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RiverRock Inn & Conference Centre

2.5 star property

Photo gallery for RiverRock Inn & Conference Centre

Bar (on property)
Luxury Suite
Front of property
Hospitality Suite
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Pet-friendly

Explore the area

View map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2
  • Royal Plaza
    ‪2 min walk‬
  • Parc Richelieu Grande-Riviere
    ‪7 min walk‬
  • Paul Simoneau Natural Park
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic King

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Classic King

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queens

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Classic Queens

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Rockland

With a stay at RiverRock Inn & Conference Centre in Clarence-Rockland, you'll be a 2-minute walk from Royal Plaza and 8 minutes by foot from Parc Richelieu Grande-Riviere. .This hotel is 0.7 mi (1.1 km) from Patricia Charron Park and 1.1 mi (1.8 km) from Laviolette Park.

What's nearby

  • Royal Plaza - 2 min walk - 0.2 km
  • Parc Richelieu Grande-Riviere - 7 min walk - 0.6 km
  • Paul Simoneau Natural Park - 3 min drive - 2.3 km
  • Omega Park - 41 min drive - 45.1 km
  • Calypso Water Park - 44 min drive - 41.8 km

Getting around

  • Ottawa International Airport (YOW) - 39 min drive

Restaurants

  • Tim Hortons
  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬20 min walk
  • Le Buck

About this property

RiverRock Inn & Conference Centre

Hotel in Clarence-Rockland with a fitness center and a 24-hour business center
RiverRock Inn & Conference Centre offers 44 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a fireplace in the lobby, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Clarence-Rockland? This hotel has 5021 square feet (466 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Highchair

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,021 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

RiverRock Inn & Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 110 reviews
Rating 8 - Good. 36 out of 110 reviews
Rating 6 - Okay. 13 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey, Greenfield Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean stay
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, eay access
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort
Staff are amazing. Had a bunch of scuffs on the walls of my room.
Stayed 1 night in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Expensive! Plus up charge for anything like early or late check in/check out. No free continental breakfast if book via Expedia
Stayed 1 night in Apr 2025

10/10 Excellent

David, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An unexpected gem
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful reception staff
Stayed 1 night in Apr 2025

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service
It was quiet and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and place was quiet
Stayed 2 nights in Mar 2025

6/10 Okay

Dawn

Business traveller
Stay for 4 days not once empty garbage in room or restock coffee
Stayed 4 nights in Mar 2025

10/10 Excellent

Jourdane

Travelled with family
Liked: Amenities, property conditions & facilities
Very awesome
Stayed 1 night in Mar 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Feb 2025

10/10 Excellent

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found the front desk staff rude. When I asked for an extra towel she said she normally receives a towel in return, which I found weird because I was asking for more towels. The continental breakfast was lacking and when the coffee ran out the front desk person said that people can drink the coffee in their rooms. The bed was incredibly comfortable, though. I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness
No elevator. We were there for 3 night and not once was the room cleaned or linens changed. When we checked in they said because we checked in through Expedia we were not initialed to the free breakfast. Also the TV did not work in our room when checked in but found and envelope from the cleaning service for a tip. Don’t no why they wanted a tip as nothing was done
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet fee charged extra

We were charged a 35.0plus tax pet fee when we checked in. In our reservation with hotels.com it said in our booking that the pets (up to two) were supposed to have been included at no extra fee. Please return the 35.00 plus tax to our card
Stayed 1 night in Oct 2024

10/10 Excellent

Guylain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Nigel

Business traveller
When I checked in, the front desk clerk, Rebecca was EXCELLENT! Very professional and friendly—-5 STARS!! I had an issue with my TV volume, so I called the front desk and got a gentleman on the phone. As the TV service was Internet based, he suggested I call the number on the TV, which I did, was placed on hold for 10 mins before it disconnected. The disappointment in this matte was I felt the front desk should have tried to take more ownership of the issues at the beginning of the call. Finally, I went to use the rowing machine in the Fitness room, only to find out the chain was broken. So based on my experience, the initial engagement was very positive, but downhill after that. I forgot to mention I also had a burnt light bulb in the lamp beside my bed
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too commercialized around. Property amenities are old.
Stayed 1 night in Sep 2024

8/10 Good

marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully set up location. Room was very nice and had everything. It was on the second floor and thete is no elevator. Be prepared when you book if that is a difficulty for you and you have baggage.
Stayed 1 night in Sep 2024