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Wonderful place - clean and quite

Great job everyone

End to end great experience

Came here with a group of friends for a weekend getaway and we had such a great time. The resort is spacious, super green, and surrounded by mountains we spent so much time just walking around, taking in the view. We played pickleball and even had a small football match in the afternoon, which was a fun surprise. At night we booked the herbal baths and chilled by the pool. Everything felt very local and calming, not touristy or loud

The bungalow is great but the staff is absolutely terrible. > Check-in We could not find the staff at the reception. She was sleeping not far from the reception. We called the number on the desk but she declined the call. We sent a message to say we were at the reception. She liked it but did not reply. We had to assume the receptionist was the person sleeping not far from the reception once we saw her. > Motorbike rental Don't go there if you want to travel alone - They are not flexible and refuse half day rent or to give you a motorbike early in the morning so that you can avoid the police bribe at the exit of the city. We were forced to leave with a group at 9am before paying the bribe and then breaking from the group > Food The kitchen is said to close at 8:30 but it was actually closed at 8:15. The staff was still there but we were declined to order food because the staff already cleaned the kitchen. They offered a frozen pizza if we wanted. > Charge We were charge an extra night despite paying everything before check-in on hotel.com. They refund us but it has been complicated.... > Motorbike quality We had a puncture and had to change the back wheel brake when noticing it was really close to obsolescense. Very dangerous to get their motorbike if you travel without one of their group.

Stayed with at Ha Giang Historical Housing before our bike tour and we were very satisfied. The private rooms were very clean and our host, Ms. Nyguen, was the most pleasant and attentive person! Highly recommend this to anyone who wants a more restful stay before and after the bike tour.