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Koener Hotel & Spa

4.0 star property

Photo gallery for Koener Hotel & Spa

Front of property
32-inch TV with cable channels, fireplace
Exterior
Indoor pool, pool loungers
32-inch TV with cable channels, fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Spa

Explore the area

View map
14 Grand-rue, Clervaux, 9701
  • Toy Museum
    ‪1 min walk‬
  • Clervaux Castle
    ‪3 min walk‬
  • Saint-Maurice Abbey
    ‪12 min walk‬
  • Luxembourg (LUX-Findel)
    ‪56 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Historic Suite, 1 Bedroom, Non Smoking, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Historic Suite, 1 Bedroom, Non Smoking, Bathtub

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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The price is AU$249
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About the area

Clervaux

With a stay at Koener Hotel & Spa in Clervaux, you'll be just steps from Toy Museum and The Family of Man Museum. .This spa hotel is 0.1 mi (0.2 km) from Clervaux Castle and 2.5 mi (4.1 km) from Clervaux Golf Club.

What's nearby

  • Toy Museum - 1 min walk - 0.0 km
  • The Family of Man Museum - 1 min walk - 0.2 km
  • Clervaux Castle - 3 min walk - 0.3 km
  • Saint-Maurice Abbey - 12 min walk - 1.0 km
  • Clervaux Golf Club - 3 min drive - 2.7 km

Getting around

  • Clervaux Station - 14 min walk
  • Findel International Airport (LUX) - 56 min drive

Restaurants

  • Hotel Koener
  • Burger King
  • ‪Cornelyshaff - ‬10 min drive
  • Château d'Urspelt
  • Taverne Snack Time

About this property

Koener Hotel & Spa

Hotel in Clervaux with a full-service spa and a fitness center
Koener Hotel & Spa offers 90 accommodations with fireplaces and safes. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 90 individually decorated guestrooms, featuring fireplaces. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
You can enjoy a meal at the restaurant serving the guests of Koener Hotel & Spa, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Koener Hotel & Spa has a restaurant on site.

Languages

Dutch, English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Secured, covered parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Phone accessibility kit
  • Visual fire alarm

More

  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 20 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Koener
Hotel Koener Clervaux
Koener Clervaux
Koener Hotel
Koener Hotel Clervaux
Koener
Hotel Koener
Koener Hotel Spa
Koener Hotel & Spa Hotel
Koener Hotel & Spa Clervaux
Koener Hotel & Spa Hotel Clervaux

Koener Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 230 reviews
Rating 8 - Good. 67 out of 230 reviews
Rating 6 - Okay. 29 out of 230 reviews
Rating 4 - Poor. 11 out of 230 reviews
Rating 2 - Terrible. 1 out of 230 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

ROBERT, whitehouse station

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was horrible. AFTER pulling into the parking garage entrance, there's a closed gate and a sign saying"check in first". After calling the front desk, we were grudgingly let into the garage "for just a couple minutes". That seemed rude -- not nearly enough time for us to unload and bring our luggage to the front desk. The hotel is at the end of a pedestrian street, so there's nowhere else to unload. At the front desk we find that "parking available" is a big MAYBE. You're supposed (try to) to reserve parking when you reserve a room. But there's only a couple dozen spaces in the garage, not nearly enough for all the guests. Front desk clerk rattled off the locations of 3 nearby parking lots but did not have maps. Turns out our room was in a separate building, reached by going outside, turning left, door on the left a ways down, before the statue. Glad it didn't rain while we were here. The location was fine for what we planned on doing, neighborhood and restaurants were good,
Stayed 3 nights in May 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Average

Very expensive for a tired looking hotel. When you include extra charges for breakfast for a family of 3 it is rather costly. On a postive note the staff were very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon, Chalfont St Giles

Travelled with family
Liked: Amenities
Lovely hotel, brilliant pool and spa facilities Just be careful in the sauna if you blush easily!! Beautiful surroundings
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

James

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Don, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is clean, comfortable and well maintained. The location is very good for visiting Clairvaux. The staff seemed friendly and tried to provide a good service. The restaurant food was good and the wait staff, although trying and working hard seemed a little confused - I think there were some internal misunderstandings about the hotel procedures among the staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sherry, Black Diamond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were small but comfortable. There is no air conditioning but a large fan in the room dealt with the heat. The area is quite nice with excellent dining options. We had a little trouble finding it but once we called it was easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

A great place to relaxed

We love this property. All staff are great. Quiet and restful.
Stayed 4 nights in May 2023

10/10 Excellent

Krunoslav

Stayed 2 nights in Nov 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in the center of the delightful village of Clervaux.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gudjon Helgi

Stayed 1 night in Aug 2022

10/10 Excellent

Obiely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am frequently staying at this property during my business visit in Luxembourg for almost 20 years.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fabulous location
Stayed 2 nights in Jul 2022

8/10 Good

Majkenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but slow service

A lovely well looked after hotel (seems to be part of the other town centre hotel) great room, apart from a dodgy window blind & noisy joists from the room above. There did seem to be a shortage of bar / restaurant staff - fabulous food (dinner for 1 was almost the same price as the room) & painfully slow.
Stayed 1 night in Apr 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was great. Very accommodating. We stayed two nights in order to see Bastogne which was only about 25 min away. If we go back to the area to visit we'll be sure to stay at Hotel Koener!
Stayed 2 nights in Nov 2021

8/10 Good

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Three properties are merging into one. The layout is confusing. We were never sure which hotel we were staying in or where to go to check out. That being said, it is a lovely property in a great location with fine restaurants within steps of the hotel. Laura, the manager for most of our stay worked very hard to help us through the property confusion. Her level of dedication and professionalism was quite impressive and made our stay very pleasant.
Stayed 3 nights in Aug 2021