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TRU BY Hilton Edmonton Windermere

2.5 star property

Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast
Exterior
Room, 2 Queen Beds, Accessible (Handicap) | Floor plan
Games room
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪14 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(106 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • Cineplex Odeon Windermere Cinemas - 14 min walk - 1.2 km
  • South Edmonton Common - 6 min drive - 9.4 km
  • West Edmonton Mall - 10 min drive - 15.8 km
  • University of Alberta - 14 min drive - 16.0 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 25 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Remedy Cafe - ‬4 min drive
  • ‪Mary Brown's Chicken - ‬19 min walk

About this property

TRU BY Hilton Edmonton Windermere

TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 681 out of 1331 reviews
Rating 8 - Good. 350 out of 1331 reviews
Rating 6 - Okay. 148 out of 1331 reviews
Rating 4 - Poor. 77 out of 1331 reviews
Rating 2 - Terrible. 75 out of 1331 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

chantel

Liked: Cleanliness, staff & service
Room was clean and the location is amazing. Staff are always helpful and friendly.
Stayed 2 nights in Dec 2025

4/10 Poor

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
Stinky bedsheets, no coffee machine in the room, i had to go back to the front desk to reactivate my card to get in to my room !!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

4/10 Poor

Shauna

Stayed 1 night in Dec 2025

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast choices. Parking is generally good. Room is clean. Staff is pleasant
Stayed 2 nights in Dec 2025

8/10 Good

Arnab

Stayed 1 night in Dec 2025

10/10 Excellent

Indira

Stayed 1 night in Dec 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Pillows and bedding were disappointing. No coffee first morning and breakfast was just ok. Staff were friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly and helpful staff and good amenities weight room and pool
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is great, clean rooms, always friendly staff. Stay here whenever we go down to the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Comfortable room. Wonderful and accessible amenity spaces. Staff friendly and helpful. Breakfast was super!
Stayed 10 nights in Dec 2025

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Bed was super comfortable and breakfast was wonderful
Stayed 1 night in Dec 2025

8/10 Good

Shenna

Stayed 1 night in Dec 2025

10/10 Excellent

Analiza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room is clean and the staff are very helpful.
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

Frank, Edmonton

Stayed 1 night in Dec 2025

10/10 Excellent

Deljorah

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area
Stayed 1 night in Dec 2025

10/10 Excellent

Abe

Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sidewalks not cleaned of snow
Stayed 2 nights in Dec 2025

6/10 Okay

soukseum, Grande prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge area… it really felt you were on vacation
Stayed 3 nights in Dec 2025

4/10 Poor

Sineth Shalika Dissanayake Thelwadana

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not properly cleaned upon arrival. I had to inform the staff and request another room. There was hair on top of the bed and old food left in the minibar. Additionally, the beddings were not rearranged or changed even after two days of stay.
Stayed 3 nights in Dec 2025