Cherokee Winery Accommodation

I was told by the reservation clerk that I booked a smoking room. When I showed him my reservation was indeed a non smoking he said he booked me in a 2 queen non smoking room in a smoking building. He did not tell me that I need my room key to advance the elevator to my room. I stood in there thinking I was stuck until someone from an upper floor advanced the elevator. A guest coached me on how to get to my room. Upon entering my room none of the lights would come on. I found housekeeping on the floor and they told me it was a master switch at the door for all the lights. Finally upon getting settled I went to use the restroom and there was left over urine and paper in the bowl.

Breakfast had limited selection, room was nice, bed was not comfortable. Staff was friendly

The bed was comfortable and the room was clean, but no coffee machine, low water pressure for shower, and no breakfest.

Both the price and room were great. Location right across the street from Harrahs Casino. Very convenient.

First time staying at this location, and it was a great experience from check in to check out. The rooms were clean, breakfast was great, and friendly staff.

Great place to stay quiet comfortable