I wanted to be in a location with walkable access to Northwestern and worried, a little, that this hotel would be too far south (I was traveling with my 80 year old parents). It really wasn't too far from the hive of activity for us to walk, and we felt safe navigating the area. The hotel was clean. The room service didn't come on one of the days, which was less of a concern for me and a bigger concern for my parents who want everything "just so" all the time. But we were there for five nights and, overall, the rooms were cleaned in a timely manner and the hotel was clean and safe. We also liked the very convenient garage parking. With an IHG membership, the parking only cost us $9 per night.