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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Exterior
Exterior
Free daily on-the-go breakfast
Room amenity
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

City view

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

City view

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

City view

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(185 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

City view

Standard Room, 2 Double Beds

7.4 out of 10
Good
(97 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

With a stay at Holiday Inn Express New York City Times Square by IHG, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 1 mi (1.7 km) from Empire State Building and 1.2 mi (1.9 km) from Rockefeller Center.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 210 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 980 out of 2539 reviews
Rating 8 - Good. 641 out of 2539 reviews
Rating 6 - Okay. 458 out of 2539 reviews
Rating 4 - Poor. 248 out of 2539 reviews
Rating 2 - Terrible. 212 out of 2539 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ritzon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was amazing, breakfast, front desk, & staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana Maria

Stayed 2 nights in Dec 2025

6/10 Okay

Felix

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Check-in staff was not courteous. He wasn't friendly. The tub floor was stained brown. The elevator are extremely old and wait time for them is just too long. We had to take the stairs down from 30th floor. The beds were not comfortable. I could feel the box spring. It was not possible for a good nights rest. For the price we paid per night, the whole experience was a con job.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marcelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great size of bedrooms. Very comfortable beds. Perfect locations. The breakfast staff was excellent. They were kind, attentive, and made sure everything was well stocked and organized. Their positive attitude made a big difference in our stay.
Stayed 4 nights in Dec 2025

6/10 Okay

parikshit

Travelled with partner
Liked: Cleanliness
Lift service and room service
Stayed 3 nights in Dec 2025

6/10 Okay

Will

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
2 elevators for 36 floors. Room had carpet thrown over uneven flooring. Air conditioner sounded like there was metal stuck in the fan. Staff was friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for what we needed and great for the price. Rooms are small but clean. It was walkable to Times Square. They had hot chocolate and cookies out in the afternoon which was a nice special touch.
Stayed 2 nights in Dec 2025

2/10 Terrible

Naeem

Stayed 3 nights in Dec 2025

4/10 Poor

Davis, Beamsville

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Good location. The rooms were very small, old ac/heater which would be either too hot or too cold, basic tv with no streaming options. Breakfast limited and crowded.2 elevators serving 36 floors meant long wait times, at times had to climb down 15 floors after waiting for 20-30 mins. Dim lighting in room. Definitely not worth the price.
Stayed 5 nights in Dec 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are small, but fine for a one night stay. Only one bathroom in the lobby area.
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID

Stayed 2 nights in Dec 2025

10/10 Excellent

Janet

Stayed 4 nights in Dec 2025

10/10 Excellent

Robert, Zephyrhills

Liked: Cleanliness, property conditions & facilities
I will admit that I didn’t go in with high expectations. But I left with complete amazement at the level of service, cleanliness of the hotel, and the staff that feels like you just walked across the street to ask for something from your neighbor. fantastic day great location, but the hotel and staff make it worth the money.
Stayed 3 nights in Dec 2025

8/10 Good

Robert S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to holiday activities and theaters, restaurants
Stayed 2 nights in Dec 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel perfect location
Stayed 4 nights in Dec 2025

10/10 Excellent

MIRNA CLAUDIO

Travelled with family
Liked: Cleanliness, amenities
everything ok was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy room and great staff! Perfect location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities
CLEAN ROOM HELP FULL STAFF
Stayed 4 nights in Dec 2025

10/10 Excellent

Rosie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Sebastian

Travelled with partner
Liked: Cleanliness
Received texts from hotel making sure everything okay if I neeeded anything thought this is cool
Stayed 3 nights in Dec 2025

4/10 Poor

Mandhir

Stayed 3 nights in Dec 2025

6/10 Okay

Lawan

Travelled with family
Liked: Cleanliness
Staff was very courteous the hotel could use a couple updates.
Stayed 2 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was a little worn, but clean. Bed was very uncomfortable. I could feel the springs in the mattress. I can overlook a lot of things in a hotel but the mattress is the one thing that has the biggest impact on my stay and it failed. When I pay over $1000 for a 2 night stay the mattress should not have any issues.
Stayed 2 nights in Dec 2025

4/10 Poor

Steven

Disliked: Staff & service
Only one of the two elevators was working. It took 15 - 30 minutes to catch the working one. The hallway where the elevators are is very narrow and many guests with luggage would be waiting making it difficult to get down the hall to the breakfast are. The breakfast is small with tables on top of each other making it difficult to move around. Hiusekeeonly left decaf k-cups and when I asked the man at the front desk for regular coffee he said “if you want regular coffee the breakfast room opens at 6:30 am..” I do not recommend this hotel.recommend difficuwalk around. Housekeeping did not refilcups
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie, Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very nice. The staff was amazing. Would definitely stay here again
Stayed 3 nights in Dec 2025