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Hyatt Place Edmonton-West

3.0 star property

Photo gallery for Hyatt Place Edmonton-West

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Suite, 1 King Bed with Sofa bed | Private kitchen
Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)
Free daily buffet breakfast
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym

Explore the area

View map
18004 100 Avenue NW, Edmonton, AB, T5S 2T6
  • West Edmonton Mall
    ‪2 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • World Waterpark
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed)

48-inch flat-screen TV with cable channels, TV, MP3 dock

Room, Multiple Beds (2 Queen and Sofa Bed)

9.0 out of 10
Wonderful
(223 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

9.6 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(168 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(64 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,353 reviews
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includes taxes & fees
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About the area

Edmonton

With a stay at Hyatt Place Edmonton-West in Edmonton (West Edmonton), you'll be within a 5-minute drive of West Edmonton Mall and Fantasyland. .This hotel is 6.1 mi (9.8 km) from Rogers Place and 6.8 mi (10.9 km) from University of Alberta.

What's nearby

  • West Edmonton Mall - 2 min drive - 1.5 km
  • Fantasyland - 3 min drive - 1.8 km
  • World Waterpark - 3 min drive - 1.8 km
  • Galaxyland - 3 min drive - 2.1 km
  • River Cree Casino - 7 min drive - 7.3 km

Getting around

  • Corona Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬10 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Denny's - ‬10 min walk

About this property

Hyatt Place Edmonton-West

Hotel with free breakfast, near West Edmonton Mall
Hyatt Place Edmonton-West offers 161 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 48-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Edmonton-West has a restaurant on site.
Coffee to Cocktails - Onsite café. Open daily.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton West
Hyatt Edmonton West Edmonton
Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton-West Edmonton
Hyatt Place Edmonton-West Hotel Edmonton

Hyatt Place Edmonton-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1597 out of 2527 reviews
Rating 8 - Good. 603 out of 2527 reviews
Rating 6 - Okay. 184 out of 2527 reviews
Rating 4 - Poor. 69 out of 2527 reviews
Rating 2 - Terrible. 74 out of 2527 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cletus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and the property is spacious and clean
Stayed 1 night in May 2025

2/10 Terrible

YAN YU TRINITY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would give this property 0 stars if I could. I booked a room with two queen and a double sofa bed and when I arrived, they were unable to give me the room that I had booked. Additionally, Sophia T was blaming me, as the customer that it was my fault that they could not get the room ready on time for me. She then mentions that a full refund will be issued and then leaves without giving me a refund. Serious issue with how the front desk staff are trained as well as the attitude and behaviour they give to customers. Long story short, the maid ended up cleaning the room that I had booked after I had arrived. From the time I arrived to check in until I went to my room, it was 1.5 hours. Keep in mind I arrived onto the property at 11:30pm, 8.5 hours after 3pm, the earliest when I could have checked in, demonstrating that despite pre-booking and prepaying for your room, this property is unable to guarantee your room for your stay. Once I arrived home and shared my experience to the general manager via email, response times to my email were approximately 48 hours or longer, touching the boundary of long response times. Additionally, do not book this property via Expedia for TD. I also contacted Ivar R, a member of the customer service team for Expedia for TD to share this experience and their response was a copy and paste email that made no sense given the context of what I mentioned in my email.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay for family of 4.

Very pleasant stay with the family (2 boys 7 and 12). Clean rooms and friendly helpful staff. Would stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Qual

Thoroughly surprised with the quality and service of this hotel. Staff were extremely friendly and even got a free breakfast this morning.
Stayed 1 night in May 2025

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very good.
Stayed 2 nights in May 2025

10/10 Excellent

Vera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time was surprised that the staff are friendly very cleaned area was happy.
Stayed 1 night in May 2025

10/10 Excellent

Lyric

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always so accommodating. Preferred hotel in all of Edmonton.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to WEM

The room was very spacious, buffet breakfast had a lot of selection. Staff were very friendly & helpful. Would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another nice stay, staff are friendly and hotel is clean, quiet and comfortable
Stayed 5 nights in May 2025

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super friendly and helpful. Rooms were clean, beds were comfortable. My choice of hotels in West Edmonton
Stayed 1 night in Apr 2025

8/10 Good

deborah, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Friendly staff. Lots of options for breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Ivy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Stayed 4 nights in May 2025

10/10 Excellent

JANE T

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, it's quiet, clean and not as busy as others
Stayed 4 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 1 night stay. High floor view was nice. Close to WEM and Mayfield Common. Cute pool and hot tub. Nice breakfast choices. No hairdryer in our room but got one delivered promptly by staff. Sheets had dirt on them. Other than that it was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Good
Stayed 2 nights in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Al-Haqq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Dave, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large rooms with sofa and desk
Stayed 1 night in May 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Jan 2025

8/10 Good

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, though I wonder if the price paid equals the services/accokodations offered. Just seems too expensive for what you get in return. Our door looked like someone had tried breaking in at some point…noticeable damage on the door jam where the security door-stop is located on the inside. The kids loved the pool and the daily breakfast was fine. Overall it was nice. Would consider returning but I’d want to get a good sale otherwise I’d look elsewhere.
Stayed 2 nights in May 2025

8/10 Good

thomas

Stayed 1 night in May 2025

10/10 Excellent

Yvette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were very friendly and accommodating! Continental breakfast had lots of options
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2025