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El Cielo Resort

5.0 star property

Photo gallery for El Cielo Resort

Exterior
Exterior
Chapel
Owners | Jetted bathtub
Lake view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Place, Bibayoff Winery
    ‪4 min drive‬
  • Place, Adobe Guadalupe Vineyard
    ‪8 min drive‬
  • Place, Monte Xanic Winery
    ‪12 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(53 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10.0 out of 10
Exceptional
(11 reviews)
  • Vineyard view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

7.4 out of 10
Good
(3 reviews)
  • Vineyard view
  • 248 sq m
  • 3 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • Vineyard view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Bruma Wine Resort
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 161 reviews
Bruma Wine Resort

About the area

Valle de Guadalupe

With a stay at El Cielo Resort in Valle de Guadalupe, you'll be 20.3 mi (32.6 km) from El Mirador and 20.6 mi (33.1 km) from Caracol Museum. .This luxury hotel is 20.6 mi (33.2 km) from State Center for the Arts.

What's nearby

  • Bibayoff Winery - 4 min drive - 2.7 km
  • Adobe Guadalupe Vineyard - 8 min drive - 4.5 km
  • Monte Xanic Winery - 12 min drive - 8.7 km
  • L.A. Cetto Winery - 27 min drive - 18.4 km
  • El Mirador - 37 min drive - 37.1 km

Getting around

  • Tijuana Intl. Airport (TIJ) - 112 min drive

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive
  • ‪Finca Altozano - ‬9 min drive
  • ‪La Lupe en Finca Altozano - ‬9 min drive

About this property

El Cielo Resort

Lakefront hotel with 2 restaurants and a winery
El Cielo Resort offers 95 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Be sure to enjoy recreational amenities, including an attached winery, an outdoor pool, and a fitness center. Additional amenities at this hotel include concierge services, wedding services, and a picnic area.
Enjoy Fusion cuisine at Latitud 32, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Planning an event in Valle de Guadalupe? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Latitud 32 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Polaris - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 30 2025 to April 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

El Cielo Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1002 reviews
Rating 8 - Good. 140 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 3 nights in Nov 2025

4/10 Poor

Ricardo

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We visited this resort to celebrate our 1 year anniversary. We were very happy to hear our room had been upgraded to a better room. The evening we decided to fill up the hot tub and have a romantic evening. Well that turned bad quickly. We tried to drain some of the water and realized the drain was clogged and black sand and dirty sewer water came out the shower drain. We didn’t realize it until the smell came from the shower. We quickly called room service and a lot of people came to the room to contain the flooded bathroom. The quickly dried and unclog the drains and clean up the dirty sand. After they left the smell was still present but led the door closed hoping the smell would have gone away only to see that in the morning some of that smell was still present. I mentioned it to the service representative upon check out and as she was very nice on check in didn’t seem to really have compassion of the situation we endured. I honestly think we would’ve told to move but I think because of how booked the resort was they didn’t offer. For how much the expectation was when we arrived based on the resort itself we were very disappointed in the way it was handled.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had very easy check in and the views were amazing. Wonderful weekend getaway will definitely visit again and recommend to family/friends. Felt very safe thank you el cielo!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 4 nights in Sep 2025

2/10 Terrible

Magali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaime Zenizo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and areas
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Edvard

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Sep 2025

10/10 Excellent

Lara Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le doy 100 en todo

Todo estuvo simplemente perfecto ! Si por algo se distinguen en por ese excelente nivel de servicio que tienen, el compromiso de su gente en maravilloso. Instalaciones limpias, ordenadas cuidando cada detalle para hacer de nuestra estancia algo inolvidable.
Stayed 1 night in Oct 2025

8/10 Good

Janelle

Stayed 3 nights in Sep 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great weekend getaway!
Stayed 1 night in Sep 2025

10/10 Excellent

hasmik

Stayed 3 nights in Sep 2025

10/10 Excellent

Nvart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, very relaxing with breath taking vineyard and lake views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shahin, Rancho Santa Margarita

Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Bibiana Maria Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place
Stayed 3 nights in Sep 2025

10/10 Excellent

Travay, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Leticia

Stayed 1 night in Aug 2025

8/10 Good

Michlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Noe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Aug 2025