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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
1 bedroom, free minibar, in-room safe, blackout curtains
5 bars/lounges, swim-up bar, poolside bar, beach bar
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Spa

Explore the area

View map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪14 min walk‬
  • Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Premium Level Room

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Premium Level Room

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Family Room, Garden View

7.6 out of 10
Good
(13 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(164 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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Private beach, sun-loungers, beach towels, beach massages

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, 1,009 reviews
Occidental Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 8 min walk - 0.7 km
  • Paradise Beach - 14 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 19 min walk - 1.7 km
  • San Francisco Beach - 2 min drive - 1.5 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪Occidental Grand Beach - ‬17 min walk
  • World Café

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 173 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 60 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Disliked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is in need of a remodel! Safe did not work, refrigerator did not work and one night when it rained it leaked in our room on the bed. They did nothing about this.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
We absolutely hated the food. We had to go into town three different times to eat.
Stayed 5 nights in May 2025

2/10 Terrible

Savannah Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Even worse, nothing was happening in the evenings. Everything on the property shuts down by 8 PM, except for one bar at the back by the beach that stays open until 10. After 8, there’s no music, entertainment, or anything to do, which made the nights feel dead and boring. What made it all harder to deal with was how unfriendly the staff were. They rarely checked on us at meals, we had to go find someone just to get drinks, and they still expected tips despite the lack of service. This wasn’t even during a busy time. Some of my family had visited Allegro Cozumel before COVID and had good experiences, but this time it was a huge letdown. The resort has gone way downhill, and I wouldn’t recommend it to anyone.
Stayed 5 nights in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Stayed 7 nights in May 2025

10/10 Excellent

Brennan

Stayed 7 nights in May 2025

10/10 Excellent

Brandon Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
<3
Stayed 7 nights in Apr 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very attentive staff. Right on the beach, with excellent facilities. Highly recommend.
Stayed 7 nights in Apr 2025

8/10 Good

Renate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Staff was all very nice and helpfull. I do think they need to move the theater away from the rooms though. Also change up the lunch menu.
Stayed 7 nights in Apr 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Allegro multiple times now. Great experience. Highly recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Daynen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time with good food, drinks and a view you can’t beat. The oriental restaurant was by far our favourite and the little c
Stayed 9 nights in Apr 2025

8/10 Good

Laura Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and beautiful. Loved that it was quiet and the staff was extremely nice! The only downfall was that to get checked in was terrible waste of time, only one person working. Long wait just to find out the room was not ready. Then to return and have to wait yet another hour just to finally get checked in with once again only one person checking in guests. But over all great property
Stayed 5 nights in Apr 2025

10/10 Excellent

Courtney Karen

Travelled with group
Liked: Cleanliness, amenities
Very beautiful views and great kind staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mother & I came for 7 days. Loved that is was only 2 stories, like bungalows. Such as beautiful grounds, kept up green, flowers. Loved to be able to walk the grounds nice and open and big. Beach access was amazing, and could also venture off the resort along the beach an walk. Onsite Snorkeling from the Dive Shop with Alberto's was amazing!!!! Room service cleaning was terrific! Front desk was helpful, food was good lots to choose from! I definitely want to come back! This was my 2nd time in Cozumel . . . October then back this April! So much to do and see! I would like to give a shout out to some amazing staff that made our trip extra special - Omar, Luis, Cristian, Alfredo, Santa:Rosa, Martha you all were so amazing, fun, smiling! Thank you so much There is only one thing I would suggest otherwise perfect vacation - beach access when tide brings in seaweed on shore would be great if you would be able to rake the sand, and bag up or pile up and clear at least 10-20 ft. Thanks so much I will be back!
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at this resort. We love the beach the most, along with friendly staff and a comfy room.
Stayed 7 nights in Apr 2025

8/10 Good

Robert Lee Tyson

Stayed 7 nights in Apr 2025

4/10 Poor

Nikki

Disliked: Staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place would go again
Stayed 7 nights in Apr 2025

10/10 Excellent

Todd Michael

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Vincent

Stayed 7 nights in Apr 2025

4/10 Poor

Mildred

Disliked: Cleanliness, staff & service, property conditions & facilities
I did enjoy the oriental restaurant. The staff and chef were great. I enjoyed Entertainment hist Angel. He made karaoke a blast. What I did not like was our room became flooded with sewer and toilet water (we were asleep and it was approximately730am). The front desk staff told me to wait 2 hours to get reassigned another room. This was not a priority. And the animals were in the dining area when the food was out. I would not stay there again
Stayed 3 nights in Apr 2025

10/10 Excellent

Jovin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing property, you get what you paid for, buffet food could be improved but the restaurants on the resort were good
Stayed 7 nights in Feb 2025

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience. Overpriced, terrible food, poor amenities, dirty. Poor entertainment. Would not go back.
Stayed 5 nights in Mar 2025