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Grand Park Royal Cozumel - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Balcony
Deluxe Ocean View King
Garden view
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Place, Punta Langosta Pier
    ‪4 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪5 min drive‬
  • Place, Chankanaab National Park
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

7.8 out of 10
Good
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very good, 1,026 reviews
The price is AU$265
includes taxes & fees
1 Oct - 2 Oct
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About the area

Cozumel

When you stay at Grand Park Royal Cozumel - All Inclusive in Cozumel, you'll be connected to a shopping center, within a 15-minute drive of Punta Langosta Pier and Paradise Beach. .This all-inclusive property is 17.7 mi (28.5 km) from Xcaret Eco Theme Park and 15.1 mi (24.3 km) from Ferry to Cozumel.

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 4.3 km
  • Cozumel Maritime Terminal - 5 min drive - 5.3 km
  • Chankanaab National Park - 6 min drive - 6.1 km
  • Chankanaab Beach Adventure Park - 7 min drive - 5.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Margaritaville - ‬7 min walk
  • ‪Fat Tuesday's - ‬12 min walk
  • ‪Half Señor Frog´s - ‬4 min walk
  • ‪Al Chile - ‬6 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda /Ultra Casual, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Pescador / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
Andiamo / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Frida / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andiamo / Casual
  • Cafe Sole, Coffee House
  • El Pescador / Casual
  • Frida / Casual
  • La Veranda /Ultra Casual

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 179 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

gary l

Stayed 7 nights in Jun 2025

4/10 Poor

WALTER

Liked: Cleanliness
I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!
Stayed 6 nights in Jun 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff food and drinks , only draw back is the steps up to lobby, with bad knees it was a struugle
Stayed 6 nights in Jun 2025

8/10 Good

Maureen Rose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

RON

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s so noisy there is no relaxation. The hallway is echo for hundreds of feet and the loudest people in the hallways. Are the employees have it a Fiesta in the hallway save your money save your energy and stay someplace way nicer.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Amenities, property conditions & facilities
We called desk multiple times. No hot water for a shower, air conditioner no cooling room. Housekeeping didn’t clean room on Sunday, had to call for them late Saturday. No help from the front desk after multiple calls. Room number 2008.
Stayed 7 nights in Jun 2025

6/10 Okay

Amber

Stayed 7 nights in Jun 2025

8/10 Good

Randall

Stayed 4 nights in Jun 2025

4/10 Poor

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Carlos Enrique

Travelled with family
Liked: Cleanliness, amenities
I like d music played on sport bar dg David
Stayed 7 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of pools and restaurants is nice, the resort is also close to town. All the staff was very friendly, and the nighty entertainment was good!
Stayed 7 nights in May 2025

6/10 Okay

Jose

Stayed 4 nights in Jun 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poco variado la comida, el gym le hace falta mantenimiento
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would like some quite time around the pool in the early mornings before the crowd gets there. Music is playing and only a few people there reading.
Stayed 6 nights in May 2025

8/10 Good

Kadi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean rooms. Not much of a beach area to swim. The language barrier was a bit frustrating especially when you wait an hour for washcloths for a family of 4 and they bring 1. So you call again and wait another hour. The air conditioner was not cooling so maintenance came to fix it but still wasn’t fixed. Called the next night and he finally fixed it. Food is alright. Not seasoned good but I’m from Louisiana where everything has Tony Chacheres in it. Overall good place.
Stayed 4 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I visited this hotel for our first trip outside the USA, and overall, our five-night stay was very pleasant. Pros: • The buffet offered a wide variety of choices, including made-to-order eggs in the morning. • Throughout the day, snacks like fresh fruit, small sandwiches, and ice cream were readily available. • The two pools overlooking the water were beautiful, and drinks were served generously and often. • The staff were outstanding—friendly, professional, and always willing to help. • Our room was clean, and the air conditioning worked perfectly, which made for a comfortable stay. • The hotel was conveniently located near the town, with easy access to shops, restaurants, and excursions—all of which could be booked right from the hotel. Cons: • One downside was the persistent pressure from staff trying to get us to attend a 1.5-hour presentation. Some of these individuals later approached us with personal side deals, which felt a bit uncomfortable. • The pool bars closed relatively early—one at 6 p.m. and the other at 7 p.m.—which felt a little too soon for a resort setting. • While the food was generally good, it could be inconsistent depending on the time of day and the restaurant. We ended up sticking with the buffet, as it was the most reliable option.
Stayed 5 nights in May 2025

8/10 Good

Madison Jorah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, even though the food isnt great
Stayed 11 nights in May 2025

10/10 Excellent

Hector, Millsboro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay
Stayed 5 nights in May 2025

6/10 Okay

JENNIFER LEIGH

Travelled with family and small children
Disliked: Amenities
I did not like it was a club property - I expected the time share/club staff at the airport and steered clear, but got more at the hotel which I didn't expect.
Stayed 4 nights in May 2025

8/10 Good

Monet Y

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was right next to the elevator and it basically clicked and banged all day long and it's not something you really notice until you're getting ready to go to sleep at night. And I pretty much makes that noise until like 1:00 or 2:00 a.m. . Other than that the property was pretty decent The food is a little bit lackluster and it's not bad it's pretty decent a lot of her just lacked taste even you know a little salt and pepper. Otherwise I really think like for your first time resort something like this is probably best. But I will know that everything was like a setup they're outside bar situations none of the soda guns worked so you got like bottled soda. So like I said everything seems to be like rigged or set up. And if you're looking to use the spa for manicures and pedicures at the moment it's only one lady doing one at a time and the pedicure station if you want to call it that is like a foot thing that you could get at home and do your at home pedicure. But either way like I said it wasn't terrible.
Stayed 5 nights in May 2025

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with a jungle vibe. Appreciated the rooms having hot water. The pool and snack bar were the highlights. Service at the restaurants wasn't the best, and the food and drinks were average.
Stayed 3 nights in May 2025

10/10 Excellent

Roxanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful! Customer service top notch!
Stayed 4 nights in May 2025

10/10 Excellent

Sonia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The most lace was nice, the staff very attentive & helpful.
Stayed 3 nights in May 2025

4/10 Poor

Diane

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was big, the bed was huge, BUT, the air conditioner did not cool the room and had a weak ( if any) blower . The water came out brown every morning, and stopped completely at times and would at other times would just stop and sucked air. We had no hot or even warm water several days and had to take cold showers. We asked for a change of rooms and they sent someone up to look at the air conditioner and left with no change and would not change the room. The maid did a very good job. The food was very poor from the last 2 or 3 years. The pools were surrounded with green mold. The bar service was poor, and only two open at night I would recommend only people who spoke fair Spanish to stay because not many staff understood English , and all their programs were spoken in Spanish . I would recommend not getting a room in Building 1. We won’t plan on returning to this hotel again
Stayed 12 nights in May 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to dive pier
Stayed 7 nights in May 2025