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The staff is great, location is very strategic and they hotel also offer a tour to museums for you to understand about the indonesian history or traditional food.

Nice local hotel

Excellent customer service. Friendly and professional staff.

The staff are very friendly and helpful. The location is convenient for shopping and dining, sightseeing, and taking the public transportation. The breakfasts have really good selection of local specialties. Improvements are needed in the detailed cleaning and also the maintenance of the room facilities.

Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service.

The breakfast buffet is superb with a wide range of cuisines. I especially like the juice bar as it offers nutritional and freshly made juice, such as ginger and mixed veggies ones. The staff here is very polite and friendly. They always welcome us with a warm smile. Those who work near the pool are also nice. Swimming here is amazing, as you will feel like you are in a forest. For city dwellers like me, I’d suggest staying in this hotel as it’s not as cosmopolitan and busy. The trees give me a sense of comfort and calm my mood. If there were more restaurants nearby, that would be perfect. I’d have to order room service for two nights.