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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Pillow-top beds, desk, laptop workspace, blackout curtains
Indoor pool
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5100 Natorp Blvd, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪9 min drive‬
  • Kings Island
    ‪9 min drive‬
  • Lindner Family Tennis Center
    ‪11 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hilton Garden Inn Cincinnati/Mason

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (964)
The price is AU$221
for 1 room
includes taxes & fees
21 May - 22 May
Hilton Garden Inn Cincinnati/Mason

About the area

Mason

Located in Mason, Holiday Inn Express & Suites Cincinnati - Mason by IHG is in the business district, within a 15-minute drive of Kings Island and Kenwood Towne Centre. .This hotel is 8 mi (12.8 km) from Lindner Family Tennis Center and 10.9 mi (17.6 km) from Cincinnati Premium Outlets.

What's nearby

  • Deerfield Towne Center - 14 min walk - 1.3 km
  • Great Wolf Lodge Cincinnati Mason - 9 min drive - 10.3 km
  • Kings Island - 9 min drive - 8.7 km
  • Kenwood Towne Centre - 10 min drive - 14.5 km
  • Lindner Family Tennis Center - 11 min drive - 12.9 km

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 43 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Bibibop Asian Grill - ‬5 min walk
  • ‪Olive Garden - ‬18 min walk

About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Mason? This hotel has 786 square feet (73 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 19 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason by IHG
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 929 reviews
Rating 8 - Good. 290 out of 929 reviews
Rating 6 - Okay. 65 out of 929 reviews
Rating 4 - Poor. 26 out of 929 reviews
Rating 2 - Terrible. 19 out of 929 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 1 night in Jan 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service

Maintenance Issues

Staff very nice. Checked in on Sun. Room so hot could not stand. Thermostat on wall not accurate. Thermo in unit in room incorrect too. We had to put a/c on our whole stay to stand temp in room. TV not getting most stations. Reported both issues to desk. Maintenance not available on Monday. No maintenance all week. Option offered change of room. Since staying 4 nights and traveling with another family member we choose not to move all of our things since we wanted to be able to adjoin to elderly family member. We feel the items should be inspected before renting room. I would like to say the staff were very friendly and nice but renting rooms with broken heating and TV which needs repairs Is indicate of poor quality control.
Stayed 4 nights in Jan 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the property was well kept.
Stayed 3 nights in Dec 2024

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights. The maid cleaned our room including clean towels and sheets every day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin, Tipp City

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms, easy access to dining options in the area, and free parking
Stayed 2 nights in Jan 2025

6/10 Okay

Junior

Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employee's were outstanding
Stayed 1 night in Jan 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good. The beds were not queens. It was hard to get the room temperature comfortable. The staff was very friendly and polite.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanette

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and fast check in. Plenty of parking
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family get away.

Friendly staff, clean and spacious room. Average free breakfast. No.complaints. would recommend. No hot tub but pool was clean and not too cold. Kids enjoyed
Stayed 2 nights in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Morehead

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, room comfort

Okay for a short stay

The lobby was well appointed and the front desk staff was friendly. The room left a little to be desired. There were what appeared to be blood stains on the carpet, a small amount not like a crime scene, and several other stains. The shower barely worked due to a plumbing issue that we notified them about at our checkout. The bathroom overall was a little rundown with paint pealing.
Stayed 1 night in Dec 2024

6/10 Okay

D

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Dec 2024

6/10 Okay

KRISTEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Courtney

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You can hear every time someone takes a step, which is not a big deal because it’s a hotel. I expect it. After only being there for 40 minutes we received a call that there were complaints about my children running in our room. It was 3:25pm. My kids were excited to be out of the car and stretch their legs, but every step they took made a noise even when they walk. Felt like we had to tiptoe around the room the rest of the time. All night we heard loud steps from above us and around us.
Stayed 1 night in Dec 2024

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024