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Lovely hotel situated in a perfect position to explore Florence on foot. Hotel staff were fantastic, all were very helpful and welcoming. The pool is excellent and with the high temperatures in Florence during our visit, was great for spending an afternoon relaxing in. My only negative was that the air conditioning was not as cold as I would have liked and expected. This was definitely the case in our room but also throughout the hotel.
Excellent hotel right in the centre and within easy reach of everything you could possibly want. Superb room with 2 bathrooms!!!!! Unheard of.
Gorgeous staff on reception and at breakfast.
Pool does sit in the shade so is cold but that didn’t bother the kids.
Stunning sunset view from rooftop.
helen
Stayed 3 nights in Jul 2025
10/10 Excellent
Adam
Travelled with family
28 July 2025
The family room was spacious and great for a family of 4. The pool was excellent with great service. The hotel was close and convenient to the train station and many of the attractions of Florence
Great hotel. Maintained really well, it is an older building so has a bit of character. Having a pool in the middle of Florence was a bonus in a heat wave!
Wonderful hotel featuring friendly, efficient and personable staff in addition to a great mattress, pool, roof top bar and lovely breakfast. I highly recommend this hotel!
Look no further...book your Florence adventure with a room at Croce Di Malta!
Centrally located to the Duomo [~3-4 blocks...be sure to check it out at night from the roof top bar! ], easy walk to most other museums/sites/restaurants, you can even walk from the Santa Maria Novella train station!
Original room was too warm...no problem! Dani
James
Stayed 6 nights in Jun 2025
6/10 Okay
Daija
11 July 2025
The staff at reception was extremely kind and helpful! The pool was great.
There was one man at the bar that was super rude. The toilet kept spitit
Nice hotel close to all of the main attractions. Located very close to the train station. Hotel staff all very nice. Room was simple but more than enough. Air conditioning was working very well. If you want to be located right in the action you could stay a little closer to the Duomo but this hotel was very nice overall
Nice hotel and pool, rooftop was nice but short hours and no shade on hot days. Housekeeping missed our room both days while our friends on other floors received regular morning housekeeping. It would be nice to have more amenities in the room, particularly body lotion, shampoo etc.
Leanne
Stayed 3 nights in Jun 2025
6/10 Okay
Joanne
12 June 2025
Liked: Staff & service
Ok but nothing special
Nice hotel staff friendly pool unheated rooms small and a little tired. Very overpriced
We had the most amazing stay here! We had our family and every staff member made us feel so welcome and loved! Every single thing we needed the staff made sure we had it. The rooftop bar was amazing!!! We will definitely be back!
Very clean and great location. Staff was very friendly
Alyssa
Stayed 2 nights in Apr 2025
8/10 Good
Jung
Travelled with partner
20 Apr 2025
Liked: Cleanliness, staff & service
Very nice people. Helped us with locking safe and late check out but the Bed and sofa were at 2 different levels with stairs in the room. Had to go down to turn off the lights at night. AC is under repairs.
Everything about the hotel was clean and well maintained. The room was spacious with a comfortable bed with a good bathroom. The breakfast had a wide choice, was excellent and the staff worked extremely hard. Being just a short walk from the bus and tram station made it easy to get to from the airport, but then everywhere we wanted to visit was also an easy walk. Just a perfect location to visit Florence.