Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Property amenity
1 bedroom, free minibar, in-room safe, blackout curtains
5 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

Superior Premium Level Room

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Room, Garden View

7.6 out of 10
Good
(13 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room

7.6 out of 10
Good
(172 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • San Francisco Beach - 2 min drive - 1.5 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬2 min drive
  • ‪The Money Bar - ‬12 min drive
  • ‪Beach Club - ‬18 min walk
  • ‪Paradise Beach Club - ‬3 min drive
  • ‪Topaz Restaurant - ‬1 min walk

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1026 reviews
Rating 8 - Good. 294 out of 1026 reviews
Rating 6 - Okay. 172 out of 1026 reviews
Rating 4 - Poor. 67 out of 1026 reviews
Rating 2 - Terrible. 58 out of 1026 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aldo Alberto

Liked: Cleanliness
The bad: Front desk very slow understaffed took almost half an hour to check in after a long day of travel. Rooms need maintenence. Buffets lack air conditioning breakfast in the heat gets old. The good; Entertainment staff, Snorkeling and decent food for an all-inclusive
Stayed 6 nights in Jun 2025

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and helpful. If you are a busy body and like organized activities, they’ve got it. If you like lounging by the beach, it’s the most beautiful private beach I’ve been to on the island. We chose this place because we wanting half all inclusive and the other half diving time and this resort had it. I will say, if you chose the diving package, be sure to contact the dive shop ahead of time to make sure there’s nothing you need to do ahead of time (like doctor’s approval due to age or medical restrictions). They were helpful and the dive guides were great. You could store your gear there too which was a plus. The food was just ok. Buffet was hit or miss. Breakfast was my most favorite food selection. There are also 3 very small restaurants that require reservations to attend to. Booking starts at 9 am but since we dove most days, everything was booked by the time we got back. They wouldn’t let us book more than a day in advanced, however, when we were checking out, I noticed the 2 people in front of us able to book out many days in advanced. I was so confused about this. We ended up getting a taxi to go out to eat for dinner which defeats the purpose of staying at a resort. Plus the beer selection is just Corona. MAYBE a Modelo but not guaranteed. We just stuck to liquor instead. We made the best of our vacation so don’t think we didn’t enjoy our time. We just realized we aren’t resort people.
Stayed 4 nights in Jun 2025

10/10 Excellent

William, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Theodora

Travelled with family
Beautiful resort, however we had two major issues. Noise and smell. From the moment we arrived there was a strong sewage smell that seemed to follow us from the lobby area to our room. We were assigned to the lower floor and when we opened the door we could still smell it. It was worse in the shower and sink area. Secondly, we could hear every footstep, toilet flush, and intimate act from the guests above us. Between the awful smell and noisey neighbors, our room was not very relaxing. We didn't complain because we thought this was just how it is at this resort. It was unbearable particularly at night. We endured this for 5 days. On our last day, while at the beach we overhead another guest complaining to others about the smell in their room. We joined the conversation and found out his family was staying on the other side of the resort yet had the same smell in their rooms. The other guests said they didn't have a smell. The family with the smell couldn't imagine staying in their room another night and requested a room change. If we had known the smell was not everywhere on the property but only in specific areas, we would have requested a room change after night one. I'm sharing this to advise other guests to speak up if they smell that sewage smell in their room. Its not everywhere... it could just be that the front desk assigned you to one of these unfortunate rooms on the property. Don't make our mistake. Say something and request a new room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful family friendly all inclusive resort. Great staff, good food, lots of beverage choices. Lots to do.
Stayed 5 nights in Jun 2025

6/10 Okay

Robert Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is decent for the money. Staff is friendly and the beach and pools are nice. The food is below average and not a lot of variety. No place to get snacks for children or the beach. Extremely hard to get a reservation for restaurants but the hibachi was excellent. Rooms are ok but not luxurious at all. We had 6 rooms and there was hot water issues in 3.
Stayed 4 nights in Jun 2025

6/10 Okay

Nancy

Liked: Cleanliness
Everything was very good except for a few things
Stayed 4 nights in Jun 2025

8/10 Good

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Before you’re shocked by the 3-star rating, let me say—it was hard to give this place anything less than 5. This is a magnificent resort with great staff, but I want to highlight a few things to help them improve and assist future guests. **Pros:** * **The beach:** Absolutely stunning! Crystal-clear water with *no sargassum*—a rare treat in this part of Mexico. Calm, swimmable, and perfect for snorkeling. We saw fish, starfish, and more during our 8-day stay. * **The grounds:** Beautifully maintained with a mix of modern and rustic touches. Groundskeepers do a great job. Both pools and the kids’ area were large, never crowded, and always clean. * **The staff:** Incredibly friendly and welcoming—especially the bar and entertainment teams. **Cons:** * **Operations:** Buffet service needs improvement—plates and cups are often hard to find, and food frequently runs out without quick replenishment. * **Facility hours:** Pool closes at 8, pool bar at 5, and beach access shuts down at night, which is frustrating when the disco goes until 1:30AM. No late-night beach strolls allowed. * **The disco:** Poor soundproofing means music and bass can be heard throughout the resort, making it hard to sleep before 1:30AM. **Would we return?** Absolutely. The pros outweigh the cons, and next time we’ll be better prepared to enjoy it even more.
Stayed 8 nights in Jun 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There is so much to love about Allegro Cozumel. Not fancy but nice. My favorite thing? The beach is perfect. Water crystal clear, no rocks, lots of beautiful fish and exquisite sunsets. Staff is exceptional. Food is good but there could be more options. We have stayed at Allegro many times and do not the new restaurant schedule-only one specialty restaurant open each night and difficult to get a reservation.
Stayed 4 nights in Jun 2025

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach was amazing, the staff was great, and the food was good. I highly recommend!
Stayed 7 nights in Jun 2025

2/10 Terrible

Adrienne

Travelled with family
Disliked: Property conditions & facilities
Starting with rude front desk staff and their rude manager. Messed up air conditioning with lots of noise coming from it. 3-4 hours of no electricity in the morning. The walls are so thing you can hear everyone from all the other rooms in the building. Worst place I have stayed at in Cozumel.
Stayed 7 nights in Jun 2025

2/10 Terrible

eloy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not a 8.0 rating like you have on your website. It’s a motel 6. Roaches, mold and ants everywhere. The food is the same thing every day and to make a reservation for the dinners you need to do it 3 days in advance and it’s only for 2 persons and we had 3. We left on Wednesday and checked into another hotel for the rest of our stay. Please update their rating to a 4-5
Stayed 5 nights in Jun 2025

10/10 Excellent

Lana

Travelled with family
Liked: Amenities, property conditions & facilities
I loved how the hotel was spread out, smaller buildings for rooms with 8 rooms per building 4 on the top and 4 on the bottom. The food was pretty good, fresh. The grounds were kept clean, the ocean was spectacular. Lots of iguanas and birds around the property which had its charm. The cab ride to town for shopping is 300 pesos or 25 US per way, that got a bit expensive, that and all the taxes in Cozumel for this or that excursion. However it was a beautiful and safe with decent night shows and day games. Would recommend to families, people looking for quite area as it is about 25 mins out of town.
Stayed 7 nights in Jun 2025

8/10 Good

Stephen Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Best Beach on Cozumel!!!!
Stayed 7 nights in Jun 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and beach was beautiful. Staff was very friendly and mostly accommodating. I think there were times when the front desk was understaffed and those working were a bit overwhelmed. We totally enjoyed our stay and would come back.
Stayed 6 nights in Jun 2025

8/10 Good

Andrew Patrickcaleb

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beach & pool were very nice. Had opportunity to learn to operate and sail catamaran which turned out very enjoyable. Chef prepared the Mahi-mahi we caught deep sea fishing- nothing like it, fantastic. Buffet restaurant needs to be air-conditioned or better ventilation, almost to hot to eat, heard other guest saying their kids were not eating because to hot. Only one specialty restaurant per night with very specific requirements for booking!
Stayed 7 nights in Jun 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The resort was reasonable for the price. The offer 5 restaurants but this is NOT true. You have one restaurant at night that is always open. You can only go to the other three restaurants by booking it. They only let you go to one every three nights you book. It’s very misleading. The food was excellent. The 5th restaurant is only open during the day. It’s the pool bar and restaurant. It closes at 5:00. Rooms were very small. The shower had lots of mold but I’m sure it’s because it’s old and the humidity. The air was never really cold but it was comfortable. We stayed for two weeks. We would go back there but only for a week at a time. Very relaxing atmosphere.
Stayed 13 nights in Jun 2025

6/10 Okay

Wanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The shows and the entertainment staff were wonderful. The food was barely mediocre. The temperature of the food was either not too hot or not too cold.
Stayed 7 nights in Jun 2025

8/10 Good

Darlyn Adolfo Castro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was spread out and not over crowded. It did not feel like a hotel but more like having a town-home feel. Staff was nice and helpful. We enjoyed the night entertainment. The game room could be significantly improved, but dining options changed everyday and was good.
Stayed 4 nights in May 2025

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

James Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Allegro was genuinely one of the most amazing experiences of our lives; the resort staff are so friendly and accommodating, the food is pretty decent (the tacos are amazing!!!) and the drinks are great! The pools are super nice and the rooms were pretty great too :) Arbey and Diego though were the best, super entertaining people and some of the kindest we met there! The late night shows are absolutely worth seeing, especially the Acrobatics show and Latin night! Carlos, our server most nights, made us a special going away dessert table side to celebrate our last night of our honeymoon and it was so heart warming (and delicious) If you’re looking for a good snorkelling experience outside the resort Chankanaab park is literally only 10 minutes away and the best snorkelling I’ve ever done (even got to see a sea turtle!), and the ATV ride excursion you book through the resort is worth every penny and more in our opinion. I highly recommend renting a car from the resort and exploring town for at least one day as well, if you’re a little deeper in town the souvenirs are nice and well priced. ALSO; watch the sunset on the beach at the resort if you can. It is actually magical
Chankanaab beach
ATV tour
Hibachi night
Sunset at Allegro
Stayed 8 nights in Jun 2025

10/10 Excellent

Jerry Owen

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. Our room was always very cool, clean, and fully stocked. All the workers on the property were friendly and inviting. The ocean was perfect with plenty of open spots to lounge at the beach or pool. The office set us up with excursions that picked us right at their private pier or on the property! Snorkeling from the property was awesome! Saw tiny to very large fish and some string rays! Felt very safe among the sea life and my kids loved playing in the calm waters! Sunsets were amazing! This spot is kid friendly with adult activities, meeting anyone’s definition of a relaxing time! Loved our stay!
Stayed 6 nights in Jun 2025

10/10 Excellent

Irma, Katy

Stayed 3 nights in Jun 2025

10/10 Excellent

Curt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach! The only thing missing was room service!
Stayed 5 nights in May 2025