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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property

Photo gallery for The Ritz-Carlton Jakarta, Mega Kuningan

Outdoor pool, open 6:00 AM to 9 PM, free pool cabanas, pool umbrellas
Grand Villa, 1 Bedroom, Non Smoking | Private pool
Exterior
Lobby
Grand Villa, 1 Bedroom, Non Smoking | Private pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950
  • Kota Kasablanka Mall
    ‪2 min drive‬
  • Gelora Bung Karno Stadium
    ‪5 min drive‬
  • Grand Indonesia
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Grand Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(8 reviews)
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 Bedroom, Non Smoking

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

  • 400 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, Multiple Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Grand Room, Multiple Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Grand Room, Multiple Beds, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast, lunch and dinner served

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (360)
The price is AU$336
for 1 room
includes taxes & fees
5 July - 6 July
Four Seasons Hotel Jakarta

About the area

Jakarta

With a stay at The Ritz-Carlton Jakarta, Mega Kuningan in Jakarta (Kuningan), you'll be within a 5-minute drive of Lotte Shopping Avenue and Setiabudi One. .This family-friendly hotel is 2.2 mi (3.5 km) from Kota Kasablanka Mall and 2.6 mi (4.2 km) from Pacific Place.

What's nearby

  • Kuningan City Mall - 6 min walk - 0.6 km
  • Kota Kasablanka Mall - 2 min drive - 1.8 km
  • Balai Sidang Jakarta Convention Center - 3 min drive - 3.5 km
  • Gelora Bung Karno Stadium - 5 min drive - 4.6 km
  • Grand Indonesia - 5 min drive - 5.0 km

Getting around

  • Bendungan Hilir Station - 2 min drive
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Club Lounge - ‬2 min walk
  • ‪The Executive Lounge - ‬3 min walk
  • ‪Asia Restaurant - ‬1 min walk
  • ‪Sailendra - ‬3 min walk
  • ‪J.Sparrow's Bar & Grill - ‬4 min walk

About this property

The Ritz-Carlton Jakarta, Mega Kuningan

Luxury hotel with 2 restaurants and a full-service spa
The Ritz-Carlton Jakarta, Mega Kuningan offers 318 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 19 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 318 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Asia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Asia Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Lobo & Juno - This restaurant specializes in Modern European cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Ozone - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 157,300 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton
Mega Kuningan Ritz-Carlton
Ritz-Carlton Jakarta Kuningan
Ritz-Carlton Jakarta Mega Kuningan
Ritz-Carlton Kuningan
Ritz-Carlton Kuningan Jakarta
Ritz-Carlton Mega Kuningan
Ritz-Carlton Mega Kuningan Hotel
Ritz-Carlton Mega Kuningan Hotel Jakarta
Ritz-Carlton Mega Kuningan Jakarta
Ritz-Carlton Jakarta Mega Kuningan Hotel
Jakarta Ritz Carlton
Ritz-Carlton Jakarta Hotel Jakarta
Ritz Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel
The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

The Ritz-Carlton Jakarta, Mega Kuningan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 556 reviews
Rating 8 - Good. 111 out of 556 reviews
Rating 6 - Okay. 29 out of 556 reviews
Rating 4 - Poor. 14 out of 556 reviews
Rating 2 - Terrible. 13 out of 556 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Vykundh

Liked: Staff & service, property conditions & facilities
Good property. Staffs were courteous and helpful. Overall it was a pleasant stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Yin How

Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful but most of all, the staff is absolutely wonderful. Melanie made our check in welcoming and walked us to our room which impressed me. All the employees made us feel welcome and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Boris

Stayed 5 nights in Jan 2025

10/10 Excellent

Daklala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anuj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to Stay

Amazing staff
Stayed 1 night in Sep 2024

10/10 Excellent

INGGRID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

aibek

Stayed 1 night in Jul 2024

2/10 Terrible

Nining

Stayed 2 nights in Jul 2024

10/10 Excellent

Henty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place with great hospitality
Stayed 2 nights in Jun 2024

2/10 Terrible

ALI

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated hotel

Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Stayed 1 night in Jun 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

meir

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024

10/10 Excellent

Muhammad Awalludin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

ALBA C.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024

8/10 Good

Ler Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Stayed 1 night in Feb 2024

6/10 Okay

Wan Yee

Liked: Cleanliness
Disliked: Staff & service

Disappointing experience

We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Stayed 2 nights in Dec 2023

10/10 Excellent

suki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome……
Stayed 2 nights in Dec 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Naresh

Stayed 3 nights in Nov 2023