
Stayed 1 night in Dec 2025

8/10 Good

Leonard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
A nice mid price hotel near the coastline. A little disspointed we had to ask for a dog bowl and blanket after paying the extra fee and room upgrade for the dog. There was also little interest when we mentioned there was no hot water for the shower. Overall, it served its purpose for a short stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Lovely en suite. Delicious bar meal
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

Gilmour

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025