6/10 Okay
Vonda
Travelled with family
11 May 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let me first start by saying I’m from the United States and things are different there but with that said, this hotel is in need of a refresh. It’s an older hotel that is outdated. It needs new flooring (carpet/tile), a fresh coat of paint, and some new decor. One of my biggest complaints is trying to get to your room is like going through a maze. We stepped off the elevator, took two steps and had to go down a couple stair steps (carrying our 50lb luggage) then around a corner, up to more stair steps , down a five foot hallway then back down three more stair steps and this continued until we got to our room at the very end of a very long maze. I’ve never seen this type of layout that involved up and down 2-3 stair steps on a hotel floor (the second floor to be exact). It made getting our luggage to our room difficult.
There were no wash cloths or hair conditioners available, but this appears to be a “Scotland” thing and not necessarily a hotel problem
Multiple stair steps to get into the hotel and again this was difficult with luggage.
Very limited parking! Again, this appears to be a Scotland thing in that some hotels don’t have ANY parking.
The staff were amazing. Very helpful and nice.
Overall, because of all the inconveniences, we would not stay here again.
Vonda
Stayed 2 nights in May 2025