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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
City view
Exterior
Free daily on-the-go breakfast
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

City view

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (High Floor)

City view

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

City view

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(197 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

City view

Standard Room, 2 Double Beds

7.4 out of 10
Good
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
3.7 out of 5, Good, 7,968 reviews
The price is AU$314
includes taxes & fees
25 May - 26 May
Sheraton New York Times Square Hotel

About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 1 mi (1.7 km) from Empire State Building and 1.2 mi (1.9 km) from Rockefeller Center.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1036 out of 2664 reviews
Rating 8 - Good. 684 out of 2664 reviews
Rating 6 - Okay. 482 out of 2664 reviews
Rating 4 - Poor. 256 out of 2664 reviews
Rating 2 - Terrible. 206 out of 2664 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Alexei

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great with exception of not working elevator for one day.
Stayed 3 nights in Jan 2026

8/10 Good

CASONDRA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
During my recent 3-day stay, the hotel was noticeably busy, yet the overall experience remained positive. Although the property is older and shows some signs of age in its décor and fixtures, the staff’s professionalism and courtesy made a significant difference in ensuring a comfortable stay. Despite the high occupancy, cleanliness was well maintained. The lobby and common areas were regularly maintained, despite the steady flow of guests. My room was clean upon arrival, with fresh linens and neatly arranged amenities. While some furnishings reflected the hotel’s age, everything was orderly and hygienic. The most impressive aspect of the stay was the courteous and hardworking staff. Given how busy the hotel was, the team handled the pressure with patience and professionalism. The front desk staff remained polite and efficient during check-in and check-out, even when lines formed. They answered questions clearly and did their best to accommodate requests. Throughout the hotel, staff members were friendly, respectful, and approachable, which created a welcoming atmosphere despite the crowds. While the building itself could benefit from some modernization, the attentive service and consistent cleanliness helped offset the limitations of an older property. Overall, the experience demonstrated that strong customer service and staff dedication can make a meaningful impact, even in a busy, aging hotel environment.
Stayed 3 nights in Feb 2026

8/10 Good

Echo

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was nice, hotel was in a good location, had good breakfast options
Stayed 3 nights in Feb 2026

10/10 Excellent

Gagandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff
Stayed 5 nights in Feb 2026

10/10 Excellent

IZCOATL ALEJANDRO

Travelled with group
Liked: Cleanliness, property conditions & facilities
La verdad lo que rescata a todo el Hotel es la ubicación, es una excelente ubicacion, la habitación está muy cómoda, es literal muy comercial, el desayuno es bueno solo que termina 9:30 am y el espacio es muy chico para sentarse
Stayed 4 nights in Feb 2026

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great spot and all the staff were very friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

LUIS

Stayed 3 nights in Feb 2026

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are quite small, but that is to be expected. The staff was incredibly friendly and helpful. The room temperature was easy to control and the water was piping hot for all the showers. Our bed was soft, and they provided extra pillows on request. The TVs are older, so not all the channels work and there are few to chose from. Overall, it was a great experience.
Stayed 4 nights in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous. Good location for seeing sights and subway access.
Stayed 5 nights in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The heating system was horrible. It didn't has termostate and when was on it was noisy and hot when we shut dawn it was really cold. we asked several time front desk and they sent engineer and he said he can not to so anything because system is so old. We ask for another room and front desk said all room has the same system.
Stayed 3 nights in Jan 2026

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes very Good
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, I loved my stay. Thank you!
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthoula, Mill Park

Stayed 2 nights in Jan 2026

6/10 Okay

Ramdeo

Stayed 7 nights in Jan 2026

6/10 Okay

Eric

Liked: Cleanliness, staff & service
The staff was very nice and helpful when we needed to ask a question. Our room had some issues: leaky sink, broken bath faucet (couldn’t turn on the shower head), shredded blinds. We also had issues with our key card demagnetizing a lot and the elevator not working. The property and facilities were all very clean and the midtown location was great. Overall, it got the job done and the issues didn’t deter from our trip.
Stayed 6 nights in Jan 2026

8/10 Good

NASHONDRIA

Stayed 3 nights in Jan 2026

6/10 Okay

Sarah

Stayed 3 nights in Jan 2026

8/10 Good

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
The only thing was that the sink and bathtub were clogged... the water did not drain well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and conveniently located near everything. The staff was very friendly from the moment we arrived, and the service was excellent. We highly recommend this hotel and would definitely stay here again.
My view from my room
Stayed 3 nights in Jan 2026

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

8/10 Good

Carrie, altoona

Staff was great.
Stayed 1 night in Jan 2026

4/10 Poor

Ben

Stayed 3 nights in Jan 2026

10/10 Excellent

Katiria

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Todo muy bueno en el trato de los empleados Sin embargo los desayunos debe. Mejorarlos todos los dias lo mismo! Area de habitación las camas con matres ya con necesidades de cambio se sentia los alambres de lo acojinado. De la cama. Esta en un punto estratégico super espectacular
Stayed 1 night in Jan 2026

8/10 Good

Sugeilie Marie Cotto

Stayed 4 nights in Jan 2026