Spain Ski Resorts

Spotless and clean. Lovely staff!

We absolutely loved our stay at this hotel. The location was perfect, within walking distance of everything we wanted to see and do. The hotel was very clean, and the staff were lovely and extremely helpful throughout our stay. We stayed in a room with a king bed, and robes and slippers were provided, which was a nice touch. Everything felt modern, well maintained, and comfortable. Breakfast was also good, although it was mostly the same each day, with standard options like pancakes, eggs, and other typical breakfast items. Overall, we had a great experience and would definitely stay here again.

Such a disappointing stay. At check in the room wasn’t ready and I was asked on which floor I preferred to stay, without specifying that there would be a difference in the fare. No information was given on breakfast timings and location, spa access and other practicalities. Staff were polite but not warm, as if they didn’t care. I chose a room with “city view” which turned out to be looking at a building site. It is unacceptable to charge a “view” on it, at least until it is completed. SPA access is not free. It is charged extra and even though I was prepared to pay, nobody mentioned the opening hours, so I could not go. The location is also not great and is dirty and with very little outside. Unfortunately the positive sides are overshadowed by the whole general negative experience. A real disappointment from such an establishment.

The staff is awesome and the gentlemen in the bar is awesome and very accommodating and will do the extra to make your night cap to be the best! Also the lady in the reception really doing the extra for recommendations on restaurants and even remembering at check out asking if we tried any of them. Great stay and I will be back!

Breakfast over priced. Pool outdoors only not many food options.

The hotel has wonderful views of the City, however, the service by the staff is awful.