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MainStay Suites Cincinnati University - Uptown

2.5 star property

Photo gallery for MainStay Suites Cincinnati University - Uptown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Gym
  • Laundry

Explore the area

View map
2347 READING ROAD, BLDG B, Cincinnati, OH, 45202
  • Place, University of Cincinnati
    ‪19 min walk‬
  • Place, Hard Rock Casino Cincinnati
    ‪2 min drive‬
  • Place, Cincinnati Zoo and Botanical Garden
    ‪3 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby
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includes taxes & fees
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About the area

Cincinnati

With a stay at MainStay Suites Cincinnati University - Uptown in Cincinnati (Mount Auburn), you'll be within a 5-minute drive of Hard Rock Casino Cincinnati and Heritage Bank Center. .This hotel is 1.5 mi (2.4 km) from University of Cincinnati and 2.7 mi (4.4 km) from Paycor Stadium.

What's nearby

  • University of Cincinnati - 19 min walk - 1.6 km
  • Hard Rock Casino Cincinnati - 2 min drive - 2.4 km
  • Great American Ball Park - 3 min drive - 3.8 km
  • Cincinnati Zoo and Botanical Garden - 3 min drive - 2.4 km
  • Paycor Stadium - 4 min drive - 4.5 km

Getting around

  • Hanke Exchange Tram Stop - 4 min drive
  • Cincinnati Union Terminal - 7 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 22 min drive

Restaurants

  • ‪Nourish - ‬15 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Wingstop - ‬18 min walk
  • ‪Martino's on Vine - ‬17 min walk
  • ‪White Castle - ‬10 min walk

About this property

MainStay Suites Cincinnati University - Uptown

Hotel with free breakfast, near University of Cincinnati
MainStay Suites Cincinnati University - Uptown offers 113 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

This Cincinnati hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 113 guestrooms, featuring kitchens with refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2021
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites
Mainstay Suites Cincinnati
MainStay Suites Cincinnati University - Uptown Hotel
MainStay Suites Cincinnati University - Uptown Cincinnati
MainStay Suites Cincinnati University - Uptown Hotel Cincinnati

MainStay Suites Cincinnati University - Uptown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 260 reviews
Rating 8 - Good. 53 out of 260 reviews
Rating 6 - Okay. 34 out of 260 reviews
Rating 4 - Poor. 16 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome place to stay super nice people very clean and inviting
Stayed 1 night in Aug 2025

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Nice rooms Breakfast was very good
Stayed 1 night in Aug 2025

4/10 Poor

Russell

Stayed 1 night in Aug 2025

6/10 Okay

Billy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This is a newly remodeled place is what they told us. That must be why they didn’t have ice on every floor. That was ok though because they had an actual refrigerator with a freezer and ice mold in your room. We made our own ice. The floors were filthy, they made our feet very dirty. The guest before us had spilled what looked like coffee all over the inside of the nightstand that I cleaned up. My family of 5 only had 2 towels, we asked for more. We had to ask for the sheets and blanket for the sofa bed. We stayed 2 nights, no one came and “refreshed” our room, so now we had zero towels. There was no hairdryer, no bag for laundry, no paperwork of any kind as to what was around the area, no sign to hang on your door, no pen or paper. This place just seemed to be not prepared. I dunno, maybe all the other hotels I’ve stayed at spoiled me. Pool was small and freezing, no hot tub. Breakfast was free, that was great. But the food was gross, especially the eggs. Don’t eat the eggs……even the boiled eggs made us raise an eyebrow wondering how they made “fake”and nasty tasting ones. You had to download an app to pay for the washer and dryer. But then you had to add money to it in increments of 5. It didn’t cost 5, so now we have a balance on this app that we will probably never use. Overall this place needs some work, but the staff were friendly and accommodating.
Stayed 2 nights in Aug 2025

10/10 Excellent

bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new construction made it fresh, pleasant, clean and appealing.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ran out of breakfast, couldn't connect with wifi and people in next room smoked so much weed we could smell it in my room. otherwise room was nice and relatively clean.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

8/10 Good

Wilfrido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

gary

the hotel okay the room was not ready when we went to check in 7:30 pm when the check in could have been done at 4:00 pm and it was not us was many people. also there was one only checking people in. we had to wait for 20 minutes and also had to wait for the room to be ready
Stayed 1 night in Aug 2025

10/10 Excellent

CHRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled property staff were second to none!
Stayed 2 nights in Aug 2025

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort

Ok Place

Overall a good stay. Had a few problems that the hotel took care of. Floors need mopped. Breakfast was a disaster.
Stayed 1 night in Aug 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
50 minute wait to get our room because it was not ready at 8pm. Manager left the front desk to check on it and never returned and left a new employee to deal with the fall out of sad customers. Jaz was very kind and apologetic . Breakfast was meh . No fruit or yogurt. Hot food was not replenished for the busy breakfast rush. We wish there were chocolate chips for the waffles or hot chocolate to sip on.
Stayed 1 night in Aug 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms for one night and nothing worked ie: room phones, cable/internet (wi-fi), ice machine. I complained to the front desk to no avail. The staff kept saying “we just reopened on Friday”. I feel the hotel should’ve remained closed until everything was in proper working order. I am a Choice Hotel club member and this was the absolute worst stay experience I’ve ever encountered. I can’t recommend this facility but I won’t spend my money here again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From moment we walked in everyone was friendly and welcoming. The lobby area was beautiful. The room was clean, no issues at all. The breakfast was exactly what we planned for and had variety of options.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel stay ever

This was the worst experience I have ever had in a hotel. Upon check-in, I had to pay $250 per room for incidentals which was not mentioned on any website. That $500 was more than I paid for the two rooms plus fees and taxes altogether otherwise. On check-in, we were handed a paper that said many of the rooms were having problems with the television and Internet problems and to let them know if that happened. Of course, our rooms were affected. One of the two rooms did not have a working television or telephone or stove. The other room did not have a working stove or microwave. All of the appliances have zip ties on their power cords so they could not be used including the coffee maker. There was trash, left in the bathroom and the bed sheets were dirty. None of the dishes were clean in the drawers. One of the rooms had been supplied with two open bars of soap, which is clearly unsanitary. Nut room also had two lightbulbs out on the outside walls of the room. Staff made the keys and active for both of my two rooms at 10 AM thankfully we found that out when one of our party went outside and couldn’t use their key. Check out is at 11 AM and when I told this staff, she just said they shouldn’t be. I assured her they were and she said that’s interesting. The ice machine was broken so they handed us a Ziploc sandwich size bag of ice they put in my hand without gloves. The breakfast consisted of fruit and empty containers for apparent warm food empty for 55 minutes. No restitution.
Stayed 1 night in Aug 2025

10/10 Excellent

Praise

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

crista

Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience!!

We loved our stay at Mainstay Suites!!! We were traveling with our 13 year old granddaughter and she LOVED the privacy of the kitchen and pull-out sofa bed being separate from our beds and bathroom. Everyone was super nice!!! The lady in the breakfast area, the guys at the desk and all the maids were extremely nice!!! There was one young black girl, must have been head of housekeeping, (I regret not getting her name.) she had such a welcoming spirit. Always smiling and giving an encouraging word. Even my granddaughters were impressed with this hotel. They asked if I could find another one like this at our next stop. Thanks for a GREAT stay!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Adam, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean property. Looked very new.
Stayed 1 night in Jul 2023

8/10 Good

Desiree

Stayed 1 night in Jul 2023

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had some confusion and someone walked in our room while we were in it BUT this situation was fixed quickly. It was a very busy weekend and everyone was friendly

10/10 Excellent

Brennan, Fishers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great visit nice and clean thank you
Stayed 2 nights in Jun 2023

10/10 Excellent

Bruce

Stayed 2 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept Good breakfast
Stayed 1 night in Jun 2023