6/10 Okay
Ellena
3 July 2025
We booked and paid to stay at the Rolling Surf Resort but when we checked in we’re informed we were staying at their sister site, the Meridian. Whilst the room was good and still had three bedrooms and a nice view it was not what we booked. They had emailed us in the week prior but I didn’t really take any notice because I just thought it was a confirmation email. This should definitely have been a phone call!!! The room was lovely (albeit dirty in some parts - windows even had a ‘clean me’ message written in the dirt and some of the blinds had mould on them). The pool was definitely not the same as the Rolling Surf and the property was not ocean front. For the price, it was still a really good room, it’s just not what I booked and I found that quite deceitful. With four children, we don’t often get away and look forward to the luxury of a beach holiday so this put a bit of a dampener on our time.
Ellena
Stayed 5 nights in Jun 2025