West Virginia Winery Accommodation

Convenient location, close to restaurants

Nice place. Good casino. Food ok.

Our stay was a very short one so really not able to enjoy much. On the property details it mentions an Italian restaurant onsite. It is located down the street. We ordered through Uber Eats instead. We had everything we needed.

Room was not clean. Toilet bowl had a lot of rust stains as if it wasn't cleaned for days. Room had a strange, pungent odor. Ran out of tissues immediately. One comforter had yellow stains. The chair was very stained, not suitable for sitting. Lightbulb missing in floor lamp. Worst of all, the top drawer of the bedside stand had an empty pack of cigarettes, empty pepsi bottle, dried sticky fluid and used straw. Disgusting! Complained to manager who did promised to follow up with Expedia and call me, but did nothing and did not contact me after one week.

Good stay

Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were already occupied.