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Comfort Suites Plano East - Richardson

2.5 star property

Photo gallery for Comfort Suites Plano East - Richardson

Lobby
Meeting facility
Room, 1 King Bed, Non Smoking, Jetted Tub
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily self-service breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
640 E Park Boulevard, Plano, TX, 75074
  • Place, Interurban Railway Museum
    ‪12 min walk‬
  • Place, ArtCentre of Plano
    ‪13 min walk‬
  • Place, Collin Creek Redevelopment
    ‪20 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

Similar properties

Indoor pool
Comfort Suites Plano - Dallas North
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, 1,003 reviews
The price is AU$110
includes taxes & fees
1 Feb - 2 Feb
Comfort Suites Plano - Dallas North

About the area

Plano

When you stay at Comfort Suites Plano East - Richardson in Plano, you'll be in the historical district, within a 10-minute drive of University of Texas at Dallas and Baylor Scott & White The Heart Hospital. .This spa hotel is 12.3 mi (19.7 km) from Galleria Dallas and 10.8 mi (17.3 km) from Stonebriar Centre Mall.

What's nearby

  • Interurban Railway Museum - 12 min walk - 1.0 km
  • ArtCentre of Plano - 13 min walk - 1.2 km
  • Collin Creek Mall - 20 min walk - 1.7 km
  • Galleria Dallas - 11 min drive - 22.5 km
  • American Airlines Center - 19 min drive - 36.8 km

Getting around

  • Parker Road Station - 12 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 36 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪King Buffet - ‬4 min walk
  • ‪Seapot - ‬3 min walk
  • ‪Dairy Queen - ‬11 min walk
  • ‪Denny's - ‬5 min walk

About this property

Comfort Suites Plano East - Richardson

Suburban hotel with a full-service spa and a 24-hour fitness center
Comfort Suites Plano East - Richardson offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Plano? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. RV/bus/truck parking is available onsite.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Comfort Suites Plano East - Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MengWei

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The manager is rude and unwilling to help, do not stay here!
Stayed 2 nights in Oct 2025

2/10 Terrible

steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Misrepresented on internet, chose not to stay, partial refund,so, lost money. Hesitant to book with Best Western Not clean, Staff unwilling to help
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianna

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room had a musky/ damp smelling but the Bed was comfortable and tv cable had good selections. The 24 hour coffee is terrible and it’s just instant on demand. Instant coffee never replaces freshly brewed Overall, hotel is very dated and it does not look like the pictures online. I don’t recommend staying here when there are so many other choices.
Stayed 3 nights in Oct 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely pleasant and helpful, especially Gopi!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family booked several rooms for a funeral. We spent a lot of time out at the pool/hot tub area. The room was comfortable and the breakfast was good. There was an attendent constantly refilling breakfast options and wiping things down. Very clean and friendly staff.
Stayed 1 night in Oct 2025

4/10 Poor

Nicole

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2025

6/10 Okay

Veronica

Travelled with family
Disliked: Amenities
Could be cleaned a little deeper. Add more towels in the restroom. A little outdated.
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Travelled with family
Disliked: Amenities, property conditions & facilities
Not worth the money! Hotel is dated! You enter the lobby greeted by a sculpture of plastic tubes with bubbles. The hotel sells snacks and booze like a bodega in the lobby. Rooms stink. Hallways smell of marijuana! No charging ports in the rooms. Maintenance is a bandaid. The hanger rack in the closet, if you can open the bifold mirror doors; is literally 4feet off the floor. No extra bedding available for the pullout bed. The good thing is that toiletries were actually a real bar of soap and shampoo was an actual brand name bottle not the mystery bottles of stuff mounted to the wall in the shower. Additionally, when are hotels going to get rid of tubs and install standup showers? And no grab bars in the shower! I will not return!
Stayed 1 night in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Claude, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Stayed here before, staff always nice and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Sep 2025

10/10 Excellent

Zubairuddin

Stayed 1 night in Sep 2025

2/10 Terrible

YUNMENG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would not recommend this hotel. Never coming back. The whole place is old, run-down, and dirty, with a terrible smell. The bathroom was disgusting. I didn’t even dare to use the shower. Worst of all, someone was banging on the door at 1 a.m., which felt very unsafe. Terrible experience, strongly not recommended!
Terrible bath place
Stayed 2 nights in Sep 2025

6/10 Okay

Emma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
First room they gave me was dirty and they moved me to a new one which the key card didnt work so it was a whole bunch of back and forth plus the linens were still dirty on the new room and the keycard didn't work the next morning either. Staff was pretty nice though
Stayed 1 night in Sep 2025

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimas condiciendo, demasiado olor a humedad y marihuana, cucarachas y el baño en pésimas condiciones
Stayed 1 night in Sep 2025

10/10 Excellent

Jaimie

Stayed 3 nights in Sep 2025

8/10 Good

Linh

Travelled with partner, Travelled with group
Liked: Staff & service
Over all ok, need more lightings in the room and cleaner
Stayed 2 nights in Sep 2025

8/10 Good

Brandon

Stayed 4 nights in Sep 2025

10/10 Excellent

Claude, Nashville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally surprised how clean and well maintained this hotel was!! Definitely would stay again when in this area.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025