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Excellent hotel, exceeded my expectations. Super comfy bed and quiet room.

Great!

We really enjoyed our stay in Rome and the Cross Hotel was the perfect place for us. The staff was super helpful with suggestions about getting around Rome, things to see and accessing the hotel amenities, when needed. Proximity to the Manzoni metro was the best way to get around Rome. The room was modern and clean (with its own bathroom, of course). The breakfast offered a good selection of pastry, protein, fruit, etc. A special shout out to Alessandro, Roberto, Augustina (I think that was her name, I'm sorry if I got it wrong), as well as the gentlemen (no name tag that I can remember) who was very helpful with us and we saw help a couple even as he was going off duty. Excellent staff!

Breakfast was nothing to write home about. Not worth the extra $. Although it has a shuttle that goes 24 hrs.,it is the only shuttle that takes guests to locations. Only seats 6. Did not show up to pick me up at the airport (reason I chose hotel) even though I called and texted 24 hrs ahead. Was told to find a taxi bc they couldn’t come for me. Last, it was so HOT and it was only MAY. Amenities like SPA, cold hot tub, no explanation of amenities, etc.

This property was very nice and modern. I stayed solo at this location and had a good time. This property it also very close to the bus stops and train station. This property however is in a very local area. I wouldn’t recommend staying here if you wanted to walk to tourist spots.

Our stay was very nice. Breakfast cost 7 euro per person per day and was really worth it. The room was clean and cozy. The staff were very friendly and helpful. It is a little far from public transit and the closest bus stop is pretty unreliable so be prepared to walk. The doors aren’t the most soundproof so it can be hard to sleep if you are a light sleeper. Over all great experience just had some things you may want to consider that’s different to tell from the listing.