Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

Photo gallery for Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Lobby
Outdoor pool
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping

Explore the area

View map
28099 I 45 N, The Woodlands, TX, 77380
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Woodlands Mall
    ‪12 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

The Woodlands

With a stay at Heritage Inn & Suites The Woodlands, Trademark by Wyndham in The Woodlands, you'll be a 3-minute drive from Cynthia Woods Mitchell Pavilion and 8 minutes from ExxonMobil Campus. .This hotel is 0.5 mi (0.9 km) from Memorial Hermann and 0.6 mi (1 km) from Woodlands Mall.

What's nearby

  • Memorial Hermann - 3 min walk - 0.3 km
  • Woodlands Mall - 12 min walk - 1.0 km
  • Market Street - 20 min walk - 1.7 km
  • Hughes Landing - 2 min drive - 2.3 km
  • Cynthia Woods Mitchell Pavilion - 2 min drive - 2.6 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Yard House - ‬13 min walk
  • ‪Nordstrom Ebar Artisan Coffee - ‬13 min walk
  • ‪Pretzelmaker/Pretzeltime - ‬2 min drive
  • ‪Starbucks - ‬10 min walk

About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Hotel with free breakfast, near Cynthia Woods Mitchell Pavilion
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1014 out of 1540 reviews
Rating 8 - Good. 311 out of 1540 reviews
Rating 6 - Okay. 119 out of 1540 reviews
Rating 4 - Poor. 53 out of 1540 reviews
Rating 2 - Terrible. 43 out of 1540 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Stayed 1 night in Jun 2025

8/10 Good

Latisha

Stayed 3 nights in Jun 2025

4/10 Poor

Shaina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty room - Mold smell

Room smelled like mold when we first checked in - I asked to change rooms, and the second room had less of a mold smell. The room had been cleaned but not well. There were cheerios and a toy car under the ottoman, a cheerio in the toilet, a used toothpick on the floor, and the walls and doors had smudges of gunk on them. While the staff was friendly, when I asked for a refund they refused, and also never answered the phone when hotels.com called to request on my behalf.
Stayed 2 nights in Jun 2025

10/10 Excellent

DELBERT

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and well maintained
Stayed 1 night in Jun 2025

6/10 Okay

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, the room had some sticky spots on the carpet and the bathtub didn’t drain properly. The breakfast was not good.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room noises from the rooms near us was relatively quiet. (We opted for a different hotel from last time we were in the woodlands due to the slamming doors from housekeeping and fellow hotellers being so loud we couldn't sleep in) The pool is half shaded and half exposed making it ideal to not get too burnt. The breakfast was decent. The few staff we came into contact with were friendly. We will be staying again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 4 nights in Jun 2025

10/10 Excellent

Zilvinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Stayed 1 night in May 2025

10/10 Excellent

Neema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely customer service
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Stevie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It wqs not up to my standards.
Stayed 1 night in Jun 2025

2/10 Terrible

Mariana

Stayed 2 nights in May 2025

4/10 Poor

Mariana E

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Normally a simple, great place to stay with basic breakfast. Have stayed here two other times. This time, there were massive issues with cleanliness. Very unfortunate, but will not be staying here again.
Stayed 1 night in Jun 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and rude staff. I will never stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and rooms were clean
Stayed 1 night in Jun 2025

8/10 Good

A-Yemisi

Liked: Cleanliness
Good hotel for a decent bed while passing through town. Breakfast was tasty.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Amenities
Very peaceful
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025