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Hotel Alex

3.0 star property

Photo gallery for Hotel Alex

Desk, soundproofing, free cots/infant beds, travel cot
Flat-screen TV
Standard Quadruple Room | Room amenity
Exterior detail
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View map
Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149
  • Place, Piazza di Santa Maria Novella
    ‪9 min drive‬
  • Place, Ponte Vecchio
    ‪12 min drive‬
  • Place, Uffizi Gallery
    ‪12 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Quadruple Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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Reviews

Hotel Alex Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 111 reviews
Rating 8 - Good. 61 out of 111 reviews
Rating 6 - Okay. 19 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

Reviews

10/10 Excellent

Arun

Travelled with family

Pleasant stay in Bologna close to airport

Neat rooms Good breakfast Parking Friendly staff in front desk
Stayed 1 night in May 2025

8/10 Good

Kregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff from front desk to gentleman who prepared the breakfast to the maids were all very friendly, nice and helpful.
Stayed 2 nights in Apr 2025

4/10 Poor

Veronica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were super friendly, but the hotel is undergoing renovations on the exterior and the rooms are not in very good condition.
Stayed 2 nights in Mar 2025

8/10 Good

Neil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosamund

Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

8/10 Good

Missak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022

8/10 Good

G G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Moe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and helpful, I like the place clean near from federga station
Stayed 3 nights in Oct 2019

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up

Great little place for great price. Air condition was amazing for the 37 degree weather we had. Bed a little hard...wifi sometimes spotty...but otherwise friendly staff, clean room, and great breakfast!
Stayed 1 night in Aug 2019

10/10 Excellent

Mihail, Varna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very kind staff . Thank you to all!
Stayed 2 nights in Jul 2019

6/10 Okay

Jermaine

For one night it’s ok!

Hotel Alex was just, ok! The staff were fine! Good for the one night we stayed there, but I wouldn’t enjoy any longer than that! It was in need of refurbishment, the shower/bathroom was a bit old and the WiFi was non existent! The breakfast wasn’t anything special, but not too bad! The location is decent, only a short walk from the tram station and about 10-15 minutes away from the very busy centre of Florence.. For one night, the Alex hotel is adequate but I would look elsewhere for anything longer. The facilities and the old look let this place down!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
the Restaurant is very good, Risotto al mare recomended.
Stayed 1 night in Jun 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good service, terrible wifi and noisy mornings

The good - * Clean and tidy rooms * Friendly and helpful staff (allowed us to eat breakfast after it had closed at 10am) * Decent air con in room * Mostly comfy bed (some might find matress a bit hard) * 24 hour reception * Elevator access to upstairs rooms (you won't get more than 2 people in at a time though) The bad - * Tiny rooms, if you have arms and legs you will struggle in the bathroom/shower * 3rd world country quality wifi * No TV reception whatsoever * No safe in room to store valuables * Pretty average breakfast * Nothing around the hotel in local area, closest restaurant is maccas but it ain't cheap (there is atleast a tram stop close by which takes you into city) * Noise seems to reverberate through the hotel, mornings were horrible with people closing doors and moving around downstairs in the restaurant area (I think our room was directly above it) * Power points are for what ever reason different, our European adapters which have worked fine in several other countries/hotels didnt fit (had to remove a separate adapter from the bathroom which the hair dryer was connected to)
Stayed 2 nights in Jun 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stayed of a family of four.

The hotel is located close to the train stop, just 2 minutes walking. The breakfast was good, the only complaint is the WiFi, it was on and off.
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time here excellent.

The Hotel Alex is in the best position how ever you arrive we travelled by car and there is secure parking on site at 5 euro per day.200 meters from the hotel you can catch the tram into florence a day ticket is only 5 euro.The Hotel is clean and the beds are nice and comfy,the breakfast is a varied one with fruit,ham,cheese,yogurt,cereal,croissants varied ect the restaurant does good food and the price we thought for a hotel was reasonable we had the ,steak,pasta,fish and was all excellent ,also the staff went out of there way to be helpful i would highly recomend hotel alex for a good stay in Florence.
Stayed 2 nights in Jul 2017

8/10 Good

Claire, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Our stay at Hotel Alex Firenze

My first thought about the hotel was that it was quite far from the centre. I realised that it actually wasn't that far, it was just because it was part of our long journey from Pisa airport. The hotel is just about 10 or 15 minutes tram ride from the centre. The hotel room was nice and clean with a nice spacious bathroom. My only negative point I would like make is about the breakfast. There wasn't much choice, especially healthy options. There was some cereal, a large selection of bread, croissants and cake. There wasn't any dried or canned fruit or anything like sliced melon. The only fruit was a bowl of apples and oranges.
Stayed 3 nights in May 2017

8/10 Good

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alex

My wife and I found the Hotel to be clean. All staff from reception to the restaurant area, and 'domestic staff' were all helpful and friendly. Food cooked and prepared was excellent. The location of the Hotel I relation to the Centre of Florence would not have been better - we were close the Federiga Tram stop which resulted in a 15 minutes ride tothe centre. All in all we were comfortable and felt welcome.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected surprise- really lovely!

Great room, really good breakfast, & close to train station

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only downside: Location

Friendly employees, free breakfast (average) with complimentary espresso drinks! And decently nice rooms. But for same price (during off season- Dec) you can get spot way closer to center of Florence (near train station Firenze SMN, Duomo etc).