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The Sefton

4.0 star property

Photo gallery for The Sefton

Exterior
Lobby sitting area
Reception
Double Room, Sea View
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

View map
Harris Promenade, Douglas, England, IM1 2RW
  • Douglas Beach
    ‪1 min walk‬
  • Tynwald
    ‪6 min walk‬
  • Palace Casino
    ‪12 min walk‬
  • Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Lobby

Twin Room, 2 Single Beds (Atrium)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Claremont

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 371 reviews
The price is AU$176
includes taxes & fees
26 Sept - 27 Sept
The Claremont

About the area

Douglas

A stay at The Sefton places you in the heart of Douglas, steps from Gaiety Theatre and Douglas Beach. .This beach hotel is 0.4 mi (0.7 km) from Manx Museum and 0.5 mi (0.8 km) from Tynwald.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Gaiety Theatre - 1 min walk - 0.0 km
  • Tynwald - 6 min walk - 0.5 km
  • Manx Museum - 6 min walk - 0.5 km
  • Palace Casino - 12 min walk - 1.0 km

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Frank Matcham’s - ‬1 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Marmaris - ‬4 min walk
  • ‪Cafe Villa - ‬1 min walk

About this property

The Sefton

Hotel on the beach, with indoor pool
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Stay in one of 102 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Bonzai, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 4 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

The Sefton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 245 out of 550 reviews
Rating 8 - Good. 191 out of 550 reviews
Rating 6 - Okay. 79 out of 550 reviews
Rating 4 - Poor. 19 out of 550 reviews
Rating 2 - Terrible. 16 out of 550 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ianthe

Stayed 5 nights in Jun 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maureen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Reilly Sean

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, great staff, beautiful facade. The hotel itself needs a serious refresh.
Stayed 3 nights in Apr 2025

8/10 Good

PAUL

Our room was in general good as I think it had been refurbished recently. However, the chairs on the balcony which, for me, would have been a highlight & meant I would have spent longer on there, were too old and too uncomfortable
Stayed 4 nights in Jun 2025

10/10 Excellent

Darren

Stayed 3 nights in May 2025

4/10 Poor

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and will never return

What to say, the photos on Hotels.com are not the same hotel we stayed in. Not only do Standard Rooms not have views, they have frosted windows that look onto the walls next door. This hotel is just OLD and Id like to say quaint, but dumpy is the only thing that comes to mind. The carpet is beyond needing replacement, the mirrors are broken, the chairs must be over 50 yrs old, the room is old smelly and I was not comfortable being in the room at all. I am surprised at hotels.com on this one. Go view the hotel for yourself hotels.com...not what you are advertising.
Stayed 2 nights in May 2025

8/10 Good

ARTHUR JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay in Atrium

Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Atrium bedroom
Lovely step in shower
Doors to balcony over atrium gardens
The revamped bar stunning!!
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for a base on the Isle of Man. Staff were very friendly and helpful. Rooms were clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Ray

Travelled with partner
Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

6/10 Okay

George

Stayed 5 nights in Apr 2025

6/10 Okay

George

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Ann Orlicek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful work of architecture, the atrium was very pleasant, and the staff was absolutely helpful and sweet in every way. I definitely want to come back!!!
Stayed 11 nights in Apr 2025