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Grand Hyatt Jakarta

5.0 star property

Photo gallery for Grand Hyatt Jakarta

Lobby
Outdoor pool, pool loungers
Exterior
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Place, Plaza Indonesia
    ‪1 min walk‬
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪34 min drive‬

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The price is AU$227
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Hotel Indonesia Kempinski Jakarta

About the area

Jakarta

With a stay at Grand Hyatt Jakarta, you'll be centrally located in Jakarta, steps from Bundaran HI and Plaza Indonesia. .This luxury hotel is 0.3 mi (0.5 km) from Grand Indonesia and 0.6 mi (0.9 km) from Thamrin City Shopping Mall.

What's nearby

  • Plaza Indonesia - 1 min walk - 0.0 km
  • Bundaran HI - 2 min walk - 0.2 km
  • Grand Indonesia - 2 min walk - 0.2 km
  • Thamrin City Shopping Mall - 8 min walk - 0.7 km
  • Sarinah Mall - 9 min walk - 0.8 km

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Socialite Thamrin - ‬1 min walk
  • ‪Grand Café - ‬1 min walk
  • ‪Makaron - ‬1 min walk
  • ‪Sana Sini - ‬2 min walk
  • ‪Gion The Sushi Bar - ‬2 min walk

About this property

Grand Hyatt Jakarta

Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 424 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Grand Cafe, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jakarta? This hotel has 7556 square feet (702 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Grand Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Fountain Lounge - This café serves light fare only. Open daily.
Sumire - This restaurant serves lunch and dinner. Open daily.
Poolside restaurant - This poolside restaurant serves dinner only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 31.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 325 out of 470 reviews
Rating 8 - Good. 100 out of 470 reviews
Rating 6 - Okay. 29 out of 470 reviews
Rating 4 - Poor. 7 out of 470 reviews
Rating 2 - Terrible. 9 out of 470 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nurul Syafikah

Stayed 3 nights in Dec 2025

8/10 Good

hermelia

Stayed 1 night in Dec 2025

10/10 Excellent

Medardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 4 nights in Nov 2025

6/10 Okay

Apoorv

Stayed 3 nights in Dec 2025

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The club lounge was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym is FABULOUS
Stayed 5 nights in Sep 2025

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Memorable stay

Excellent hospitality, convenience to shopping mall and restaurants. Excellent facilities.
Great view from hotel room
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and Convenient

The room was clean and very comfortable and makes it a home away from home. Breakfast was pretty decent as well. I would have wish the check-in staff (whom I wish not to mention) could display more enthusiasm as a front-office staff with more courteous and politeness in his welcome. The room was booked under my profile for a staff of mine, but the attitude was slightly comes off as impolite the way he put certain remarks or wordings. Overall experience has been very pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita, Scottsdale

Stayed 2 nights in Aug 2025

10/10 Excellent

Warwick

Stayed 3 nights in Jul 2025

6/10 Okay

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is outdated
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

y

Liked: Property conditions & facilities
Disliked: Staff & service
poor amenity room cleaning different global grand hyatt
Stayed 2 nights in May 2025

10/10 Excellent

Young Yong

Stayed 1 night in May 2025

10/10 Excellent

Karl

Stayed 1 night in Apr 2025

10/10 Excellent

MIKAEL, Nashua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service.
Stayed 1 night in Apr 2025

10/10 Excellent

eric

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Giorgio, lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!
Stayed 2 nights in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

muhamad faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitude
Stayed 4 nights in Feb 2025

10/10 Excellent

Chikako

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tati, Hanavor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing
Stayed 1 night in Jan 2025