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Palm Garden Hotel

3.0 star property

Photo gallery for Palm Garden Hotel

Exterior
Interior
International cuisine
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Kesumasari 3 Sanur, Denpasar, Bali, 80228
  • Mertasari Beach
    ‪1 min walk‬
  • Sanur Beach
    ‪3 min walk‬
  • Sanur Night Market
    ‪4 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Garden View

Terrace/patio

Deluxe Room, Garden View

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the area

Denpasar

With a stay at Palm Garden Hotel in Denpasar (Sanur), you'll be within a 15-minute drive of Sanur Beach and Waterbom Bali. .This hotel is 8.9 mi (14.3 km) from Legian Beach and 9.4 mi (15.2 km) from Kuta Beach.

What's nearby

  • Mertasari Beach - 1 min walk - 0.0 km
  • Sanur Beach - 3 min walk - 0.3 km
  • Semawang Beach - 7 min walk - 0.7 km
  • Sanur Night Market - 4 min drive - 3.4 km
  • Sindhu Beach - 4 min drive - 3.0 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Massimo - ‬4 min walk
  • ‪Beach Club Bar & Restaurant - ‬6 min walk
  • ‪Lilla Pantai - ‬5 min walk
  • ‪Place 2 be - ‬4 min walk
  • ‪Warung Pantai Semawang - ‬1 min walk

About this property

Palm Garden Hotel

Hotel with free parking, steps from Sanur Beach
Palm Garden Hotel offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers and bathrobes. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 19 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have separate bathtubs and showers and bathrobes.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: IDR 75,000 to 90,000 for adults and IDR 75,000 to 90,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 75000 to 90000 for adults, and IDR 75000 to 90000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Palm Garden Hotel Sanur
Palm Garden Sanur
Palm Garden Hotel Denpasar
Palm Garden Denpasar
Palm Garden Hotel Hotel
Palm Garden Hotel Denpasar
Palm Garden Hotel Hotel Denpasar

Palm Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 158 reviews
Rating 8 - Good. 67 out of 158 reviews
Rating 6 - Okay. 19 out of 158 reviews
Rating 4 - Poor. 2 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Trilby

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean nice looking property. Staff pleasant but had no need for any help questions etc so only brief encounters. Had to run water for ages before it got hot hate wasting water. Pool temp just right attractive setting lacking shade Was quiet time we were there
Stayed 5 nights in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Older style a little dated but clean and comfortable. Staff friendly. 4 min walk to either main strip or beach. Would stay again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Traditional Balinese style lovely gardens
Stayed 4 nights in Jan 2025

10/10 Excellent

eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely traditional resort, excellent location to the beach. Great value for $. We will be back!
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Stayed 2 nights in Oct 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent small hotel, in prime location to beach, shops and restaurants
Stayed 3 nights in Oct 2024

8/10 Good

jacqueline, Kiama Heights

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a lovely area, the gardens are pretty and the breakfast was yummy. In the room, the bed was very comfortable but, the bathroom was so old and tired, as were the towels. The room could do with an overhaul.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small with everything in walking distance, Large clean rooms . Big pool and lovely gardens . The Staff are wonderful and will help with anything needed, its a lovely property
Stayed 2 nights in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovid it once again ,stayed many times, always my go to place be back again soon...
Stayed 21 nights in May 2024

10/10 Excellent

John, Chang Wat Uttaradit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were great and extremely helpful. Great pool.
Stayed 10 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Garden have evcellent staff and the Hotel has all the offerings of other bigger hotels in the area. Easy stroll to the beach and very quiet.11/10
Stayed 20 nights in Mar 2024

2/10 Terrible

IAN JAMES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked three weeks, checked out after 2 days and requested refund. Hotel and Expedia still advertise having a restaurant but it no longer exists. The hotel owner sold restaurant. Rooms are dirty and very dated. Staff are nice. They keep asking Chinese owner to do upgrades but he refuses. Hotel was decent enough to give refund for remaining weeks because staff know the hotel needs work.
Stayed 20 nights in Jan 2024

6/10 Okay

Mandy, Burnaby

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cons: Property is in desperate need of repair. Everything is falling apart. An access panel (made of tile) fell off the wall with a loud bang while I was brushing my teeth. Freaked me out. Pros: Staff is friendly. Location is convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 10 nights in Aug 2023

10/10 Excellent

Krystyna

Stayed 3 nights in Jul 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near the beach. Staff friendly and helpful. Set in beautiful gardens.
Stayed 3 nights in Jun 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located close to the beach and restaurants and gelato places.
Stayed 1 night in Jun 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The brathroon dirty water running on floor from A/C , A/C not working on tea or coffee making ,oniy tea or coffee if brough breakfast only stayed one night
Stayed 8 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable good sized room, close to the beach and restaurants at a very affordable price.
Stayed 2 nights in May 2023

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about Palm Gardens the staff, the gardens, the rooms are huge and comfortable the location is spot on. I’ve stayed 3 times so far and have another stay planned.
Stayed 12 nights in May 2023

8/10 Good

Andrew

Stayed 5 nights in Dec 2022

10/10 Excellent

Clive

Travelled with partner
Liked: Staff & service
Relaxing and friendly, great for older couples
Stayed 7 nights in Mar 2023