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Residence Inn Chicago Downtown/Loop

3.5 star property

Photo gallery for Residence Inn Chicago Downtown/Loop

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(92 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking

Superior Studio, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area

Suite, 2 Bedrooms, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

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About the area

Chicago

With a stay at Residence Inn Chicago Downtown/Loop in Chicago (Downtown Chicago), you'll be steps from Chicago Loop Synagogue and 3 minutes by foot from Rookery. .This eco-certified hotel is 0.2 mi (0.3 km) from Chicago City Hall and 0.2 mi (0.3 km) from Daley Plaza.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 8 min walk - 0.7 km
  • Chicago Riverwalk - 9 min walk - 0.8 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Aire - ‬2 min walk
  • ‪Breakfast @ The Lobby - ‬1 min walk
  • ‪Arby's - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪Goddess and The Baker - ‬2 min walk

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and a fitness center
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 381 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Residence Inn Chicago Downtown/Loop, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Reviews

Residence Inn Chicago Downtown/Loop Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 747 out of 1004 reviews
Rating 8 - Good. 187 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Delissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book Now

Our short stay at the residence inn by Marriott was nothing short of good. The staff, the accommodations, the room, the breakfast: were all good. Not far from anything, close to everything. You won’t be disappointed, book now.
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

6/10 Okay

brandi

Travelled with family
Liked: Cleanliness, room comfort

Beautiful hotel, but lacking in customer service

This hotel was in a great location, but service was not amazing. I pulled up to the valet with a car full of luggage and three children, and not one person offered to help me. I had to take all of my heavy ass luggage out, and it wasn’t until the bellhop saw me struggling that he came out to help me with one and open the door for me. I asked if there was a bellhop that could help me get the luggage to the room and they acted like it was a huge inconvenience to do that. I had to approach the Valet man standing inside and ASKED if they took valet because nobody was showing up to take my car. When I was leaving, I called down to request help with my luggage, and the man seemed incredibly annoyed that he had to help even though I’m a good tipper. I just am floored by the lack of customer service at such a beautiful hotel. The man who retrieved my car, every day was amazing. And housekeeping cut the room absolutely beautiful and smelling fresh.
Stayed 6 nights in Jun 2025

10/10 Excellent

Justin D

Travelled with family
Stayed 3 nights in Jun 2025

10/10 Excellent

Cesar

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Stayed 2 nights in Jun 2025

6/10 Okay

julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area where it is located. Lack of people during breakfast time. Only one or two people trying to replace food and tables dirty. No place to eat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Otis K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Pardeep

Travelled with family
Liked: Property conditions & facilities, room comfort
I found old contacts in the bed sheets that made me question cleanliness of the hotel. The staff was mostly pleasent but definitely not super friendly or excited to be working there. This was different than other Marriott properties I have stayed at. bellhop was very nice though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Answered all my questions and they were familiar with the area.
Stayed 1 night in Jun 2025

8/10 Good

Oleksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Only at the breakfast, it was quite crowded and I believe there was not enough staff to attend to the breakfast area in relation to the number of guests eating at the same time - particularly after 8:40 am. Overall the hotel is great, excellent staff, very clean and quiet, even though I believe the hotel was full. Great transportation and walking area.
Stayed 4 nights in Jun 2025

8/10 Good

Phanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the kitchen came with everything u needed!
Stayed 1 night in Jun 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and security
Stayed 2 nights in Jun 2025

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast rotation.
Stayed 11 nights in Jun 2025

6/10 Okay

Juan C

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The positive: Near all CTA L lines and bus access. Walking distance to Millennium Park and Sears Tower. Great place to stay if you’re in town on business. The Negative: Parking is nonexistent. They have valet service but you’re going to pay over $70/night. Not really a great place to bring children. They have no amenities to entertain them.
Stayed 8 nights in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

Iran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff and property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mahab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Jun 2025

10/10 Excellent

Joselle Mae

Liked: Amenities
Clean and nice people
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great easy access
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025