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Novotel Köln City

4.0 star property

Photo gallery for Novotel Köln City

Sauna
Sports facility
Breakfast, lunch and dinner served
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

Map
Bayenstr. 51, Cologne, NW, 50678
  • Chocolate Museum
    ‪7 min walk‬
  • Cologne Cathedral
    ‪20 min walk‬
  • LANXESS Arena
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(74 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

art'otel Cologne powered by Radisson Hotels

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1003)
The price is AU$234
for 1 room
includes taxes & fees
7 July - 8 July
art'otel Cologne powered by Radisson Hotels

About the area

Cologne

With a stay at Novotel Köln City, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Chocolate Museum. .This family-friendly hotel is 14.8 mi (23.9 km) from Phantasialand and 1.4 mi (2.3 km) from Musical Dome.

What's nearby

  • Chocolate Museum - 7 min walk - 0.7 km
  • Old Market - 16 min walk - 1.4 km
  • Cologne Cathedral - 20 min walk - 1.7 km
  • Musical Dome - 3 min drive - 2.3 km
  • LANXESS Arena - 4 min drive - 2.7 km

Getting around

  • Cologne Süd Station - 4 min drive
  • Severinstrasse U-Bahn - 8 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Löwen Kaffee - ‬7 min walk
  • ‪Bürgerhaus Stollwerck - ‬3 min walk
  • ‪Hayati - ‬7 min walk
  • ‪Fisch Hembsch - ‬7 min walk
  • ‪Haus Müller - ‬5 min walk

About this property

Novotel Köln City

Family-friendly hotel with a fitness center and a sauna
Novotel Köln City offers 222 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 222 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Novo2, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1007 reviews
Rating 8 - Good. 394 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Björn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Good Experience.
Stayed 8 nights in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Nice hotel, 10 min walk from Chocolate Museum and square. Room was very clean but way too hot and the air on was really noisy and not very good. Bed lovely and comfy, bathroom spacious with gorgeous Rituals products. Very friendly reception staff. Breakfast looked good with lots on offer but the hot food was cold… (7.30am Sunday morning). If I was to return to Cologne, I’d choose another hotel due to the aircon/heat in room.
Stayed 1 night in Mar 2025

6/10 Okay

Klaus-Dieter

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Stayed 1 night in Mar 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Heather, Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown, good dining options, clean and quiet
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Heinz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel in a good location

I was very happy with my stay in this hotel. I would happily stay here again. The only small complaint I would have is that the bed was quite soft.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ilana, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with terrific staff, a lovely restaurant, and great accommodations for young kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay the staff were very helpful and positive. We requested a late check out and they were positive however we left early on the last day. Wish there was room service at the hotel. It’s not exactly in the shopping areas but nice river front and shopping is a short uber drive away. Enjoyed our stay.
Stayed 2 nights in Jan 2025

8/10 Good

Aldin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia Lilian Abrajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice beds and excelente breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Phillipa

Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y limpio

El hotel esta cerca del museo del chocolate (10 min caminando) puedes llegar caminando al altstadt, a la zona de tiendas, etc. Tienen una bocina en el baño con la que escuchas la TV a volumen alto que no se puede regular. La habitación es pequeña para una familia de 4 pero suficiente para llegar a dormir. En el check in le regalaron un peluche a mis hijos, muy buen detalle.
Stayed 3 nights in Dec 2024

8/10 Good

Ho Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Dec 2024

8/10 Good

billy

Stayed 3 nights in Aug 2024

10/10 Excellent

Cecilia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very close to Harbor Christmas market and Chocolate Museum.
Stayed 1 night in Dec 2024

8/10 Good

Dene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot fault our stay. Room was clean and of a good size. The staff were all helpful and it was a short walk to the main attractions. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel overall. Service at front desk and bar were a bit slow at times, although very friendly Breakfast buffet is only a decent value if bringing children that eat free. Very overpriced otherwise for the selection offered.
Stayed 3 nights in Dec 2024