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The Sefton

4.0 star property

Photo gallery for The Sefton

Indoor pool
Interior detail
Interior
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

Map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Gaiety Theatre
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

  • Sleeps 2
  • 1 King Bed

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About the area

Douglas

A stay at The Sefton places you in the heart of Douglas, steps from Gaiety Theatre and Douglas Beach. .This beach hotel is 0.4 mi (0.7 km) from Manx Museum and 0.5 mi (0.8 km) from Tynwald.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Gaiety Theatre - 1 min walk - 0.0 km
  • Tynwald - 6 min walk - 0.5 km
  • Manx Museum - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Victoria Grill - ‬8 min walk
  • ‪Sam Webbs - ‬1 min walk

About this property

The Sefton

Hotel on the beach, with indoor pool
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Bonzai, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 214 out of 483 reviews
Rating 8 - Good. 167 out of 483 reviews
Rating 6 - Okay. 69 out of 483 reviews
Rating 4 - Poor. 18 out of 483 reviews
Rating 2 - Terrible. 15 out of 483 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay home from home

I was staying on my own for business, they looked after me so well, nothing was too much trouble
Stayed 6 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Shaun

Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room. Nice and warm. Great bed and pillows.. Buffet breakfast excellent. We went off season and managed to use the pool, which is an unusual design and only 6 people allowed in the pool at same time so not sure how useful in the summer. We were with family - 6 of us, so we had pool to ourselves and the children loved it.
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, room comfort

Convenient stay on the island

Stayed in the older part of the hotel which was a little run down, but we had a spacious room, clean and comfortable. Breakfast was good, lovely view from the restaurant. Great location and staff really helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center of town
Stayed 6 nights in Dec 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, private, quiet swimming pool. Very comfortable room with see view.
Stayed 2 nights in Jan 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a new upgrade room, everything good, suggested some minor changes
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sefton. The location was perfect as we walked to our planned destinations. Wonderful breakfasts.
Stayed 4 nights in Jan 2025

6/10 Okay

Theunis

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 11 nights in Dec 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and had a good laugh with the front desk.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Edward

Travelled with family
Liked: Staff & service

Good but .....

The hotel, which I have used a few times, feels a little tired with some communal areas looking quite shabby ( toilets on floor 1 as an example ). The service was good and helpful. Breakfast excellent , although as a family we were a little concerned that too much had been made available and commented to each other on the potential waste.
Stayed 2 nights in Jan 2025

6/10 Okay

Lynda

The bar man was rude & not welcoming
Stayed 2 nights in Jan 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property,went over new year and was peaceful and quiet, had pool to ourself one day, staff amazing, polite, welcoming and helpful. Breakfast had a great selection and great views out of the window. Would definately visit again! Thankyou The Sefton!
Stayed 2 nights in Dec 2024

2/10 Terrible

alexander

Disliked: Cleanliness, staff & service, room comfort

Noisy and unfortunate experience.

Room location next to the boiler exhaust was irritable and on looking out the window the scaffolding was the only view. However the decider was on leaving some prints in the room on checkout they were not recoverable and no word was received from the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

susan

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good few days away

Good few days away excellent staff especially Margaret and wan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 9 nights in Dec 2024