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Grand Park Royal Cozumel - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Property video
Balcony
Garden view
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Chankanaab National Park
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

7.8 out of 10
Good
(45 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

When you stay at Grand Park Royal Cozumel - All Inclusive in Cozumel, you'll be on the beach, within a 15-minute drive of Punta Langosta Pier and Paradise Beach. .This all-inclusive property is 17.7 mi (28.5 km) from Xcaret Eco Theme Park and 15.1 mi (24.3 km) from Ferry to Cozumel.

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 4.3 km
  • Cozumel Maritime Terminal - 5 min drive - 5.3 km
  • Chankanaab National Park - 6 min drive - 6.1 km
  • Chankanaab Beach Adventure Park - 7 min drive - 5.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Fat Tuesday's - ‬12 min walk
  • Half Señor Frog´s
  • ‪Restaurante Caribeño - ‬1 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 hot tubs, and a steam room. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda /Ultra Casual, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Toni J

Travelled with family
Adult pool cometely in sun, drinks were very weak, no a/c!
Stayed 6 nights in May 2025

6/10 Okay

Sumer

Travelled with partner
Liked: Cleanliness, amenities
The Grand Park Royal Cozumel has a beautiful location and decent amenities, but some comfort and quality issues made the stay less than ideal. The bed was stiff and not restful, and the shower took about 5 minutes to heat up—when it wasn’t randomly shutting off mid-use. The room does not cool below 70 degrees and feels hot at night. The buffet is fine for a day or two, but gets repetitive quickly. Thankfully, the woman making fresh omelets and eggs to order in the morning is the real MVP—her station saved breakfast. Drinks were often served warm, and most food was lukewarm at best. The staff was friendly but not particularly warm or engaging. Also worth noting: the adult bar closes at 6 PM nightly, which feels early for a resort atmosphere. Overall, it wasn’t terrible—but it wasn’t memorable for the right reasons either.
Stayed 6 nights in May 2025

10/10 Excellent

Bi Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent snorkeling area. Saw different kinds of colorful fish.
Stayed 7 nights in Apr 2025

6/10 Okay

Grecia Paulina

Stayed 3 nights in Apr 2025

10/10 Excellent

Kimbra Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic food, clean!
Stayed 7 nights in Apr 2025

8/10 Good

Zechariah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property had great pools, 2 of which were overlooking the beach and the third was a large pool surrounded by trees. Easy access to a private beach and the resort had daily activities, we played pool volleyball and had a great time. We stayed only 1 night so had limited experience but the food was overall decent and the service/staff was welcoming. We stayed in a room on the first floor and it was large but nothing fancy or exciting. We were offered a tour of all the renovated rooms so I do expect they have nicer rooms on the property. Our family has stayed at quite a few all inclusive resorts and this one was good for a night or two but I wouldn't want to stay there a week. Hope this helps!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the staff, they're the best part of the resort! The main pool was in need of some love, so much debris in the pool and it looked like it hadn't been properly skimmed/vacuumed in days. The adult pool was nice but the liquor available at times was definitely lacking. Food has always been okay, but this time it was worse. We'll still be back, but we hope that there will be some improvements made.
Stayed 7 nights in Apr 2025

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was beautiful and a tropical paradise however,Communicating was inadequate with staff. All the juices at the buffet were watered down with no flavor . We had to eat off property just to eat an enjoyable meal. This property was all inclusive with great service and drinks from the bar however we left the Italian restaurant because it was so cold and the food was inedible. We scuba dived for two days which was wonderful and visited Paridise city day park on our 5th day but I believe my drink was drugged with something. My husband attended to me until we could get me back to the hotel. We would recommend Paridise city park but be careful to never leave your drink unattended.I don’t know what would have happened if the people and was such great staff and my husband never leaving my side . I only had 2 drinks and I am a nurse . This was not normal. I left my drink and went for a short swim . I finished my drink and became violently sick and did not remember anything else. PLEASE WATCH OUT when visiting there. Theresa and Brian D. Las Vegas NV.
Stayed 6 nights in Apr 2025

6/10 Okay

Edward W Davis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Everything was ok except staff not very attentive to their customers and the food was way below average
Stayed 6 nights in Apr 2025

6/10 Okay

aimee

Liked: Cleanliness
You are hounded by the points program. Promised discounts for listening to their pitch, conveniently when did not buy in, those prices went up.
Stayed 5 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great service
Stayed 7 nights in Apr 2025

4/10 Poor

Emilio

Travelled with family and small children
Liked: Staff & service
I liked the night shows, and shopping areas around premises. I didn't like the food. It was cold, sometimes undercook and not a lot to choose from. Timeshare representatives were annoying. We had to run in and out of lobby area because they come after us. We had stayed at Royal many times before and didn't have this poor experience.we will not be returning to this hotel again. I should had pay attention to the bad reviews.
Stayed 4 nights in Apr 2025

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t the best at this resort. So we left several times to walk downtown to eat and drink. This was our only complaint.
Stayed 8 nights in Feb 2025

8/10 Good

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well staffed. Staff was friendly but check in a check out staff were not as much. Check in was a bit longer than expected and perks were not really explained or mentioned. I was charged a fee upon checking out as they stated someone had vomited in the room and bed cover and towels were dirty, which was not the case. My daughter accidentally spilled some of the nachos they were eating and being that there were no paper towels they took a small towel to wipe it off the bed, as I was not in the room with them at the time. I had no energy or intention to argue, my daughter also ended up getting food poisoning. Food is also not great. Had a couple of times were there were chunks of ice on the food, selection was not great, buffet had a few more choices but food was never hot, only slightly warm. Dinning at the restaurants was also not great, portions were ridiculously small and small selection. We ordered calamari as an appetizer and got a plate with 3 rings of calamari. Cafe has decent coffee but nothing else. The juices are not natural and have tons of sugar.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stuart

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. This is a great family resort with a nice place to snorkel right at the beach. The food had improved a little since our last visit. The pools with 2 swim up bars are a bonus. Walking around a little difficult with the uneven floors but despite that I’d definitely stay here again.
Stayed 4 nights in Apr 2025

6/10 Okay

donald

Travelled with family
Liked: Staff & service
The staff works hard to please you but the food is average at best and the wait lines to eat get rather long. The sports bar is more like a soccer bar with no atmosphere and no other options to watch any other sports, We wanted to watch an NBA game and had to go offsite. Shout out to Luis in the Bikini Bar and Jorge in the lobby for there hard work and making the stay more enjoyable
Stayed 7 nights in Apr 2025

8/10 Good

Guadalupe, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, nice staff, the only thing I would have like to improved was the food service. And pool lounge area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leticia D, Highlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper clean , great customer service.
Stayed 5 nights in Apr 2025

8/10 Good

ryan

Stayed 8 nights in Apr 2025

8/10 Good

Ruben Quesada, London

Travelled with group
Liked: Cleanliness, staff & service
Very well located hotel and very clean. The breakfast was good but lunch and dinner could be much much better. The rooms on the lower floors are extremely loud, the door have no sound proofing. The beach is super small for the amount of people and you get big cruises every day so if you don’t like looking at big ships this is not your hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025