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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Family Studio, 1 King Bed, Non Smoking, Kitchenette
Exterior
Free daily on-the-go breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(56 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Independence

When you stay at Extended Stay America Premier Suites - Cleveland - Independence in Independence, you'll be in the business district, within a 15-minute drive of Cuyahoga Valley National Park and Progressive Field. .This hotel is 10.2 mi (16.4 km) from Cleveland Clinic and 9.9 mi (16 km) from Rock and Roll Hall of Fame.

What's nearby

  • Cleveland Clinic Family Health Center - 6 min walk - 0.6 km
  • Topgolf - 2 min drive - 1.1 km
  • Huntington Bank Field - 14 min drive - 15.8 km
  • Rock and Roll Hall of Fame - 15 min drive - 16.1 km
  • Cleveland Clinic - 15 min drive - 16.5 km

Getting around

  • East 34th-Campus Station - 11 min drive
  • Cleveland Station - 15 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪Winking Lizard Tavern - ‬18 min walk
  • ‪Denny's - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Slyman's Tavern - ‬3 min drive

About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and a 24-hour fitness center
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 667 out of 1809 reviews
Rating 8 - Good. 409 out of 1809 reviews
Rating 6 - Okay. 280 out of 1809 reviews
Rating 4 - Poor. 215 out of 1809 reviews
Rating 2 - Terrible. 238 out of 1809 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JANNIE

Business traveller, Travelled with partner
Liked: Amenities
Our room was clean and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged extra after already paid. Room seem uncompleted of cleaning. Asked for a coffee maker but never got one.
Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking close to Dr.
Stayed 1 night in Aug 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and very clean.

Hotel is really nice. Staff was super friendly. A few things in the room could use some updating but overall, very pleased. Would definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Steven

Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Disliked: Staff & service

Never will stay here

My booking was cancelled about an hour before check in via an iCloud text message. I called the number which took me to corporate to someone who barely spoke English. And they confirmed they cancelled my booking. Terrible customer service.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 5 nights in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Amenities
The website said it provides a complimentary breakfast. They did not have any food in the morning my entire stay. They blamed it on the truck not arriving for 6 days. 🙄
Stayed 5 nights in Sep 2025

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No continental breakfast available and the one coffee pot did not work. Uncomfortable bed and flat pillows. The most uncomfortable night of very little sleep.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting!

Upon arrival, the smell of recreation was noticeable outside. The smell was 10x stronger inside. As we were checking in, the number of people that walked by that were either extremely impaired or wearing half of their clothing was alarming. The room smelled, sticky floors and I lightly slept fully clothed!
Stayed 1 night in Sep 2025

6/10 Okay

Debbie

Stayed 1 night in Aug 2025

4/10 Poor

Tina

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

The first room had ants in yhe bathroom. The second room looked like it was not swept but there were no ants. They provided towels at the front desk when asked.
Stayed 4 nights in Aug 2025

6/10 Okay

Skyler

Liked: Cleanliness, room comfort
Disliked: Staff & service
We got a room with a pull out couch for a second bed for our kids and they didn’t have extra blankets, pillows, sheets or anything available for the bed. So our kids had to sleep in the bed with us. 4 people in a bed when you pay for the pull out couch is insane. There was also a wall in the bathroom that the paint was chipping on, not a huge deal just something we noticed.
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Could be cleaner.

Grounds were filthy littered with cigarette butts and trash. No one cleaned outside the 4 days we were there. Room was dusty. . Asked for a coffee maker. Was given one covered wirh dust and it was dirty. Not enough tp or towels for 2. We had to ask for them. No remote in the room. We had to ask for it. Staff..... 5 star friendliness. Parking..... 5 stars Broken desk lamp
Stayed 3 nights in Aug 2025

2/10 Terrible

Brandi

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Screwup from Hotels.com

You should know that this stay never happened right? I was almost at my hotel after a 7 hour drive and I received a text from the hotel stating that my confirmed booking was cancelled. They blamed hotels.com for not booking it properly because of overbooking. The weekend in Cleveland was horrendous because I had to stay at the Ramada hotel in the same area due to no hotel having the correct number of beds that I needed. So instead of staying in a nice hotel and room at the Extended Stay America, I had to stay at a hotel that was reminiscent of a jail. It smelled of musty carpets and marijuana. Hotels.com needs to rectify this issue and make this up to me being a loyal member for years. Hope you could step up and fix this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit loud during the day while us night shifters were trying to sleep but otherwise our stay was good
Stayed 3 nights in Aug 2025

6/10 Okay

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service
It was what I expected. There were no undesirable surprises.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Sally

Travelled with family
Liked: Staff & service
The carpet in the hallways were dirty/stained and there was a not so good odor on the 5th floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Stayed 1 night in Aug 2025